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Hyundai of St Augustine

Saint Augustine, FL

4.8
4,720 Reviews
Hyundai of St. Augustine is Florida's newest Hyundai dealer. We are family owned and operated and have been in business in Florida for over 20 years. Our organization has 3 Hyundai dealerships with access to over 600 new Hyundais. Our corporate mission statement is "Excellent Service from Excellent People". We invite you to experience the difference at Hyundai of St. Augustine!
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1111 Marketplace Dr.

Saint Augustine, FL

32084

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Showing 4,720 reviews

August 03, 2011

Most car buying experiences are exhausting, and frustrating! I have personally swallowed several times a bitter pill of my previous vulnerabilities to settling for a car purchase that I began to r More

by Ocalasooner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mr. Andrew DiFeo (Owner/General Manager); Mr. David Bunn (Salesman)
Aug 03, 2011 -

Hyundai of St Augustine responded

Brenda, Thank you so much for the kind words! We are very happy to have you as part of the Hyundai of St. Augustine family! We look forward to seeing you soon in St. Augustine, it's a great place to visit for the day :) Please be sure to stop in and say hello! Best Regards, Andrew DiFeo

August 03, 2011

The whole experience was great! Everything was explained as we went through the process and everyone we dealt with was friendly and helpful. Darryl Clark was our salesperson and even though he was new to t More

by jennis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Darryl Clark, James Feliciano
July 30, 2011

Hyundai of St.Augustine completely blew us away. This is the first time I had bought a car on my own so I was relatively hesitant at the begining of my search. With the help of my grilfriend we narrowed do More

by arodfan17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Smathers
July 29, 2011

Over the years I have purchased from Lexus, BMW, Cadillac, GM and many others. I have not been treated better than Matt has treated us. He was courteous, knowledgeable, and helped us any way he coul More

by Thomas Spatola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Lowry
July 27, 2011

The service advisor was knowledgeable about what I needed done. The oil change was done in a timely manner and everyone is just so nice when I go there. It is a really nice place to go to have work done on m More

by tmorales0410
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deborah, Debbie Girdwood
July 26, 2011

The purchase process was the most user friendly experience I have ever had purchasing a car. I received the immediate attention seconds after sending an e-mail of my interest in purchasing a vehicl More

by massalud1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Andrew DiFeo, Roosevelt Ramsubhag, Joey Cassata & Wade Wahy, Wade Wahy, Joseph Cassata
July 26, 2011

Paul Smathers was very personable and easy to work with. The car I wanted was not immediately available but he kept a close eye on the factory production and advised me as soon as it came in, which was fast More

by Virginia87
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Smathers
July 25, 2011

Came in to look at 2003 Acura MDX priced at $12,743. Finance department did not Budge at all on price of vehicle to put me in my comfort zone as far as a Monthly payment. I understood the year of the ca More

by Michael Dean
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Walt
Aug 08, 2011 -

Hyundai of St Augustine responded

Mr. Dean, I sincerely apologize for the level of service you received from my staff. I appreciate the candid feedback you have provided us, as it is the only way we can improve as an organization. Based on your feedback, we are reviewing our pre-owned vehicle operation from the vehicle acquisition, re-conditioning, and merchandising aspects to ensure that we are offering safe, reliable pre-owned vehicles at a price that is below that retail market for those vehicles. We have also trained our staff on making sure they provide our valued guests with vehicle/financing alternatives to meet our guests' budgets. Once again, I sincerely apologize for your experience with my organization and thank you for the candid feedback you have provided. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine 904-797-7800 ext 114

July 21, 2011

From the purchase of one automobile to the leasing of a second automobile and then to the servicing of both vehicles their was'nt a thing they would not do to make you a satisified customer. More

by vinals
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jimmy Feliciano,Andrew De Feo & Kurt service dept
July 20, 2011

Paul was helpful from the very first contact I had with the dealership. From online support to a very friendly experience at the store I was very pleased with all of the support and help I was given by Pau More

by LuReis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Smathers
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