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Hyundai of North Miami

Miami Gardens, FL

Overview
Reviews
4.5
2,725 Reviews
Call Dealership (305) 306-1637
View Awards

21400 NW 2nd Avenue

Miami Gardens, FL

33169

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Showing 2,725 reviews

June 28, 2021

Great rep, Orlando takes very good care of his clients. More

by Rebecca Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando C
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Jun 29, 2021 -

Hyundai of North Miami responded

Thank you Rebecca Jones for this 5-star review and for letting us know that Orlando takes very good care of his clients! We are proud to have you as our customer and look forward to seeing you again in the future!

June 28, 2021

Quick service. Excellent staff. Not busy. Best Hyundai dealer I’ve been in south Florida More

by jrsanz29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
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Jun 29, 2021 -

Hyundai of North Miami responded

Hello jrsanz29 and thanks for a 5-star review of the quick service you received from our excellent staff during your recent visit to our Service Department. We are always here for you!

June 28, 2021

Terrible experience. Missing parts. Took my new car to replace leather, returned it with more than 300 miles. Irresponsible. Go some place else. More

by gabriel_rd
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ana Estrella
Report | Print
Jun 29, 2021 -

Hyundai of North Miami responded

Hello gabriel_rd and thank you for this review of your recent visit to our dealership. We are so sorry to hear about the issues you describe in your review. I will be exploring your concerns further but would like to communicate with you directly so I can learn more about the details/ specifics of your experience and initiate effective action to ensure that this does not recur in the future. Please contact me, by phone or email, at your convenience. I hope to hear from you soon. Tariq Siddiqui General Manager (877) 223-8991 tsiddiqui@lehmanautoworld.com

June 28, 2021

The best customer services i am really happy about the services More

by AAUAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enrique Castro, Javon Hamilton
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Jun 29, 2021 -

Hyundai of North Miami responded

Thank you AAUAD for a 5-star review of your recent service appointment when you received the best customer service! We appreciate your recommendation and your business!

June 28, 2021

So much slow I spent more than 5 hours for a 30 minutes job More

by KAZUYUKI1987TOKYO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t know who serve me
Report | Print
Jun 29, 2021 -

Hyundai of North Miami responded

Hello KAZUYUKI198TOKYO and thank you for sharing your concerns about your recent Service Department experience which required you to wait 5 and a half hours. We strive to provide only the best services to our customers and I will be further looking into the cause of such a lengthy delay. I hope you will accept my apology for this situation. I would like to communicate with you directly so I can learn the details and specifics of this event and so I can take action to ensure that this does not recur. We value your business and would like to work together to find a way to regain your trust. You may contact me by phone or email. I hope to hear from you soon.

June 28, 2021

Very nice, informative and quick. Only thing I didn’t like was they tried to talk me into going to the lot to upgrade my car. Unt un. Let me make that decision More

by MSNGIE_1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enrique Castro, Helio Gusmao, Chantal Gutierrez, Ilisyah Hill, Jaqueline Knittel, Javon Hamilton
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Jun 29, 2021 -

Hyundai of North Miami responded

Thank you MSNGIE_1 for this 5-star review of your recent service department appointment and for letting us know that your experience was nice, informative, and quick. Thank you as well for letting us know that you felt that perhaps unnecessary and/or unwanted upgrades were offered. Your feedback is appreciated and will help us improve.

June 28, 2021

I don’t understand how you charge $640 to charge my brakes and that’s only for service. And the manager will not return my call. More

by CARLAA4
Recommend Dealer
No
Employees Worked With
Chantal Gutierrez, Nikole Lara, Ilisyah Hill, Jaqueline Knittel, Javon Hamilton, Gaslin Marte, Carolina Pantalion, Alyna Stewart
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Jun 29, 2021 -

Hyundai of North Miami responded

Thank you CarlAA4 for making us aware of this situation. The circumstances you describe are certainly not aligned with our objectives and primary goal of providing only the best services to all our customers. I apologize that we failed to meet your expectations and would like to communicate with you directly so I can have a clear understanding of the facts and circumstances of your experience. Please contact me either by phone or email at your convenience. I look forward to hearing from you soon. Tariq Siddiqui General Manager (877) 223-8991 tsiddiqui@lehmanautoworld.com

June 28, 2021

First they try to sell me on some 60000 mile service when I’m only at 49,000 miles. I declined and did oil change but yesterday I was driving on felt something running on the ground when I look underneath it More

by Ochilink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chantal Gutierrez, Nikole Lara, Ilisyah Hill, Jaqueline Knittel, Javon Hamilton, Gaslin Marte, Carolina Pantalion, Alyna Stewart
Report | Print
Jun 29, 2021 -

Hyundai of North Miami responded

Thank you Ochilink for providing this feedback about your recent Service Department appointment and for your comments that you felt like unnecessary services were being offered and you discovered during a subsequent trip that some equipment had not been placed back on your vehicle. Please accept our sincere apologies for the difficulties you describe in your review. I would like to communicate with you directly to understand more about your experience and ask that you contact me either through email or phone. I hope to hear from you soon. Tariq Siddiqui General Manager (877)223-8991 tsiddiqui@lehmanautoworld.com

June 28, 2021

I brought my car there for a free recall on the airbag and then I was given a call that I I needed to fix a number of items. I never authorized anyone to check anything! I find this to be a dishonest pra More

by ROBLES3424
Recommend Dealer
No
Employees Worked With
None of the above
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Jun 29, 2021 -

Hyundai of North Miami responded

Hello ROBLES3424 and thank you for bringing this matter to our attention. We strive to provide outstanding customer services to all our customers and I sincerely apologize if you felt that any service was performed without your express consent. We take great pride in our reputation for honesty and integrity. I would like to discuss your concerns with you personally if you are open to doing so. I can be reached either by phone or email and hope to hear from you soon. We value your feedback. Tariq Siddiqui General Manager (877) 223-8991 tsiddiqui@lehmanautoworld.com

June 28, 2021

I’m happy to choice this Dealer to my car. More

by Flaqui
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel. The old man , Daniel Moyal
Report | Print
Jun 29, 2021 -

Hyundai of North Miami responded

Thank you Flaqui for this 5-star review. It is good to learn that you are very happy with the services provided by our service department. We look forward to seeing you again in the future!

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