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Hyundai of St Augustine

Saint Augustine, FL

4.8
3,937 Reviews
Hyundai of St. Augustine is Florida's newest Hyundai dealer. We are family owned and operated and have been in business in Florida for over 20 years. Our organization has 3 Hyundai dealerships with access to over 600 new Hyundais. Our corporate mission statement is "Excellent Service from Excellent People". We invite you to experience the difference at Hyundai of St. Augustine!
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1111 Marketplace Dr.

Saint Augustine, FL

32084

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Showing 3,937 reviews

March 07, 2011

I first spoke to Randy on the phone, however when I arrived he was tied up with a customer so David stepped in and very effectively helped me. At the end of the transaction when it was time to complete More

by mboltz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : David, Randy, and Jimmy
March 03, 2011

Joey is a good guy, who found me the car I wanted at the right price. He delivered it to my home and carefully explained all the features and hooked up my Bluetooth. I recommend him and this dealership with More

by big joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey cassata, Joseph Cassata
March 03, 2011

Date of purchase 02/28/2011~ This was the easiest new car Date of purchase 02/28/2011~ This was the easiest new car purchase we have ever had!!! They told us one price and stayed that price. No hidden fees! More

by dcrane13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Frank Messina
March 01, 2011

I want to write about my experience at Hyundai of St. Augustine and with my salesman Frank Messina. I had been shopping for a car for several days and each dealership that I went to used high pressure t More

by rhonda1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Messina
March 01, 2011

When i walked into the dealership i was friendly greeted by Mr. Frank M. I was interested in buying a car but not the day i went in, I was simply shopping around. He was very understanding of this and showe More

by kevindd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank M
March 01, 2011

I found Andrew DiFeo to be the most friendly, knowledgable and honest car dealers I have ever had the pleasure to deal with. I would not hesitate to recommend him to anyone who wants car buying More

by ksd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Andrew DiFeo, Frank Messina
February 28, 2011

This is the second new sonata I have purchased from Randy (and this time as well Roosevelt) and the transaction was even better than last time (if that was even possible). I felt like we were coking and jo More

by srkuehner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Randy & Roosevelt
February 26, 2011

Randy Selph made my car buying experience easy and enjoyable. He went over all the features before I even test drove the car. Randy sold me on this car, I didn't even need to go to the other dealers More

by Gilbertsenp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Randy Selph
February 25, 2011

My daughter bought a Hyundai Sante Fe on 2/19 and I liked it so much I went to test drive one myself the same day. Paul helped me and was terrific in everyway, not pushy, and upfront about everything. My h More

by judyangyalfy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Paul Smathers and Demetrius Davis
February 25, 2011

I received an email from the internet salesman and scheduled a date. When I got there, he told me he was not available had another customer coming in and that I could talk with his partner. Can't re More

by shadymaxxx
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember, Joseph Cassata
Mar 26, 2011 -

Hyundai of St Augustine responded

I want to sincerely apologize for the level of service you received from my staff. I recognize we are not perfect, and candid feedback like yours that you have provided is one of the only ways we can improve. Thank you for reaching out to me on Dealerrater so we could pinpoint the associates that you worked with. We have reviewed your concerns with the associates involved to focus on their communication skills as well as process improvement. I also hope that you received the gas card we sent as a gesture of goodwill for your inconvenience and money spent travelling to our dealership that was out of your way. If for some reason you did not receive this, please do not hesitate to contact me. Once again, I sincerely apologize for this experience, and I thank you for providing the feedback. Thank you for considering Hyundai of xx. Augustine and we hope you are enjoying your new Hyundai's. Best Regards, Andrew DiFeo Owner/GM Hyundai of xx. Augustine 904-797-7800 ext 114.

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