Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hyundai of St Augustine
Saint Augustine, FL
5,337 Reviews
Hyundai of St. Augustine is Florida's newest Hyundai dealer. We are family owned and operated and have been in business in Florida for over 20 years. Our organization has 3 Hyundai dealerships with access to over 600 new Hyundais. Our corporate mission statement is "Excellent Service from Excellent People". We invite you to experience the difference at Hyundai of St. Augustine!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,337 reviews
December 19, 2012
Salesperson Roosevelt "Rosie" Ramsubhag was a delight to work with. My initial contact through autotrader.com, for some reason, was not there when we showed up at the dealership to look at was a delight to work with. My initial contact through autotrader.com, for some reason, was not there when we showed up at the dealership to look at the used car. Rosie stepped in and happily showed us the vehicle on the longest and most varied test drive I have ever taken. It's unusual to encounter a salesperson who limits his chatter. I appreciated this because it allowed me to hear the car and pay attention to the things about the car that mattered to me. Rosie even offered to put the car up on a lift so that I could personally inspect the car from below. That was helpful. Yes, the car was not perfect despite a clean Carfax (new pinstripes on the rear door and an unhooked lock mechanism belied previous damage) but the price was right. Rosie's followup was also textbook perfect -- he even made a trip to the previous owner of the car to retrieve the 2nd key (which probably saved me $150). I made several phone calls after the sale about a mix up in the finance office that resulted in me not receiving my tag and title until after the temporary tag had expired. The finance office screwed up but Rosie, again, came to the rescue and expedited a resolution. That was refreshing. I also appreciated the personal response to my e-mails by the owner Andrew Difeo. The only negative (so far because I have not yet visited the service department) that I can think of is that although Hyundai of St Augustine does make good on their promise of a $30 gift card if you come test drive a car, they did not honor the free iTunes card offer that they made as well. I imagine that there is some kind of glitch in their autotrader.com marketing that is making two free gift card offers while they only intend on honoring one. Otherwise, I was happy to patronize a local St Johns County dealer, and this was a good one. I will certainly consider Hyundai of St Augustine first when I buy my next car. More
by buyacargetacheck
Employees Worked With
December 19, 2012
I have been buying Hyundai vehicle's for the last 7 years and would recommend to anybody you get a you get a quality car and exemplary service at St Augustine Hyundai and would recommend to anybody you get a you get a quality car and exemplary service at St Augustine Hyundai More
by jenkiba
Employees Worked With
December 18, 2012
Ron was very easy going and it was a pleasure to do business with him. Although I had made up my mind what car I wanted he was able to show me an upgrade with the "limited" which I had not thought of. business with him. Although I had made up my mind what car I wanted he was able to show me an upgrade with the "limited" which I had not thought of. The process was very smooth. I picked the dealership because it is close enough to us to have our car serviced there. More
by vipmp49
Employees Worked With
Ronald Copeland
December 18, 2012
Everyone was very friendly and seemed interested in helping, but with no pressure to buy. The whole buying experience was exceptional! You also have a great lineup of cars! Thanks, most especially, to helping, but with no pressure to buy. The whole buying experience was exceptional! You also have a great lineup of cars! Thanks, most especially, to Demetrius for being extremely professional and helpful. More
by dc1951
Employees Worked With
December 17, 2012
everything was a good experience!!!!!!!!!!!!!!!!!!!! everything was a good experience!!!!!!!!!!!!!!!!!!!! When I got there I was met at the door by Joey who I was meeting,but knew he was working with an everything was a good experience!!!!!!!!!!!!!!!!!!!! When I got there I was met at the door by Joey who I was meeting,but knew he was working with another couple and he immediately introduced me to Demetrius who treated me great and took good care of me... More
by roywedel
December 17, 2012
This is my third purchase from Hyundai of St. Augustine, and this time around I purchased 2 cars from the dealership on Saturday 12/15/12, a 2012 for my wife and a 2013 for me. Joey Cassata is a low pres and this time around I purchased 2 cars from the dealership on Saturday 12/15/12, a 2012 for my wife and a 2013 for me. Joey Cassata is a low pressure salesperson who paid close attention to my desires and requirements. I had been communicating with him for a few days via e-mail, and I had taken the time to outline what I needed and knew I could afford. When we arrived, Joey met us outside before we had stepped out of our respective cars, and remembered me from my previous purchases with him. He proceeded to show me what was available followed by several test drives. By the time we settled on the cars we desired, the process went smoothly. When it was all said and done, we spent a little more than 4 hours at the dealership but it didn't feel that way. Kudos to Joey on his professionalism and customer service skills, I look forward to continuing to do business in the near furture with him and Hyundai of St. Augustine. Thank you. More
by magloiree
Employees Worked With
Joseph Cassata
December 17, 2012
As always fantastic service from all. I would recommend to all who are looking forward to a new care purchase. Great value compared to other similar car models. to all who are looking forward to a new care purchase. Great value compared to other similar car models. More
by mm4
December 16, 2012
I was very pleased with the salesman & the dealership in general with the entire process of the purchase of my car. The salesman was very responsive to my "out the door" price that I gave him and tried t in general with the entire process of the purchase of my car. The salesman was very responsive to my "out the door" price that I gave him and tried to meet it in every way. More
by Sandy0413
December 16, 2012
Fantastic service. Would definitely come back and recommend to friends. We were taken ahead of our appointed appointment time and was shown a comfortable place to wait with refreshments offered. We recommend to friends. We were taken ahead of our appointed appointment time and was shown a comfortable place to wait with refreshments offered. We were not charged since the problem centered around our tires being underinflated causing the warning light to stay lit. Was very surprised and happy for the no charge. More
by rumsfeld
Employees Worked With
Debbie Girdwood
December 16, 2012
Paul was extremely helpful and was a pleasure to work with. I throughly enjoyed this experience and look forward to continuing my relationship with this dealership and my new sonata. thank you. with. I throughly enjoyed this experience and look forward to continuing my relationship with this dealership and my new sonata. thank you. More
by golfshark
