Hyundai of Wesley Chapel

Service was excellent. The service advisor AJ kept me informed on the status of my car. The service advisor AJ kept me informed on the status of my car. More

Great service, friendly staff. Comfortable waiting area. Communication was excellent and the wait time was acceptable. Comfortable waiting area. Communication was excellent and the wait time was acceptable. More

I was very impressed with the service I received from the time I arrived. AJ was great an took care of me by keeping updated. Overall a great experience. time I arrived. AJ was great an took care of me by keeping updated. Overall a great experience. More

It took us from 10:30 am to 5:30 pm to purchase our car. THAT IS REDICULOUS. There was no discussion about anything, having to do with the price of the car or any other costs. The sales person just put a THAT IS REDICULOUS. There was no discussion about anything, having to do with the price of the car or any other costs. The sales person just put a piece of paper in front of us and exped us to sign it. When we finally saw the price, nearly $10k was added on Again,THAT WAS RIDICULOUS! It was the worst car buying experience ever. Holy and Brad were great but anyone else who stepped in to speak with us was useless. If it were not for Holy, and because you are close to home, we would have never purchased the car from you. I will warn anyone who comes to purchase a car from you of your tactics and our horrible experience. More

They are basically a No Haggle dealership and used no haggle dealership tactics. “We have the best pricing so we won’t go down”, then add on a bunch of fees to make the cars value way higher than the car haggle dealership tactics. “We have the best pricing so we won’t go down”, then add on a bunch of fees to make the cars value way higher than the car is worth. Their unwillingness to work with us was a huge turn off, and there aggressive tactics were overwhelming. I don’t see myself going back no matter how good the deal nor visiting there sister dealerships. This is a dealership for people that are afraid to say this is too much or just have money to blow, because no haggle dealerships are making profiting big time. You could also tell that they were looking down on us because we looked younger and had less money. Don't judge a book by its cover, they treated us as if I knew nothing about what I was talking about, not know that I have worked hand and hand with Car sales departments for 5 years and have a B.S in Health information Technology. They really messed up getting an easy sale and on future business. These are Hyundais in the end and are very plenty and have plenty of competition at the end of the day More

They are always clean, fast and friendly. Never had a problem with my car after service and have fixed some things that have deteriorated sooner than should have for free. Never had a problem with my car after service and have fixed some things that have deteriorated sooner than should have for free. More

My rep Selena is so welcoming. She explains everything clearly. She goes out of her way to help. The updated show room and service departments are quite clean and have coffee and She explains everything clearly. She goes out of her way to help. The updated show room and service departments are quite clean and have coffee and snacks! 👏 More

Timely service. Selena was nice and took her time answering some extra questions for me. Selena was nice and took her time answering some extra questions for me. More

Pedro was amazing! ! He made sure that I was able to get everything done in one visit and helped me get the tire necessary for my car to be able to drive!! ! He made sure that I was able to get everything done in one visit and helped me get the tire necessary for my car to be able to drive!! More

My rep Selena is so welcoming. She explains everything clearly. She goes out of her way to help. The updated show room and service departments are quite clean and have coffee and She explains everything clearly. She goes out of her way to help. The updated show room and service departments are quite clean and have coffee and snacks! 👏 More