INFINITI Of Omaha

I did enjoy the process of finding the car that best fit me. All people that I dealt with we're friendly, helpful and honest. me. All people that I dealt with we're friendly, helpful and honest. More

I would like to share a short review about a vehicle I I would like to share a short review about a vehicle I recently purchased from Infinity of Omaha, through Mr. Vincent Seufert. Upon seeing a vehicle I would like to share a short review about a vehicle I recently purchased from Infinity of Omaha, through Mr. Vincent Seufert. Upon seeing a vehicle I thought fit my needs, at a fair price I contacted the Infinity store. I was surprised to receive a quick reply from Mr. Seufert who was on his day off. After deciding to drive the 60 miles to look at the car, we were pleased to find it exactly as described. Being a person who has never enjoyed the process of negotiating a car price, I found the process surprisingly quick and concise. I left the dealership with a good feeling about the deal we had made, and more so, the courtesy we received from everyone we encountered at Infinity, from the receptionist to the sales manager. I will definatly do business with them again, and would highly recommend Mr. Seufert as a salesperson More

Let me start by saying I have always bought cars sight unseen over the phone, including negotiating trades, as I hate the hassle of dealing with the whole sales process. My wife and I had some extra time unseen over the phone, including negotiating trades, as I hate the hassle of dealing with the whole sales process. My wife and I had some extra time one morning, so we ventured into Infiniti of Omaha to look at an FX37. I had spoken with Vince a few times via email and phone, but he had no idea we were coming, as it was a very last minute idea. He made us feel as if we were the most important customers he has ever had (I'm sure we weren't). He actually recognized my truck when we pulled up (from pictures I had emailed him) and met us at the door. He quickly located the vehicle we wanted to see and before I knew it, we were on a test drive. When we got back, they were already inspecting my trade-in, we walked inside and started negotiating. During the negotiations, I received a call and actually had to leave for about an hour. Vince actually let me take the FX we were looking at to run our errand (this certainly didn't hurt his odds of selling the car), and I really appreciated it. Upon arriving back at the dealership, he immediately sat back down with us and we completed the negotiations process. Negotiations were a fairly typical back and forth process, but it went quickly and the deal we arrived at was very fair and my wife and I felt good about it. Rion, the finance manager was great to work with as well, cut us a nice deal on an extended warranty, gave us great financing, and had us out the door before I knew what happened. There has been excellent service after the sale, and I dare say I can't wait to go back to say hi to everybody. Everybody who works there seems very happy and friendly. Everybody we interacted with was very professional and polite. Maybe it is just due to the pedigree of the vehicle we were buying, but I've never been treated this well at any other dealership, and I'm no stranger to buying vehicles. My only suggestion for improvement is to add a play area for small children, but I was assured they are already working on it. Go to Infiniti of Omaha, as for Vince, and enjoy your experience and your new car. More

Working with Jose was a great experience from start to finish. I purchased a used QX56 sight unseen and Jose was very thorough and upfront about aquiring information related to the vehicle. He put a lot o finish. I purchased a used QX56 sight unseen and Jose was very thorough and upfront about aquiring information related to the vehicle. He put a lot of time into gathering service information on the vehicle along with gathering many photos of the vehicle as I was purchasing this vehicle sight unseen. I would highly recommend Jose along with the rest of the Infiniti of Omaha team if you would like to experience a postive car buying experienc Eric Wagner Savage, MN More

I called to Infiniti of Omaha to inquire about the QX56. I have driven Suvs for the last 10 years but have never owned a QX56. Jose answered the call and after answering a few of my questions, inveted me ou I have driven Suvs for the last 10 years but have never owned a QX56. Jose answered the call and after answering a few of my questions, inveted me out for a test drive. When I arrived I was greeted to a QX56 that was pulled up t the front waiting for me. Jose went over all the details and we took it for a test drive. Jose asked a lot of questions about my needs and my driving habits. The topic of switching to a full size car over an SUV came up and Jose pulled up a one of a kind M. After taking it for a drive and demonstrating all the features. I fell in love with the car. Jose was able to work out a great deal for me and I drove away a very happy lady. His post sale follow up has been wonderful as well. Stop in and see Jose, he will take good care of you. More

Kelvin was so much help at Infiniti of Omaha. My wife needed a safe and reliable vehicle because ours was on its last leg. Kelvin took the time & researched all over the area for a suitable vehicle that needed a safe and reliable vehicle because ours was on its last leg. Kelvin took the time & researched all over the area for a suitable vehicle that met our needs, He didnt pressure me at all into buying something I didnt like. We ended up finding a preowned Ford Edge that exactly met our needs. Rian in the finance office is AWESOME. He made everything simple and easy. I would highly recommend Infiniti of Omaha to my friends and family. Great job guys! Keep up the good work. More

Infiniti of Omaha is a great place. The facility looks great and staff are very friendly. I recently had a family emergency & was in desperate need of a car. I called in & sales rep, Kelvin Nesbit, told m great and staff are very friendly. I recently had a family emergency & was in desperate need of a car. I called in & sales rep, Kelvin Nesbit, told me there was a car on the lot that would be perfect for me. He even sent me pictures & Carfax information beforehand. When I came in the car was already cleaned & ready for a test drive. I loved it. They were fair on price and made it easy & quick. I left that day with a great car & a wonderful sales experience. Not to mention they offer free car washes on Saturdays. Definitely, keep them in mind if you are in the market for a car & want a staff that actually show they care and take the time to go the extra mile for their customers. More

Stopped in to check out the G37. They are running a $299 special that was hard not to check out. Jose filled me in on the details and explained how Infiniti takes care of their customers. I picked the car I special that was hard not to check out. Jose filled me in on the details and explained how Infiniti takes care of their customers. I picked the car I wanted out and Jose made it very simple and easy. He got me to a payment that I was comfortable with and I even got a check back for my trade. There is no other luxury brand out there offering the most bang for the buck, and there is no other honest sales person like Jose. I have recommend him and his dealerships to every one of my friends and people that have asked about my car. When my lease is up, I am going to upgrade to a new Q50 with Jose. More

After owning a 2004 Infiniti Sport Coup for the last nine years, I decided it was time to replace it. Because of excellent customer service in the service department (Vern Dehaven), it was replaced with a 2 years, I decided it was time to replace it. Because of excellent customer service in the service department (Vern Dehaven), it was replaced with a 2013 G37 Sport Coupe. I found the sales team, Jose Lopez and Mike Moore, very knowledgeable and wiling to work with meand my new car decision and the trade-in of my previous car. Also, completing the purchase of the new vehicle and the detailed explanation of service contracts, warranties, etc., with Rian was very helpful. I felt comfortable with my overall decision and will definitely refer others. More