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Hyundai of Pharr

Pharr, TX

4.9
1,042 Reviews

1605 W Expy 83

Pharr, TX

78577

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Showing 1,042 reviews

February 05, 2022

Friendly salesman , helped us get a suv in our price range , thank you for the help More

by Evjr1217
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Trevino
Feb 06, 2022 -

Hyundai of Pharr responded

Hi there, It is nice that you found our team to be friendly and helpful. We hope that you enjoy your purchase and thank you for choosing Hyundai of Pharr. Please let us know if we can be of any further assistance.

February 01, 2022

It took longer than prior times, and after tire rotation and left the location I realize that they didn't fill air on 2 tires, I had to stop at a gas station to do so because they were on 33PSI. So other th More

by ricardodejesusvet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Galvan
Feb 01, 2022 -

Hyundai of Pharr responded

Hi, Thank you for your feedback. I would like the opportunity to speak with you further about your recent service experience. At your earliest convenience, please reach out to me at RSarinana@penskeautomotive.com. I appreciate your time. Best, Rigo Sarinana General Manager Hyundai of Pharr RSarinana@penskeautomotive.com

February 01, 2022

The entire experience was amazing. All dealerships should treat customers like Hyundai of Pharr does. Most delightful experience. More

by captmikecollins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan was very helpful, as were Ivan and Yadi.
Feb 01, 2022 -

Hyundai of Pharr responded

Hi there, Your satisfaction means a lot to us, so it is wonderful that your experience was most delightful. At Hyundai of Pharr, we appreciate your business and we hope to see you again.

January 19, 2022

The shop personnel is friendly, professional and efficient and they really care for the customers. Service was done quickly and right. More

by rosalvargas22@twc.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry can't recall
Jan 20, 2022 -

Hyundai of Pharr responded

We strive to provide fast and efficient services in a timely manner here at Hyundai of Pharr. Our Service Team is truly the best. We appreciate your business.

January 17, 2022

Very efficient and very helpful. Staff was very friendly and explained everything in great detail. More

by selugram
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Very knowledgeable
Jan 17, 2022 -

Hyundai of Pharr responded

Hi there, It makes us happy that found our team to be efficient and helpful. Thank you for choosing Hyundai of Pharr and we hope to see you again.

January 16, 2022

Had a very unprofessional experience at this Penske dealership. This Penske sales group has no clue what integrity means to a customer. Very disappointed. More

by Rtj
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Penske
Jan 16, 2022 -

Hyundai of Pharr responded

Hello, Your feedback is important to us and I would appreciate the opportunity to learn more about your recent interaction with our Sales Team so that we can address your experience. Would you mind emailing your preferred contact information to me at RSarinana@penskeautomotive.com? I look forward to speaking with you. Best Regards, Rigo Sarinana General Manager Hyundai of Pharr RSarinana@penskeautomotive.com

January 04, 2022

Dropped off vehicle for service December 14th , haven't heard status on my vehicle for two weeks despite calling every other day. Very disappointed. No call backs, service manager Mia, my initial service r More

by Yovana
Customer Service
Recommend Dealer
No
Employees Worked With
Joshua
Jan 06, 2022 -

Hyundai of Pharr responded

Hello, We take our customer reviews very seriously and would like the opportunity to speak with you regarding any updates with your vehicle and any feedback regarding your service experience. Can you please send your preferred contact method to me at RSarinana@penskeautomotive.com? I look forward to hearing from you. Rigo Sarinana General Manager Hyundai of Pharr RSarinana@penskeautomotive.com

Jan 07, 2022 -

Yovana responded

Morning Mr . Sarinana, You may reply to me at any of these emails. mookieyag@gmail.com or zaimem2000@yahoo.com

December 27, 2021

Very courteous, knowledgeable, caring and prompt. Very impressed. It made me feel like they cared about my needs as a customer. I most definitely will refer. More

by Cecilia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo and Marco's Cardona
Dec 27, 2021 -

Hyundai of Pharr responded

Thank you for taking the time to leave us a great review, Cecilla! It was a pleasure to work with you, and we look forward to working with you again at Hyundai of Pharr.

Jan 24, 2022 -

Cecilia responded

Very courteous, knowledgeable, caring and prompt. Very impressed. it made me feel like they cared about my needs as a customer. I most definitely will refer.

December 05, 2021

Excellent customer service. The entire process was made as simple as possible. Mr Davila was an excellent sales associate. More

by Jeff A.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Genaro Davila
Dec 06, 2021 -

Hyundai of Pharr responded

Thanks so much for your kind words and positive rating, Jeff! Our Sales Team had a terrific time working with you and hope your day is incredible!

December 04, 2021

The service was excellent! It was quick, they were polite, and it is always amazing! Great job! More

by LR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
Dec 05, 2021 -

Hyundai of Pharr responded

We thank you for sharing your fantastic review of us here at Hyundai of Pharr. Our Service Team always goes above and beyond for all our customers.

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