Back

Hyundai of North Miami

Miami Gardens, FL

4.5
2,725 Reviews

21400 NW 2nd Avenue

Miami Gardens, FL

33169

Directions

By Type

Showing 2,725 reviews

June 29, 2021

It took less than an hour and a half to have my car serviced. The waiting area is great with free coffee and goodies. Their customer service is excellent. I won’t take my car to be serviced anywhere More

by MALEXCARDENAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helio Gusmao
Jul 01, 2021 -

Hyundai of North Miami responded

Thank you MALEXCARDENAS for this 5-star review of the excellent service you experienced during your recent service appointment. We appreciate your recommendation and feedback that the service was timely and the waiting area is great. We look forward to seeing you next time!

June 29, 2021

I was very pleased with the service that I received. The service rep was very friendly and helpful. The wait time was not very lon More

by VIROB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chantal Gutierrez, Nikole Lara, Ilisyah Hill, Jaqueline Knittel, Javon Hamilton, Gaslin Marte, Carolina Pantalion, Alyna Stewart
Jul 01, 2021 -

Hyundai of North Miami responded

Thank you VIROB for letting us know that you were very pleased with the service you received during your recent appointment, the service rep was very friendly and helpful and the wait was not long. Your comments and recommendation are very important to us!

June 29, 2021

There was an extensive list of issues with my lease. Sort of was resolved but such a hassle would definitely go somewhere else next time. More

by gcorona
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
ileana , Armando Lorenzo
Jul 01, 2021 -

Hyundai of North Miami responded

Thank you gcorona for providing this review of your recent visit to our dealership regarding an extensive list of issues with your lease. We strive to provide outstanding services to all our customers and are sorry to learn that your experience was not excellent. As the General Manager, I am always interested in helping to resolve customer concerns in the most effective and efficient way possible. I would like to communicate with you directly, either by phone or email, to learn more about the details of the issues with your lease so I can have a clear understanding of what caused these issues. I look forward to hearing from you soon so we can work together to promptly resolve your concerns, earn your trust and maintain your future business. Tariq Siddiqui General Manager (877) 223-8991 tsiddiqui@lehmanautoworld.com

June 29, 2021

Trustworthy Satisfied Happy Loved Worthy Content Friendly Helpful Thankful Delighted More

by Laquitasmith1988
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helio Gusmao, Helio Gusmao, Javon Hamilton, Andres Roca, Gregory Mostsinsker, Jose Falero, Robert Ruiz, Wesley Russell, Luis Rodriguez, Davian Bell
Jul 01, 2021 -

Hyundai of North Miami responded

Thank you Laquitasmith1988 for letting us know about your positive experience with our dealership! We look forward to seeing you next time!

June 29, 2021

Great friendly people. Work fast and get what you need completed. More

by STEVELERN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helio Gusmao
Jul 01, 2021 -

Hyundai of North Miami responded

Thanks STEVELERN for this review about the "great friendly people" who work fast and get the services you need completed. We appreciate your recommendation and your business!

June 29, 2021

Great dealer specially their servise advisor Orlando from the Subaru Service team, they should have more people like him in the dealership. More

by BEC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando from the service department.
Jul 01, 2021 -

Hyundai of North Miami responded

Thanks, BEC for this 5-star review of your recent experience with Orlando, from our Subaru Service team. Your comments and feedback are very important to us. We appreciate your recommendation and your business!

June 29, 2021

Orlando Castellon always makes sure that I get the best service. I have been going to Orlando for the last five years I will not go anywhere else. More

by Celia Amores
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Castellon
Jul 01, 2021 -

Hyundai of North Miami responded

Thank you Celia Amores for letting us know that Orlando Castellon always makes sure that you get the very best service. We appreciate your loyalty and look forward to seeing you again!

June 29, 2021

Excellent service courteous and efficient. The vehicle was repaired and ready for me to pick up In a very reasonable time. Very pleased with the service. More

by stevetexon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Mancina
Jul 01, 2021 -

Hyundai of North Miami responded

Thank you stevetexon for this feedback about the excellent, courteous, and efficient service you received during your recent Service Department appointment. We are glad to know that you were "very pleased" with the service.

June 29, 2021

My intake was done immediately upon my arrival. My representative was friendly, knowledgeable, conscientious and professional. He kept me up to date and my service, explained other services that need More

by DCP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santiago Roldan
Jul 01, 2021 -

Hyundai of North Miami responded

Thank you DCP for this 5-star review of your recent visit to our Service Department when intake was done immediately upon your arrival, your representative was knowledgeable, conscientious, and professional and kept you informed about the progress of services being performed on your vehicle. We look forward to your next visit!

June 29, 2021

I have lost all faith in your dealership and in your mechanics. It took 3 attempts to get my car right. You should be ashamed to deliver a car in the condition that you did, not once, but twice! When a More

by AWORKINGMOMMY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Chris, gabriel
Jul 01, 2021 -

Hyundai of North Miami responded

Hello AWORKINGMOMMY and thank you for providing this feedback about your recent experiences with our dealership. I apologize for your frustration and any inconvenience caused by these events. The situation you've described is not typical, and your feedback has been taken into serious consideration. Your business is very important to us and we'd like to regain your trust. If you are open to discussing this matter in further detail, please contact me at your earliest convenience so we can work towards a resolution. Thank you for alerting me to this issue and I look forward to hearing from you soon. Tariq Siddiqui General Manager (877) 223-8991 tsiddiqui@lehmanautoworld.com

...
206
...