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Hyundai of St Augustine
Saint Augustine, FL
5,345 Reviews
Hyundai of St. Augustine is Florida's newest Hyundai dealer. We are family owned and operated and have been in business in Florida for over 20 years. Our organization has 3 Hyundai dealerships with access to over 600 new Hyundais. Our corporate mission statement is "Excellent Service from Excellent People". We invite you to experience the difference at Hyundai of St. Augustine!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,345 reviews
December 22, 2012
Very good, smooth transaction without the hazard of other dealer pushing you to a deal not convenience for the costumer,Joey was ready for us when we arrived and show us the perfect for our needs. Thank you dealer pushing you to a deal not convenience for the costumer,Joey was ready for us when we arrived and show us the perfect for our needs. Thank you More
by Kazofeifa
Employees Worked With
Joseph Cassata
December 22, 2012
Had a very good service! Will highly recommend to my friends & family! I have bought 2 vehicles from this dealership & will for sure come back in the future! Thank ya'll again! :) friends & family! I have bought 2 vehicles from this dealership & will for sure come back in the future! Thank ya'll again! :) More
by Alexal054
December 21, 2012
One of the smoothest car purchases we ever made. Paul was very professional, informative, attentive and patient with us. The entire staff was extremely friendly and curteous. We would highly recommend was very professional, informative, attentive and patient with us. The entire staff was extremely friendly and curteous. We would highly recommend Hyundai of St. Augustine to anyone who is looking for an new or used vehicle. More
by liliand ken
December 21, 2012
Although I took my car to another dealership and also received great customer service, my car was not fixed and the service department did not take my complaint seriously. I opted to have my car towed to received great customer service, my car was not fixed and the service department did not take my complaint seriously. I opted to have my car towed to your dealership knowing I would have to pay. I'm so glad I did. Not only is Cheryl great at her job, she was kind and listened to my concerns. She did not rush me, kept me informed at all times, and she was a joy to deal with. I told Hyundai that even if I had to carry my car on my back to get it to your dealership, I would because not only was my car fixed this time correctly, Cheryl was awesome. Once again St. Augustine Hyundai, job well done!! Sincerely, Jennifer Metzger More
by jennifermetzger
Employees Worked With
Cheryl, Cheryl Buck
December 20, 2012
I was looking to purchase a good, clean used automobile and I saw a 2010 Nissan Versa online at the USAA auto site. I contacted Hyundai of Saint Augustine and Mr. Glen Douse and I talked back and forth and and I saw a 2010 Nissan Versa online at the USAA auto site. I contacted Hyundai of Saint Augustine and Mr. Glen Douse and I talked back and forth and finally we came to an agreement on price. I arranged to come in and pay for and pick up the car. I was surprised at the efficiency, respect and honesty of the sales team. There was no pressure and they honored the deal that we had made over the phone without hesitation. I told my son that this was the best dealership and car purchase I had ever made. Not only did they give me a full tank of gas but they made sure that everything was working properly on the car. This experience was so good that next summer when my other son graduates from college, I will return to Hyundai of Saint Augustine to purchase a car for him. I won't bother with any other dealership. More
by rubindaniels
Employees Worked With
Glen Douse
December 19, 2012
Best experience I've ever had at a dealership. My sales associate worked hard to get my business and beat two other competing dealerships handily. I'm a very happy customer. associate worked hard to get my business and beat two other competing dealerships handily. I'm a very happy customer. More
by cwpreston
Employees Worked With
Joseph Cassata
December 19, 2012
Very pleasant experience, no high pressure tactics. They make sure you are satisfied with purchase and answer all questions. Darryl followed through on all requests. make sure you are satisfied with purchase and answer all questions. Darryl followed through on all requests. More
by Shadowridge
Employees Worked With
December 19, 2012
Chris "Bird" Clark was a great guy to work with. I usually dread buying new vehicles but Chris was the easiest person I have ever worked with. The customer srvice was over and beyond what is t with. I usually dread buying new vehicles but Chris was the easiest person I have ever worked with. The customer srvice was over and beyond what is to be expected before, during and even after buying our new veracruz. He was very knowlegable about the car, took his time and showed us every feature. I would strongly reccomend friend/family to buy from Bird. More
by Leesevert
Employees Worked With
Chris "Bird" Clark, Chris "Bird" Clark
December 19, 2012
Salesperson Roosevelt "Rosie" Ramsubhag was a delight to work with. My initial contact through autotrader.com, for some reason, was not there when we showed up at the dealership to look at was a delight to work with. My initial contact through autotrader.com, for some reason, was not there when we showed up at the dealership to look at the used car. Rosie stepped in and happily showed us the vehicle on the longest and most varied test drive I have ever taken. It's unusual to encounter a salesperson who limits his chatter. I appreciated this because it allowed me to hear the car and pay attention to the things about the car that mattered to me. Rosie even offered to put the car up on a lift so that I could personally inspect the car from below. That was helpful. Yes, the car was not perfect despite a clean Carfax (new pinstripes on the rear door and an unhooked lock mechanism belied previous damage) but the price was right. Rosie's followup was also textbook perfect -- he even made a trip to the previous owner of the car to retrieve the 2nd key (which probably saved me $150). I made several phone calls after the sale about a mix up in the finance office that resulted in me not receiving my tag and title until after the temporary tag had expired. The finance office screwed up but Rosie, again, came to the rescue and expedited a resolution. That was refreshing. I also appreciated the personal response to my e-mails by the owner Andrew Difeo. The only negative (so far because I have not yet visited the service department) that I can think of is that although Hyundai of St Augustine does make good on their promise of a $30 gift card if you come test drive a car, they did not honor the free iTunes card offer that they made as well. I imagine that there is some kind of glitch in their autotrader.com marketing that is making two free gift card offers while they only intend on honoring one. Otherwise, I was happy to patronize a local St Johns County dealer, and this was a good one. I will certainly consider Hyundai of St Augustine first when I buy my next car. More
by buyacargetacheck
Employees Worked With
December 19, 2012
I have been buying Hyundai vehicle's for the last 7 years and would recommend to anybody you get a you get a quality car and exemplary service at St Augustine Hyundai and would recommend to anybody you get a you get a quality car and exemplary service at St Augustine Hyundai More
by jenkiba
Employees Worked With
