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Hyundai of North Miami

Miami Gardens, FL

4.5
2,725 Reviews

21400 NW 2nd Avenue

Miami Gardens, FL

33169

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Showing 2,725 reviews

July 05, 2021

I have been a customer for about 4 years and have had the pleasure of dealing with Orlando. He has been very good to me and has helped with every issue I have had. I will always ask for him should I have any More

by RBAETZEL2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando
July 04, 2021

The only contact I have is with the telephone operator who was very slow ad delayed us up to 15 minutes to answer. the service rep.(Ariel) who was very good and professional, but restricted to obtain fast More

by YRMAY1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Read our previous comment, Javon Hamilton
July 03, 2021

Frances took good care of my needs and helped me to accomplish my wish and attend my need. She kne well the vehicle I was interested in and explained me every detail. Very pleased with her attention an More

by oswaldloewy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandra Auad, Frances Cadet, Aramis Serrano
Jul 04, 2021 -

Hyundai of North Miami responded

Thank you oswaldloewy for this 5-star review and for letting us know that Frances took good care of your needs, was attentive and professional in her efforts to help you find the perfect vehicle. We appreciate your recommendation and your business!

July 03, 2021

Staff and managers are very helpful with ant services the clients might need. Very friendly and welcoming environment once you walk into the building. Would definitely recommend this dealership. More

by Rogers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marta Villaces , Mike Andreu
Jul 04, 2021 -

Hyundai of North Miami responded

Thank you for this 5-star review of your recent visit to our Sales Department and for letting us know that the staff and managers were very helpful, friendly and welcoming. Your recommendation and your business are greatly appreciated!

July 02, 2021

The sales people are your dealership. I would recommend your dealership to all my family n friends. Leased two cars so Far from Lehman n I just love the service n my sales people, Greg n Francis. What a t More

by rjangie
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frances Cadet, Gregory Major
Jul 04, 2021 -

Hyundai of North Miami responded

Thank you rjangie for this 5-star review of your recent visit to our dealership and for letting usk now that Greg and Francis are a great team! Congratulations on your new 2022 Tucson! We hope to see you again soon!

July 01, 2021

I have been a customer for years. The staff is very accommodating. They also offer overnight drop off which is a plus! More

by PR1834LIFE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cristobal Vidal
Jul 01, 2021 -

Hyundai of North Miami responded

Thank you PR1834LIFE for taking the time to provide this review and for letting us know that you have been our customer for years. We strive to provide the very best services to all our customers. Your recommendation and your business are appreciated!

June 30, 2021

Excellent customer care. Jerry is so amazing, he got me leave with a new car while i went there just for a regular service. Thanks for all Jerry. More

by Nica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Joseph
Jul 01, 2021 -

Hyundai of North Miami responded

Thanks, Nica for this review of the excellent customer care Jerry provided during your recent visit. We appreciate your feedback, your recommendation, and your business!

June 30, 2021

The management staff is very attentive. However, I feel that issues should not have to become problematic or be escalated to the point that they need management attention to be resolved. More

by NAKESIAHUNTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Santiago
Jul 01, 2021 -

Hyundai of North Miami responded

Thank you NAKESIAHUNTER for providing this feedback about your recent visit to our dealership. We strive to provide the best possible experiences for all our customers with every visit and are very sorry to learn that, based upon your review, we were apparently unable to meet your expectations during your visit. As the General Manager, I want our customers to be happy with the services they receive and am interested in helping to resolve their concerns. I would like the opportunity to communicate with you directly, either by phone or email, and ask that you contact me at your earliest convenience so I can learn the details of your visit that became problematic or required escalation. Please let me hear from you soon. Tariq Siddiqui General Manager (877) 223-8991 tsiddiqui@lehmanautoworld.com

June 30, 2021

Best service I’ve had at a dealership yet. They really care about the customers! More

by VALERIEP.014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario
Jul 01, 2021 -

Hyundai of North Miami responded

Hello VALERIEP.014. We thank you for letting us know that you received the "best service" you've had at a dealership during your recent Service Department appointment. You are correct - we really care about our customers! Your recommendation and your business are appreciated!

June 29, 2021

I didn’t feel like my car got service at all that very disappointed More

by mackm13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
junior
Jun 29, 2021 -

Hyundai of North Miami responded

Hello mackm13 and thank you for sharing your concerns about your recent visit to our Service Department. We take customer feedback seriously and would like to know more about the specifics and details of your visit that caused your disappointment. Please contact me at your earliest convenience so we can speak directly about your experience. I can be reached either by phone or email and look forward to hearing from you. Tariq Siddiqui General Manager (877) 223-8991 tsiddiqui@lehmanautoworld.com

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