Hyundai of Wesley Chapel

Service process was fast and efficient. The dealership representative made sure that all of our needs were met The dealership representative made sure that all of our needs were met More

Anthony pays attention to detail. . He checks to make sure the vehicle is getting done in the shop. He also sent me text msg making sure everything was working properly. . He checks to make sure the vehicle is getting done in the shop. He also sent me text msg making sure everything was working properly. More

Carlos was an excellent salesman. He wasn't pushy and he listened to our needs. He was sure when we left the dealership, we were very happy with our choice. He's truly an asset to Wes He wasn't pushy and he listened to our needs. He was sure when we left the dealership, we were very happy with our choice. He's truly an asset to Wesley Chapel dealership. Thank you! More

Caught the dealership in 3 separate lies during our process. We were there for nearly 7 hours, which is normal. We were told our new monthly payment would not exceed the payment at make on the car we w process. We were there for nearly 7 hours, which is normal. We were told our new monthly payment would not exceed the payment at make on the car we were trading in. That ended up being untrue and initially almost $70 more. When we declined that offer and the gentleman in the office was trying to "find a better deal" I found out they were offering us $3500 LESS than the bottom trade in value of our car. I then asked for a manager to get involved and the manager gave us $1000 more in trade in value. This brought our new monthly payment to within $10 of what we were currently paying, so st decided to proceed with signing the paperwork. I then noticed that they had the vehicle at were purchasing marked at $185,00. But that's not what what we were paying, we were paying $16,995. So I asked for a manager again and they had no excuse for this at all but anybody with a brain knows exactly what they were doing. Once they had that remedied and we had to resign all the CORRECT paperwork, our monthly payment was now down to under what we were currently paying. So, we were ecstatic. We had to catch them trying to swindle us on multiple occasions, but hey.... we stuck to our guns and got a legit deal at the end of the day. Yall should be ashamed of yourself ! More

Carlos has the patience of a Saint . He was very helpful I didn't test drive just one car I think he put up with me test driving at least 3.He knew what I was willing to spend and he mad He was very helpful I didn't test drive just one car I think he put up with me test driving at least 3.He knew what I was willing to spend and he made it happen. More

Robb was of great help with assisting me in buying my first car. He made the process quick and easy. first car. He made the process quick and easy. More

Big thanks to Vik for his professional, kind and knowledgeable manners in helping us with our first experience with a Hyundai vehicle. He made the experience pleasant, painless and easy. Thanks ag knowledgeable manners in helping us with our first experience with a Hyundai vehicle. He made the experience pleasant, painless and easy. Thanks again Vik… More

Charlie fue muy Amable y Estuvo atento a mis necesidades,contesto todas mis dudas e incluso me ayudó a cotizar mi seguro para mi nuevo auto.¡¡no pude haber elegido mejor consecionario!! Mil grac necesidades,contesto todas mis dudas e incluso me ayudó a cotizar mi seguro para mi nuevo auto.¡¡no pude haber elegido mejor consecionario!! Mil gracias Charlie! More

Everyone was fantastic including the finance guy. Looking forward to a great time in my car Looking forward to a great time in my car More

The dealership was clean, our Sales person met us out front and the transaction was quick, efficient with minimal back and forth.. front and the transaction was quick, efficient with minimal back and forth.. More