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Hyundai of North Miami

Miami Gardens, FL

Overview
Reviews
4.5
2,723 Reviews
Call Dealership (305) 306-1637
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21400 NW 2nd Avenue

Miami Gardens, FL

33169

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Showing 2,723 reviews

June 22, 2021

very good service friendly staff quick servicevery good service friendly staff quick service More

by sarveg
Customer Service
Recommend Dealer
Yes
Employees Worked With
Dann jimenez
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Jun 24, 2021 -

Hyundai of North Miami responded

Hello sarveg and thank you for a 5-star review and for letting us know that you received "very good service, friendly staff, and quick service". We are always here for you and look forward to your next visit!

June 22, 2021

Orlando is fantastic and always looks out for my needs. More

by COACHCK11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Mancina
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Jun 24, 2021 -

Hyundai of North Miami responded

Hello COACHCK11 and thanks for this feedback that "Orlando is fantastic and always looks out for your needs. We appreciate your business!

June 22, 2021

Great service. Bought an extended warranty for a vehicle I purchased elsewhere and the people here were happy to help me and made it an easy experience. More

by BStahl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Andreu
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Jun 24, 2021 -

Hyundai of North Miami responded

Thank you BStahl for letting us know about the "great service" you received during your last service visit where you had an easy experience provided by staff that was happy to help! We appreciate your review, your recommendation, and your business!

June 22, 2021

Everybody was great especially my service advisor Santiago, and he’s rather newer to the job, you could tell he was doing his best with dealing with the recall & then the cracked radiator. Luckily I More

by JLCPEACE1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santiago ROLDAN
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Jun 24, 2021 -

Hyundai of North Miami responded

Thank you JLCPEACE1962 for a 5-star review of your recent service department visit and for letting us know that everybody was great especially service advisor, Santiago. We appreciate your business and look forward to seeing you again!

June 22, 2021

Ver helpful. They make my appointment easy to handle, and I stayed over there for the two hours that took the service. Even when it was heavily raining it all went smoothly More

by LEOPOLDONANNI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Castellon
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Jun 24, 2021 -

Hyundai of North Miami responded

Thank you for this feedback Leopoldonanni for this 5-star review and for letting us know that everything went very smoothly during your recent service department visit. We appreciate your business and your recommendation.

June 22, 2021

Terrible experience. Was told my car would be there for 3 hours. I had an appointment at 9:30 and didn’t pick up my car until after 3:00. I never received a phone call letting me know it would be longer, I c More

by Sgrove10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I was never told my service provider name
Report | Print
Jun 24, 2021 -

Hyundai of North Miami responded

Hello Sgrove10. We are so sorry to learn that you had a "terrible experience" during your recent visit to our Service Department concerning the timeliness of the service provided and communication issues encountered in attempting to ascertain when the service would be completed and your car available for pick up. Customer satisfaction is a priority for us and I hope you will accept our apologies for these difficulties. I will be looking into the information you have provided. However, direct communication with you, either by email or phone, will help to fill in some gaps in the information and promote my clear understanding of the facts and specifics that occurred. I look forward to hearing from you soon and working with you to resolve this matter.. Tariq Siddiqui General Manager (877) 223-8991 tsiddiqui@lehmanautoworld.com

June 22, 2021

The service was excellent. They worked with me to get the car I was looking for and the price. More

by ncurbeira
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Ramirez
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Jun 24, 2021 -

Hyundai of North Miami responded

Hello ncurbeira and thanks for letting us know that the service you received during your recent Sales Visit was excellent. We are glad to know that you got the car you wanted at the right price. We appreciate your business and your recommendation!

June 22, 2021

The dealership is great... good car and great staff everyone is great, not to pushy. More

by LETINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chantal Gutierrez, Nikole Lara, Ilisyah Hill, Jaqueline Knittel, Javon Hamilton, Gaslin Marte, Carolina Pantalion, Alyna Stewart
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Jun 24, 2021 -

Hyundai of North Miami responded

Hello LETINA and thanks for a 5-star review and letting us know that our dealership is great, not pushy, and has a great staff. We appreciate your recommendation and your business!

June 22, 2021

I had an amazingly stress free experience with my most recent Genesis lease. I can’t say enough positive things about Helio Gusmao, who handled everything for me. More

by Howard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helio Gusmao
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Jun 24, 2021 -

Hyundai of North Miami responded

Thank you Howard for letting us know that you "had an amazingly stress-free experience with your recent Genesis lease and that Helio Gusmao handled everything for you and provided outstanding customer service! We appreciate your review, your recommendation, and most of all, your business!

June 22, 2021

I feel good about the services provided. I will come back for service. More

by Nazaire-frantz952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Castell
Report | Print
Jun 24, 2021 -

Hyundai of North Miami responded

Thank you Nazaire-frantz952 for this 5-star review of your recent service department visit. We are serious about providing outstanding customer services and glad to know that you felt good about the service provided and plan to return to our dealership". We hope to see you again soon!

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