Hyundai of St Augustine

Great dealership and great car! I have been looking for a 2013 Hyundai Santa Fe sport since June. David kept me up to date on when they would be arriving and when he got in the exact one I was looking for. T 2013 Hyundai Santa Fe sport since June. David kept me up to date on when they would be arriving and when he got in the exact one I was looking for. Thanks again! Love my new car! More

Nice atmosphere with kind staff. Handled service on time and on a timely basis. Enjoy working with this dealership. Everything was explained before, during and after the service. and on a timely basis. Enjoy working with this dealership. Everything was explained before, during and after the service. More

Debbie was very friendly and helpful and my vehicle was serviced in a timely manner. Saw Paul, our salesman, very nice person and always remembers me and calls me by name. Also, didn't mind the waiting w serviced in a timely manner. Saw Paul, our salesman, very nice person and always remembers me and calls me by name. Also, didn't mind the waiting with the new waiting room. More

I have never been so offended by any service provider I have ever dealt with in my life. I have asked to speak with Andrew Defeo the GM and was told he did not want to talk with me or my wife about our con have ever dealt with in my life. I have asked to speak with Andrew Defeo the GM and was told he did not want to talk with me or my wife about our concerns about the sevice problems. To this date I have yet to speak with him. I conclude that customer service is NOT a priority to this dealership and customer satisfaction means little to nothing to them. This is a direct reflection on Andrew Defeo and his inability to discuss with a customer any problems within his organization and to improve quality based on those results. I would not recommend this dealership to anyone in the future because any organization which does not constantly and consistently strive to improve their processes is doomed to constantly and consistently fall short of consumer expectations. More

I contacted Paul Smathers about the type of vehicle I wanted and he worked emphatically to find it. When he was unable to locate the interior color I wanted, he immediately gave me an alternate vehicle wanted and he worked emphatically to find it. When he was unable to locate the interior color I wanted, he immediately gave me an alternate vehicle which turned out to be better than expected. Paul walked my wife through the inner workings of the vehicle which was a great help. He provided excellent service. More

I have purchased many vehicles during my lifetime including cars, trucks, and suv's.at many dealerships in the states of Florida and New Jersey. This was the best dealership that I have ever dealt wi including cars, trucks, and suv's.at many dealerships in the states of Florida and New Jersey. This was the best dealership that I have ever dealt with. There was no hassle at all. All the people from the salesman, sales mgr, finance, and service mgr were the best and very professional. I would highly recommend this dealership. More

Randy, as always, was excellent. In spite of some issues during the financing, the team was able to get us the car we wanted for the price we wanted to pay! this is our third purchase from these guys and we during the financing, the team was able to get us the car we wanted for the price we wanted to pay! this is our third purchase from these guys and we will be back for a 4th, I'm sure More

Paul Smathers as usual was awesome. He helped us November 2011 with a 2008 Vera Cruz. He was able to get us financing when I truly did not think it was possible. We had acar accident with this car November 2011 with a 2008 Vera Cruz. He was able to get us financing when I truly did not think it was possible. We had acar accident with this car and insurance company totaled it. I LOVE THE VERA CRUZ. We BOTH walked away from the wreck. We were battered and bruised but no fractures. We returned and Paul got us into a 2011 Black Vera Cruz Limited.(Jimmy's prior car) Beautiful car and I feel So safe. Thanks again Paul for your kindness and caring attitude. You are an asset to the dealership and they should give you a raise (or more paid time off) Les and Pat Francis More

I am so pleased with the service & sales team who provided me with my new Sonata & the service they provide. This is truly the best experience with a car purchase & service I've ever had. I never f provided me with my new Sonata & the service they provide. This is truly the best experience with a car purchase & service I've ever had. I never felt pressured upon my purchase as I've experienced in the past with other car dealers. The sales & service is much better then any other car I've ever purchased or leased. Thank you for your outstanding sales & service. Carol Caso More

After having a horrible experience at Hyundai of Orange Park earlier in the day, we were so happy to drive down to St. Augustine and find your dealership. Everything was upfront, the process was quick, and Park earlier in the day, we were so happy to drive down to St. Augustine and find your dealership. Everything was upfront, the process was quick, and everyone was more than polite. Best car-buying experience we've ever had. More