Hyundai of St Augustine

I bought my new 2011 Hyundai Sonata a few months ago from Hyundai of St. Augustine. The purchase was the easiest and most pleasant car-buying experience I have. Last month I took the car in for an oil change Hyundai of St. Augustine. The purchase was the easiest and most pleasant car-buying experience I have. Last month I took the car in for an oil change and the recall service on the steering wheel. The people there are always very polite and professional. Making an appointment with the service department people on the phone is very quick and pleasant. I was immediately served at the check-in point. They got everything I need lined up and waiting for me before I got there. Mr. Kirk Guillotte explained to me why and what they did to take care of the recall. They also went one step further to compensate their customers for the time and inconvenience that caused by the recall with a few nice surprises. My car is always washed from every visit I made to the service department at Hyundai of St. Augustine. I am glad that I found a car dealer who fully delieve what they believe is valuable to their customers and to the betterness of their dealership business. More

We had very good service and this is our second new car in six months! Frank took great care of us and even came in sick in order to work around our schedule. Once we filled in all of the financial paperw in six months! Frank took great care of us and even came in sick in order to work around our schedule. Once we filled in all of the financial paperwork online, the closing on the car was quick and easy. More

Our Hyundai Veracruz broke down on the way from NC to FL. Roosevelt Ramsubhag drove out to I-95 and picked our family up and took us to the dealership. Having your vehicle break down on the interstate was Roosevelt Ramsubhag drove out to I-95 and picked our family up and took us to the dealership. Having your vehicle break down on the interstate was stressful enough, but Roosevelt made the entire experience stress free. He provided us a vehicle so we could continue on with our vacation and took care of making sure our vehicle was serviced and ready to go for our trip back to NC. The service provided was outstanding. They even washed our car for us. Everyone we dealt with at the dealership was very friendly and helpful. More

One of the best new car purchase experiences we have had. Richard helped us thru every step and made it a pleasure to do business with St. Augustine Hyundai. We are looking forward to a long and enjoyable Richard helped us thru every step and made it a pleasure to do business with St. Augustine Hyundai. We are looking forward to a long and enjoyable experience with our new Hyundai Many thanks to Richard and all the others we met there. More

We live in Orlando, but found this Hyundai dealer on line. When we emailed them with what we were looking for (2011 Tucson) we got a prompt reply. Our sales person, Randy Selph, worked hard to find th line. When we emailed them with what we were looking for (2011 Tucson) we got a prompt reply. Our sales person, Randy Selph, worked hard to find the right car, color & interior. The price was lower than anything local dealerships were offering and they gave us a great price on our trade-in. Randy was personable, the sales experience was definitely low pressure, and we are very happy with our vehicle! More

I live in Jax and I went to St. Augustine to test drive a Toyota Rav4 Limited. The salesman put me in one of the base models (which was about $3000 more than what it was worth)and told me why I didn't need t Toyota Rav4 Limited. The salesman put me in one of the base models (which was about $3000 more than what it was worth)and told me why I didn't need the Limited model. He then quoted the sticker price as the selling price, said there "might" be a mfr. rebate (like he didn't know). I left and went across the street to Hyundai of St. Augustine where I test drove a Santa Fe Limited I'd seen on the internet. I then saw an SE model and knew that was the vehicle I wanted. Josh Davis quoted me a price that was below sticker. I went home, got on the internet and realized the quoted price was below what Edmund's and Kelly BB were showing as invoice. A day and a half later I was back at the dealership where Josh and Jimmy got on the computer and located an SE in the color that I wanted. Even though the sticker on this particular vehicle was a little more than the one which had been on their lot, they stuck with their original quote. Within 48 hours I was driving away in a beautifully detailed Santa Fe with a full tank of gas. I have walked out of dealerships before because I refuse to play the haggling game that most car salesmen seem to expect. Hyundai of St. Augustine spared me that process. The whole experience was professional and painless and dealing with Josh was a pleasure. When the need arises,I hope the service department proves to be the positive experience that the buying process was. More

We worked with two different salesmen over two days. They were both very helpful, knowledgable, and good natured. We looked at a lot of different cars and ended up buying a Sonata Limited at a good price (pe were both very helpful, knowledgable, and good natured. We looked at a lot of different cars and ended up buying a Sonata Limited at a good price (per Edmunds.com) with a good deal on our trade-in amount. Our neighbor bought a Santa Fe in 2009 recommended them and said that he had no trouble with the service department and loved his car. More

They treated me very well, and I am very happy with the way Hyundai car works, and how this dealership treated me. i definitely recommend this dealership because they are very nice when it comes to treat c way Hyundai car works, and how this dealership treated me. i definitely recommend this dealership because they are very nice when it comes to treat customers. I will definitely be back there if I have any other problem with my car. More

prompt appointment & auto finished when promised . could use some munchies in customer waiting room while waiting for auto. location near home and appointment made when it is convenient to customer not use some munchies in customer waiting room while waiting for auto. location near home and appointment made when it is convenient to customer nothing more to be said, everything was positive with dealership More

This was as "painless" a new car purchase as I've ever had. From the moment I drove onto the property I was made welcome and treated not only as a customer, but was made to feel as if the staff genuinely had. From the moment I drove onto the property I was made welcome and treated not only as a customer, but was made to feel as if the staff genuinely valued my friendship, too. I well understand that the purpose of any dealership is to sell vehicles, but purchasing a car or truck is often like buying a house; a process combining the customer's wants and needs as well as his/her emotional satisfaction with both the product and the buying process. Hyundai of St. Augustine satisfied all of those needs for me in a totally professional manner often claimed by but seldom found in dealerships, and for that I commend them. The staff, from the General Manager to the Sales Managers and Finance Manager, and finally to the salesman (usually the first point of customer contact in any dealership) pulled NO "tricks", "games" or "slight-of-hand" foolishness that customers have learned to expect from dealership staff, and that was a major breath of "fresh air". I can recommend Hyundai of St. Augustine without ANY reservations, to family, friends and complete strangers alike. They have a good reputation locally, and after my purchasing experience I can well understand why. More