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INFINITI Of Omaha

Elkhorn, NE

4.4
191 Reviews
INFINITI of Omaha is the best place to buy your next INFINITI vehicle. We have the best selection of new and used INFINITI vehicles. If you are coming from neighboring areas, take a short drive to Elkhorn to have a hassle-free car-buying experience with us. We are confident that you will find the INFINITI vehicle you are looking for at INFINITI of Omaha!
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18201 Burt Street

Elkhorn, NE

68022

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Showing 191 reviews

December 29, 2022

Salesman Raphael Jambor was very helpful in this transaction on 12/28. I would recommend him to anyone looking for a vehicle new or used. All the staff was friendly and interested in making the sa More

by ken j
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raphael Jambor
Jan 01, 2023 -

INFINITI Of Omaha responded

Thank you for taking the time to let us know about your experience. Rafael is new, but doing a wonderful job and I'm glad to hear you were pleased. Brandon Hull - General Manager

November 21, 2022

Raphial was wonderful! The entire experience was awesome everyone was so accommodating! Thank you for the best car buying experience ever! Questions answered, explanations More

by Cherylactivities22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2022 -

INFINITI Of Omaha responded

We are very pleased you were happy with the service Rafael provided! Thank you for taking the time to let us know about your experience and please let us know if anything is needed in the meantime. Brandon Hull - General Manager

November 04, 2022

I’d like to thank the little salesman(I believe Rafael) for helping my brother buy the Jeep Limited you guys had! My brother was so content with his buy, he’s still has the jitters talking about it! It was More

by HappyBigSister
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael
Nov 06, 2022 -

INFINITI Of Omaha responded

Thanks you very much about sharing your experience! I am glad to hear you were pleased with the service Rafael provided! Brandon Hull - General Manager

October 05, 2022

Everything was great and very professional. All of my questions were answered. It was a good experience. More

by jdaly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose and AJ
Oct 08, 2022 -

INFINITI Of Omaha responded

Thank you very letting us know about your experience Mr. Daly! We are very glad you are pleased and please reach out if anything is needed in the meantime. Brandon Hull - General Manager

September 05, 2022

Excellent staff, very easy to reach the location. Service was exactly what was needed and price was reasonable. More

by FWFNebraska777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

INFINITI Of Omaha responded

Thank you for taking the time to let us know how we did! We appreciate the feedback and look forward to assisting in the future. Brandon Hull - General Manager

July 06, 2022

We just purchased our second Infiniti, And hands down the best place to buy a car, Jose was our salesman, and he went above and beyond our expectations. The best staff to work with. A J in finance was funny More

by nancysmiths
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose best in sales department hands down
Jul 07, 2022 -

INFINITI Of Omaha responded

Thank you for entrusting us once again with your business! It is greatly appreciated and please don't hesitate to reach out with any additional questions you may have! Brandon Hull - General Manager

May 19, 2022

Very professional and accommodating! !! Sales associate was very knowledgeable of the vehicles and worked very hard alleviate any concerns I had. More

by whiteelbert63
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yanai Rogers
May 20, 2022 -

INFINITI Of Omaha responded

We are glad to hear you were pleased with Yanai! Thank you for entrusting us with your patronage it is greatly appreciated. Brandon Hull - General Manager

March 05, 2022

First time at Infiniti of Omaha. Had a wonderful experience working with Bryan Polland. Purchased a pre-owned vehicle from him. He was very helpful with our questions and options! Wo More

by Toad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Polland
February 01, 2022

I have always treated me fair and have been extremely helpful. I would recommend them to anybody. More

by MikeS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2022 -

INFINITI Of Omaha responded

Thank you for entrusting us with your business it is greatly appreciated! Please don't hesitate to reach out in the meantime if anything is needed. Brandon Hull - General Manager

August 19, 2021

I have been coming to this dealership for over 8 years and always had a terrific experience and was looking forward to purchasing the new QX60 this fall. My old car was having issues with the air conditio More

by Unsatisfactory Customer Service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dale Elrod
Sep 03, 2021 -

INFINITI Of Omaha responded

I want to apologize for the way we handled your situation over the phone. I have had a conversation with our personnel and it is never our goal to lose a loyal guest. If you ever feel the desire to give us another opportunity down the road please feel free to reach out to me beforehand as I would like to assist in the process. My sincere apologies on behalf of INFINITI of Omaha. Brandon Hull - General Manager

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