Hyundai of Pharr

I disgusted with the service I Haven't received. I took my Palisade in on 16 of August for service on the sunroof and my service tech was Josh. I waited for someone to call me and fill me in on wha I took my Palisade in on 16 of August for service on the sunroof and my service tech was Josh. I waited for someone to call me and fill me in on what was going on with my car. I NEVER received a call, in fact, we called them several times and no one returned our calls. I could never get a hold of Josh again after having left my vehicle. We then called and spoke to Noe, who I believe is in charge. Well, to no avail, we got promised a lot of things and still.... NO CAR! Today is September the 18th and I still don't have my car. I was told by Noe that parts were coming in on more than one occasion but my car never received one. I found out today that Noe left on VACATION and didn't even have the courtesy to call and let me know that my car wasn't getting one of those parts. I understand that there is a National shortage but that is NOT an excuse to forget about your customers. I was given a Santa Fe to drive, which is smaller than my Palisade, which is fine except that my husband struggles to get in and out of it because its so small. Today I spoke to Justin and asked for my car back because we need it. He assured me that he'll call me back. He also said that he was concerned about the tape holding the window together while we made our trip out of town. He said he didn't want the window to fly off! I love my vehicle but Hyundai.... you've got to FIX your service department and their lack of communication with YOUR customers!! More

Alex Pinzon and Sam were very helpful with our purchase. Showed us the in and outs of the vehicle we purchased. We did not feel pressured into buying something we did not want like other dealerships. Showed us the in and outs of the vehicle we purchased. We did not feel pressured into buying something we did not want like other dealerships. More

The sales person that helped me out was extremely helpful and patient. He took his time and helped me get into exactly what I was looking for. and patient. He took his time and helped me get into exactly what I was looking for. More

Salesman was excellent, we took a test drive on two vehicles, there was no waiting, paperwork was done immediately. Salesman worked with us and got us the deal we wanted! No pressure, Great experience! vehicles, there was no waiting, paperwork was done immediately. Salesman worked with us and got us the deal we wanted! No pressure, Great experience! I have already recommended them to my friends. More

Great customer service! Everyone is very friendly and attentive. I recommend buying from Hyundai of Pharr. Everyone is very friendly and attentive. I recommend buying from Hyundai of Pharr. More

Very friendly employees. Customer service was great, were very helful in getting me into the payment i wanted. Customer service was great, were very helful in getting me into the payment i wanted. More

It was a very nice and awesome experience finally it was a in and out deal I had some other stuff that I needed to get done that day sells man new it’s job Ramon didn’t have to go and be asking and manager a in and out deal I had some other stuff that I needed to get done that day sells man new it’s job Ramon didn’t have to go and be asking and manager for our my answer 👍 and the service financial lady had everything ready as Ramon had indicated what I wanted awesome team I have already telling family members if they ever need a car or truck to look for Ramon seriously one of my best car buy up to now and we have 5 vehicles none have been this good awesome team thanks again Ramon 👍 More

Hyundai of Pharr has always provided outstanding customer service weather we are making a purchase or getting service or a repair. service weather we are making a purchase or getting service or a repair. More

This dealership help me find a vehicle that I was looking for. The people there were so helpful and kind. They will definitely hear you out on the things that your looking in a vehicle. There’s nothing bad I for. The people there were so helpful and kind. They will definitely hear you out on the things that your looking in a vehicle. There’s nothing bad I can say about this dealership, besides that I will recommend other people to go there. Best help ever. More

They did an excellent job of taking care of us. Noe Chapa was very good to work with. He was very knowledgeable about the car. Noe Chapa was very good to work with. He was very knowledgeable about the car. More