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Hyundai of St Augustine
Saint Augustine, FL
3,937 Reviews
Hyundai of St. Augustine is Florida's newest Hyundai dealer. We are family owned and operated and have been in business in Florida for over 20 years. Our organization has 3 Hyundai dealerships with access to over 600 new Hyundais. Our corporate mission statement is "Excellent Service from Excellent People". We invite you to experience the difference at Hyundai of St. Augustine!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,937 reviews
February 25, 2011
The overall sales experience was straight forward and low stress. I got a fair price on the Sonata and good price for my trade-in. Randall went out of his way to find me a car I wanted at another Hyundai d stress. I got a fair price on the Sonata and good price for my trade-in. Randall went out of his way to find me a car I wanted at another Hyundai dealership, went and got the car, and I took delivery in St. Augustine which is where I wanted to buy the car. I was in for a service visit for a warranty adjustment to my ECM on my 2.0T and the experience was great. They are friendly people and take good care of you. Harold V. Sims, Jr. More
by halsims1
February 24, 2011
I went in to buy a car used car and ended up buying two cars. one new and one used. the customer service was excellent, they were willing to work with our budget and still be able to get an excellent vehic cars. one new and one used. the customer service was excellent, they were willing to work with our budget and still be able to get an excellent vehicle. most dealiships play games back and forth with price, but they are straight forward and give you a great deal. I would definetly recommend them to all my friends and family! More
by getemforall
February 23, 2011
Mr. Ramsubhag was very professional in his dealing with me and my wife. His knowledge and attention to detail left no room for unanswered questions. I have not taken delivery of my purchase yet. It is bein me and my wife. His knowledge and attention to detail left no room for unanswered questions. I have not taken delivery of my purchase yet. It is being shipped to the dealership from Korea and is not expected to arrive until March 20th. More
by Floydp
Employees Worked With
Roosevelt Ramsubhag
February 21, 2011
I purchased a 2011 Santa Fe at Hyundai of St. Augustine. I am very happy with the vehicle and pleased with the price and service I received. I received a very fair offer for my trade in and an out-the-door I am very happy with the vehicle and pleased with the price and service I received. I received a very fair offer for my trade in and an out-the-door price that was within my budget. I would not hestitate to recommend this dealership or Demetrius Davis in the future. More
by summer3830
February 21, 2011
Though I was unable to purchase my new Hyundai Sonata from Hyundai of St Augustine because trying to find a car with a manual transmission is like trying to find Moby Dick I had a wonderful experiance at from Hyundai of St Augustine because trying to find a car with a manual transmission is like trying to find Moby Dick I had a wonderful experiance at this dealership. Paul was exteremely helpful, if I had a question and he didn't know the answer he did the research to get me the right answer instead of just guessing. I have never met a more patient sales person, he took me out to test drive all three trims that I was looking at and then repeated the whole process with my husband. I know he tried his best to find the perfect car that I was looking for. If the service department is anywhere near as helpful and friendly as the sales department taking care of my new Sonata will be a breeze. More
by terebear
Employees Worked With
Paul Smathers
February 20, 2011
Outstanding service both in the purchase of a new car and the repairs of my old one. Go see Mr. Roosevelt, outstanding in all aspects. I will see him again in the future. Thanks for all the assistance. N the repairs of my old one. Go see Mr. Roosevelt, outstanding in all aspects. I will see him again in the future. Thanks for all the assistance. No hassle dealership, in and out in no time. Best expirence todate with any dealership and maintenance facility. Ross More
by rgcnno
Employees Worked With
Mr Roosevelt and maintenance
February 18, 2011
I went in to buy a car and within a few hours I had found the car that I wanted and needed. Demetrius was very helpful and only showed me cars within my price range; he did not try to push any of the more e the car that I wanted and needed. Demetrius was very helpful and only showed me cars within my price range; he did not try to push any of the more expensive cars. He made sure that I got the car that I needed that was still under warranty and was a good price. More
by cmurphy929
February 18, 2011
Just bought our first Hyundai. This dealership is very easy to work with and knows their products. If you have done your homework on pricing and any trade-in, they will come to terms quickly on a good pri easy to work with and knows their products. If you have done your homework on pricing and any trade-in, they will come to terms quickly on a good price. This was the most pleasant car buying experience I have had in four decades of buying. More
by CARSON
Employees Worked With
Rosie, Wade, Dana, Wade Wahy
February 17, 2011
I purchased my new Veracruz Ltd on Saturday. This was the easiest, most pleasant experience Ive ever had in purchasing a car. Josh Davis, the salesman, was upfront, honest, knowledgeable about the produ the easiest, most pleasant experience Ive ever had in purchasing a car. Josh Davis, the salesman, was upfront, honest, knowledgeable about the product and great to deal with on every level. He answered all of my questions thoroughly and I did not feel rushed to make a decision. The inventory on the lot was good, I found exactly what I was looking for and there were no hard sell tactics or pressure. The entire process was handled professionally. This is a great dealership with a great staff. I would definitely refer them to anyone in the market for a great new vehicle - and ask for Josh, he's great! More
by tamarasc99
Employees Worked With
Josh Davis
February 16, 2011
Last week I was looking for a new or used Hyundai sonata 2011. I got online and filled out the information for a price quote on 2/2/2011. I recieved my price quote promptly to my email. Later that day I rec 2011. I got online and filled out the information for a price quote on 2/2/2011. I recieved my price quote promptly to my email. Later that day I received an email from FRANK Messina (Internet manager). The email was a generic message of how he saw I was interested and here to assist my buying needs. I then called Frank and talked with him about what I was looking for, he said he would check the lot and see what he had. He asked me to fill out a finance application online. I completed the finance application and then recived an email from WADE Wahy (GM) on 2/11/2011 . The email said frank was not in this morning but they got my finance application and FRANK would call me when he got in. Hours later I sent an email back to WADE stating I had still heard nothing from FRANK. I was then informed that he would call me. FRANK went over my finance application and asked if I had a trade in. I informed him I did and that I knew I would be upside down. He ran the numbers for my current vehicle and gave me a trade in value. Overall with the amount I was upside down it was obviously going to be to expensive as FRANK told me. Be advised he wouldn't actually give me WHAT the monthly payment would be. I then asked FRANK if he had any used 2011 sonatas he informed me he did but that it is IMPOSSIBLE to hide my negative equity in a used car. I was never at this point asked if I was going to put money down. FRANK asked me if my wife could co-sign I told him no that her credit score was lower than mine. He then repeatly kept asking me if I was sure. I finally gave in and had her go online and fill the paperwork out. Then once again I had to call FRANK back and see the status. FRANK told me that her score did not help me ( hmmmm isn't that what I said). FRANK then asked if I could find somebody to co-sign for me. I told him I might but at this point was very unsure about his ideas. FRANK also said he would look into a used 2011 sonata for me. I finally called him back again and told him I could not get a cosigner. FRANK then basically couldn't make a deal. When I asked him about the used car he started getting upset with me and telling me that the banks would rather see me in a 3 year old car, but that I COULDN'T PUT NEGATIVE EQUITY INTO A USED CAR. I told him I thought that was crazy people do it all the time. I then told FRANK that I would put 3000 down to help with the negative equity he quickly returned that I would have to put 5000 down. I told him that Hyundai of Orange Park said they could probably help me then. Here is where he started raising his voice he told me that they were the best dealership, that I could log on to some website and see how much better they were and that other dealers just say they can but never do. At this point I raised my voice and asked to talk to the GM, as I was still talking he put me on hold for a few then picked the phone up and said someone will call me and hung up on me. Later WADE (the GM) called me back and said he will look into a used car for me and get back to me later in the week he also explained that banks will only finance a certain amount (which is true to a point) but was able to get me off the phone with finace terminology that only they can understand. Now I have not heard back from anyone not even the GM. Great customer service guys!! To finalize I decided not to wait for WADE to call back. My buying rules were that I wanted no more than a $400 a month payment and that I would put 3000 down. As of Sunday at a different dealer I purchased a used 2011 Sonata with 32000 miles on it and in great condition. Here are my numbers, it took me 3 hours total, great customer service and monthly payment is $354 a month and I only put $2500 down. What a deal that couldn't be done right!!! More
by Wolfsburg211
Employees Worked With
Frank and Wade, Wade Wahy
