INFINITI Of Melbourne

Did an excellent job in the diagnostic portion of this vehicle. Though I could not pay for the cost of the estimated price they were quick to serve, answering questions and understood my position. vehicle. Though I could not pay for the cost of the estimated price they were quick to serve, answering questions and understood my position. More

My fluids were not refilled. My low washer fluid light was still on while driving home. My low washer fluid light was still on while driving home. More

Never was the time to discuss price, financing was always a option but cash was my preferred method. It came down to either finance @ the advertised price or pay $3000 more than advertised. Getting the vehic a option but cash was my preferred method. It came down to either finance @ the advertised price or pay $3000 more than advertised. Getting the vehicle detailed and customer ready took 3 days. And ultimately I drove off on empty. Sales associate Noah agreed to get me compensation for the fuel but quit the dealership before I could collect More

Very helpful and professional. Great to deal with. Martin was great advisor for the needs to my car Great to deal with. Martin was great advisor for the needs to my car More

The service manager, Adam Castle was very thorough in his explanation of what needed to be done to fix the release latch for lowering the rear seats. He said he would call when it was complete and did so let explanation of what needed to be done to fix the release latch for lowering the rear seats. He said he would call when it was complete and did so letting me know it would de delivered at a certain time which it was and I would return the loaner car. He also assisted me with my salesman, Adrian Allen,to order the appropriate sun screen. More

Great customer service. Good communication. Shuttle service is convenient. Also nice waiting area and ability to use the office space. Good communication. Shuttle service is convenient. Also nice waiting area and ability to use the office space. More

I was in a hurry on a Saturday morning and Adam and the technician got my vehicle in and out very quickly. I greatly appreciate it! technician got my vehicle in and out very quickly. I greatly appreciate it! More

After purchasing our car with the good faith promise by the dealer to fix the broken lever to lower the rear seats for cargo space, we have yet to get it done after the dealer picking up my car last Thursd the dealer to fix the broken lever to lower the rear seats for cargo space, we have yet to get it done after the dealer picking up my car last Thursday with assurances it would be done by the next day Friday. It wasn’t done bc I was told the wrong part was ordered. Subsequently, I was told it would be properly ordered by the correct part being the delivered from Orlando by Saturday or Monday the latest. The service manager, Adam said he would call me Saturday to be apprised of the delivery. As of this writing, no one notified me of its status, thus I am in the dark not knowing when our car would be ready for pickup?? More

Top tier service as always at infinti of Melbourne, I will return for my next service will return for my next service More

I always bring my Q50 to Infiniti of Melbourne because of their first class service their first class service More