18201 Burt Street
Elkhorn, NE 68022
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Very accommodating with my request for service even though there were no open appointments for the day I requested. Lupe went out of his way to fit me in. I greatly appreciated this since I do not live in Omaha. The staff as always so eager to serve the customers and demonstrate a kind, friendly in their approach.
Shanon (crawling under the car) quickly identified the rear bumper corroded crash bar being separated from the frame of our 11yr old 2014 q50. Mark Jorgensen put into motion a goodwill replaced of the beam at no cost to us. Thank you for your quick action Shanon & Mark this safety item. Ron
The experience at Infiniti of Omaha was great and Andy our sales person was phenomenal. We love our new QX60. Thank you!
Eduardo was easy and extremely knowledgeable about every feature that my new QX80 has to offer. He answered any questions that I had. He even called after the sale checking in to see how I was doing with it. He made buying the vehicle an easy process.
Personable customer service and clear explanation of the service performed. All done in a professional, timely manner.
Cindy was fabulous to work with. She took the extra steps to take care of our purchased. We would recommend her. The dealership also assisted as we did need to have some items addressed on the vehicle. Although we live outside the area, they provided transportation during those days without disrupting our schedule.
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