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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.6
734 Reviews

734 Reviews of Hyundai of Wesley Chapel - Service Center

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October 14, 2023

Quick, pleasant and super helpful. Easy in and out and on my way, thank you. More

by JMYBUFFETFAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur "AJ" Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2023 -

Hyundai of Wesley Chapel responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

October 14, 2023

Anthony is very knowledgeable and he breaks things down in simple terms. He has a easy does it temperament. He is fun to work with. More

by DAVIDIVY99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Rosecrants, Lamar Browne
Oct 15, 2023 -

Hyundai of Wesley Chapel responded

Thank you for your business and this review. We're happy to hear Anthony was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Jose Gesmondi Service Manager

October 14, 2023

Service after the sale is mediocre from my experience. My 2023 vehicle has a bad TPMS in the front driver side tire and has been blinking and alarming me that my tire is low in air. I tried to contact the More

by jasonpro123
Service Communication
Recommend Dealer
No
Employees Worked With
Amy Rigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Hyundai of Wesley Chapel responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Sincerely, Jose Gesmondi Service Manager

October 13, 2023

Our salesman Robb was wonderful. He knew every detail about our new vehicle, and gave us a Thorough tutorial More

by TRUBELMTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robb Ortolano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchell Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Battinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio Brown
Oct 14, 2023 -

Hyundai of Wesley Chapel responded

Congratulations on your new vehicle and thanks for sharing about your experience with Robb here at Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

October 13, 2023

Very professional and caring of my safety when they realized an issue with the seat belts had happened and they had me in a rental and I didn’t even have to ask. I will always do any service needed a More

by SPZ1109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Parnell, Christopher Yates
Oct 14, 2023 -

Hyundai of Wesley Chapel responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Wesley Chapel! Sincerely, Jose Gesmondi Service Manager

October 13, 2023

Everything was done for my 1st service. All my questions were answered. Everyone was very nice, respectful and friendly. More

by Katmoore318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2023 -

Hyundai of Wesley Chapel responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Jose Gesmondi Service Manager

October 13, 2023

Very friendly staff. Pleasant waiting area with snacks and coffee. Spoke with my sales person who answered a few of my questions too. More

by Sandra_dee54
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Caleb Prieto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristen greeted me for my service and was very pleasant.
Oct 14, 2023 -

Hyundai of Wesley Chapel responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Jose Gesmondi Service Manager

October 13, 2023

Really good customer service, the attention was exceptional everyone is really nice they helped me and answer all my question . More

by Zaidelin Marron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Hyundai of Wesley Chapel responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

October 13, 2023

We Had a great experience at the Wesley Chapel Hyundai dealership we brought our vehicle in for service and AJ was great. More

by r.francis33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur "AJ" Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2023 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with AJ and our team, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

October 13, 2023

I had a great experience at Hyundai of Wesley Chapel. I brought my Sonata in with a flat tire and Lamar Browne was my advisor that day. Lamar was great to work with. He was truly my advisor in helping me More

by HONEYCCL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lamar Browne
Oct 14, 2023 -

Hyundai of Wesley Chapel responded

Thank you for your very kind words for Lamar and for this review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

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