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Hyundai of North Miami

Miami Gardens, FL

4.3
2,560 Reviews

21400 NW 2nd Avenue

Miami Gardens, FL

33169

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Showing 2,560 reviews

April 19, 2024

They charged me almost $300 to check my engine issue on my new sonata and they told me there was nothing wrong with my vehicle that i needed to get a 300-$900 maintenance that that may be the issue. I took More

by juan20_14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dewis Avila
Apr 22, 2024 -

Hyundai of North Miami responded

Hello Juan, Thank you for bringing these matters to our attention. We regret to hear about the issues you encountered during your recent service visit. Our goal is always to provide thorough and accurate diagnostics to ensure the safety and reliability of our customers' vehicles. Improving our processes and ensuring that our customers receive the highest level of service is a top priority. I invite you to contact me directly so that we may work together to resolve this matter as soon as possible. Henry Cabrales Service Manager henrycabrales@lithia.com

April 19, 2024

Jonathan is a great salesperson. He was helpful and nice,and stay with us from the beginning to the end of the process of sale.Thanks Jonathan!. More

by ALEDRU2003@yahoo. estoy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Nasser
Apr 22, 2024 -

Hyundai of North Miami responded

Thank you for your five-star review! We're glad to know that Jonathan was able to assist you throughout your car buying process. At Hyundai of North Miami, we pride ourselves on having a team of dedicated and knowledgeable salespeople who are committed to making the purchasing process as smooth and enjoyable as possible for our customers. We appreciate you choosing us for your automotive needs.

April 18, 2024

They did a good job trying to come close to what i was looking for. Also explained step by step and when i had questions they would answered them in detail. More

by DAVIDBERNAL90
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guillermo
Apr 19, 2024 -

Hyundai of North Miami responded

Your five-star review makes us smile, David! It delights us to know our team at Hyundai of North Miami was able to assist you effectively and answer all your questions. If you ever need assistance in the future, please don't hesitate to reach out. We're always here to help!

April 13, 2024

Higher than normal and double fees. Forced to purchase accessories. Lack of follow up for the sales person. More

by ALJERITAF
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Maria
Apr 16, 2024 -

Hyundai of North Miami responded

We aim for transparency in our pricing and fees, so it's concerning that you felt otherwise. Additionally, we never want any customer to feel pressured or neglected during their visit with us. Your feedback is important and we'd like the opportunity to discuss this further if you could reach out at your earliest convenience? Thank you, Bret Macy - Platform Manager - bmacy@audicoralsprings.com

April 13, 2024

Jonnathan is an excellent salesman, guided my lease deal flawlessly, would do business with him again. More

by JOSSAN ELIAS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonnathan Nassar
Apr 15, 2024 -

Hyundai of North Miami responded

Jossan, we're delighted to know that Jonnathan provided excellent guidance during your lease deal at Hyundai of North Miami. We look forward to doing business with you again!

April 13, 2024

Everything was good the deal is a little tight after that we good love the car More

by STEPHANEVERZILUS1
Recommend Dealer
Yes
Employees Worked With
Charles
Apr 15, 2024 -

Hyundai of North Miami responded

It's always great to see a customer leave satisfied with their new vehicle, Steph! We appreciate you taking the time to leave us a review at Hyundai of North Miami. Please let us know if there is anything we can do differently to earn your five stars next time!

April 12, 2024

They should offer extended time for pick up of the car from service. 6 PM was way too short when leaving work at 5:30 PM. Also, they return the key fob without the key that goes inside. When I called, I w More

by ISREDNI
Recommend Dealer
No
Employees Worked With
Not sure of who was the service tech
Apr 15, 2024 -

Hyundai of North Miami responded

Isrendi, I'm sorry to learn about the inconvenience you experienced with our service hours and key return. We aim for a smooth process from start to finish, so your feedback is valuable in helping us improve. Please reach out directly at your earliest convenience so we can resolve this issue regarding the missing key as well as discuss possible solutions for pick-up times that work better for you. Thank you, Henry Cabrales - Service Manager - henrycabrales@lithia.com

April 12, 2024

I recently purchased a 2024 Hyundai Sonata. The customer service of my sales person was great, very friendly/welcoming and not pushy. More

by Kera
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Charles Brucculeri
Apr 15, 2024 -

Hyundai of North Miami responded

We're delighted to know that you had a great experience purchasing your 2024 Hyundai Sonata from us. Our team at Hyundai of North Miami always strives to provide friendly and welcoming service. Enjoy your new ride and come back to see us!

April 12, 2024

Excelente atención por parte de Guillermo su manager y la financista que me ayudaron a encontrar el auto perfecto More

by frometayariel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Neely, Davian Bell, Jose Alfonso, Gregory Major, Daniel Jimenez, Andrew Ellis, Dewis Avila, Bret Macy
Apr 15, 2024 -

Hyundai of North Miami responded

Ariel, gracias por compartir tu experiencia positiva con Guillermo y nuestro equipo en Hyundai of North Miami. ¡Nos alegra saber que encontraste el auto perfecto! ¡Háganos saber si podemos ser de ayuda en el futuro!

April 09, 2024

Excelente Servicio por el vendedor y muy rápido. Todo lo que nos dijo en nuestro primer encuentro se mantuvo hasta cerrar el lease More

by veil57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge
Apr 09, 2024 -

Hyundai of North Miami responded

Gracias por compartir tu experiencia con nosotros en Hyundai of North Miami. Nos alegra saber que nuestro equipo pudo proporcionarte un servicio excelente y rápido. ¡Disfruta de tu nuevo vehículo!

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