Hyundai of Wesley Chapel

Everyone is so nice and very professional. They helped me through the process of purchasing my leased vehicle. They helped me through the process of purchasing my leased vehicle. More

From the start to the end, communication with the advisor and service was accurate on my vehicle. and service was accurate on my vehicle. More

Customer service was very friendly and helpful and made the scheduling process easy. The service was completed faster than expected. the scheduling process easy. The service was completed faster than expected. More

Staff was courteous and professional. Waiting area was clean and comfortable. Coffee machine seemed to pose operational challenges. Posted operating instructions would be beneficial. Waiting area was clean and comfortable. Coffee machine seemed to pose operational challenges. Posted operating instructions would be beneficial. More

Muy amable todo el equipo de trabajadores en especial al señor fabio y a David Fernández Gracias señor fabio y a David Fernández Gracias More

Professional treatment from drive up to check out. Great service person who loves product he represents. Nice waiting area and fast turnaround. Great service person who loves product he represents. Nice waiting area and fast turnaround. More

So nice! ! Very efficient, knowledgeable and clean. They didn’t try and upsell which is refreshing. ! Very efficient, knowledgeable and clean. They didn’t try and upsell which is refreshing. More

Had no issues came right over picked up car did the work about 3 hours later called me and I picked it up everyone was so nice about 3 hours later called me and I picked it up everyone was so nice More

Waited a little longer than expected . I had to go check on my vehicle after 1hr 30 minutes still on the lift. I had tire rotation noticed some shaking when I am breaking I didn’t feel tha I had to go check on my vehicle after 1hr 30 minutes still on the lift. I had tire rotation noticed some shaking when I am breaking I didn’t feel that before. I will call the service center and have that checked out. More

The service time and communication were good, but I had a disappointing experience with the car wash. At the time of booking my appointment, I requested a full interior and exterior car wash. However, when I disappointing experience with the car wash. At the time of booking my appointment, I requested a full interior and exterior car wash. However, when I picked up my car, it hadn’t been cleaned. Upon asking, I was told this detail wasn’t noticed in my reservation. One of the staff then sent my car to a nearby Chrysler dealership for a machine wash. Unfortunately, the cleaning was subpar. The exterior came back wet, leaving water spots, and the interior hadn’t been touched. This was very frustrating and something I’d never agree to again. This car wash service should be included automatically as part of the maintenance service. When I had a Toyota, I didn’t even have to ask—it was done as a standard part of their excellent customer care. This isn’t the first time I’ve had issues with Hyundai’s cleaning service. On a previous visit, I had a deep cleaning voucher, and they didn’t honor it. The pattern of poor service in this area is a disappointment. More