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INFINITI Of Melbourne
Melbourne, FL
701 Reviews
We appreciate you taking the time today to visit INFINITI of Melbourne. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. When you find the vehicle you want to purchase, you may complete the purchase online and have the vehicle delivered, or simply pick up your new vehicle at INFINITI of Melbourne.
Your complete satisfaction is our goal at INFINITI of Melbourne. We sell world-class automobiles and provide world-class service. We understand that you're seeking accurate information, and it is our pledge to deliver.
INFINITI of Melbourne is part of The Kelly Automotive Group, serving drivers for over 50 years. We stand behind our vehicles and are the dealer you can count on. If you're in the market for a new INFINITI, you've come to the right dealership. Luxury and performance are yours at INFINITI of Melbourne.
If you're looking for a quality pre-owned vehicle, look no further. You can always buy with confidence because almost every used vehicle we sell comes with an exclusive risk-free promise. We want you to love your vehicle, and give you 3 days to make sure it's the perfect car for you. Return it within 3 days for a full refund, or within 30 days in exchange for a different vehicle. That's the risk-free promise and is exclusive to INFINITI of Melbourne and Kelly Automotive Group.
Browse our inventory, and let us know if you have any questions. Our staff is happy to answer any and all inquiries in a timely fashion. Thank you again for choosing INFINITI of Melbourne.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 701 reviews
December 19, 2015
Superior customer service! Love this dealership, everyone so friendly, great experience! Will definitely return my car for service and come back when I want to trade my vehicle. Love this dealership, everyone so friendly, great experience! Will definitely return my car for service and come back when I want to trade my vehicle. Would recommend to,others. More
by Jan's QX60
Employees Worked With
Sue
December 13, 2015
Very nice I like the fact they are not pushy. Would like more of a breakdown on parts and labor. Detail department does an ok job windshield on inside was still I like the fact they are not pushy. Would like more of a breakdown on parts and labor. Detail department does an ok job windshield on inside was still dirty. More
by Bigtow14
Employees Worked With
Kristen
December 03, 2015
Excellent service. The service team did an excellent job. I previously brought my vehicle to a different Infiniti dealership due to a complaint with the functionality of The service team did an excellent job. I previously brought my vehicle to a different Infiniti dealership due to a complaint with the functionality of the air conditioner. That dealership was unable to diagnose and correct the problem. Instead I was given an excuse as to why the AC was not functioning correctly. When the problem continued, I brought my vehicle to Infiniti of Melbourne. They were able to diagnose and correct the issue. More
by BabsFtL
Employees Worked With
Laurie Phifer
November 17, 2015
Awesome service!! I'm always satisfied with my service and my service coordinator Christine!!! She's extremely professional and helpful and gets me in and out when I ge I'm always satisfied with my service and my service coordinator Christine!!! She's extremely professional and helpful and gets me in and out when I get my car serviced! More
by Elia15
Employees Worked With
Christine
November 08, 2015
Battery Replacement Recently my battery died while still in warranty. I called Infiniti of Melbourne and within a few minutes it was replaced -no paperwork,no hassle! Recently my battery died while still in warranty. I called Infiniti of Melbourne and within a few minutes it was replaced -no paperwork,no hassle! More
by LeeT
Employees Worked With
Laura Pfieffer
October 31, 2015
Oustanding Experience Everyone I met at the dealership was excellent to work with I would highly recommend Gary as a sales person and the manager as well as the finance man Everyone I met at the dealership was excellent to work with I would highly recommend Gary as a sales person and the manager as well as the finance manager to any and all of my friends. More
by shannon fanning
Employees Worked With
Gary, Seth and manager
October 13, 2015
Great first time service The first-time service of my new vehicle went very well. The loaner vehicle was ready when I arrived and the check-in took only a few minutes. The o The first-time service of my new vehicle went very well. The loaner vehicle was ready when I arrived and the check-in took only a few minutes. The oil change and courtesy wash took a total of one hour--exceptional. More
by pmorici
Employees Worked With
Sue
October 08, 2015
Exceptional Service Laura and the service advisor staff were very courteous, friendly and helpful. The work was done quicker than I expected and completed very professio Laura and the service advisor staff were very courteous, friendly and helpful. The work was done quicker than I expected and completed very professionally. I even got a friendly wave from A.J. Hiers as I was leaving the dealership. Infiniti of Melbourne is a first rate operation. More
by beachhawk
Employees Worked With
Laura
October 03, 2015
Exceptional service Laura was very friendly and was very helpful. Glad to have a service advisor like her. I would recommend the service department at infiniti anytime. Laura was very friendly and was very helpful. Glad to have a service advisor like her. I would recommend the service department at infiniti anytime. More
by Jerry
Employees Worked With
Laura, Ron
October 01, 2015
Not really suprised Everyone in sales was pleasant and helpful. Gary had good follow thru. The dealership has a very good reputation. A friend of mine purchased in the pa Everyone in sales was pleasant and helpful. Gary had good follow thru. The dealership has a very good reputation. A friend of mine purchased in the past and was very pleased with the vehicle and service. Mr Heirs saying Thank You at the end of any commercial (all brands) is impressive More
by Skywarrier
Employees Worked With
Gary Gibbs primary and met just about everyone at the dealership
