
Hyundai of North Miami
Miami Gardens, FL
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I visited 6 dealer locations to lease my Elantra. Maria Valencia Ossa rose above the rest of the locations because she acknowledged what I considered important in a car, was very knowledgeable introd Maria Valencia Ossa rose above the rest of the locations because she acknowledged what I considered important in a car, was very knowledgeable introducing me to the Elantra's features, and patient with my decision-making process, ensuring I drove off the lot with a new car. This is my first lease, and Maria demonstrated that is it not as complicated as the other dealer locations made it out to be. She will be the first person I reach out to when it is time for me to lease a new vehicle. Rene Valero in the finance department was also accommodating with my decision-making process. He gave me as much time as possible to fully read the contract before signing and answered all of my questions. More
I had the absolute pleasure of working with Cristobal for my recent car service, and I couldn’t be more impressed! From start to finish, his professionalism and attention to detail were outstanding. He w for my recent car service, and I couldn’t be more impressed! From start to finish, his professionalism and attention to detail were outstanding. He went above and beyond to make the entire process seamless, ensuring every question I had was answered and all my needs were met. Cristobal’s knowledge, friendly demeanor, and genuine care for customer satisfaction made a world of difference. It’s rare to come across someone so dedicated and efficient. I highly recommend his services to anyone looking for top-notch care! Thank you, Cristobal, for setting the standard so high—I’ll definitely be returning! More
As my wife and I we were walking towards the dealership building on a rainy day, we were approached by Jonathan Nassar. He asked if he could help us and guide us through the car buying process. We accepte building on a rainy day, we were approached by Jonathan Nassar. He asked if he could help us and guide us through the car buying process. We accepted. I'm glad we did. His kind, professional, and courteous manner convinced us into purchasing a new car. I wasn't looking for a Hyundai, but I purchased one that day thanks to Mr. Nassar. We Love our Hyundai and would definitely recommend his services at this dealership. Its great to see an employee like Jonathan Nassar, who knows and likes what he does. It made a difference for us when buying our car. Jonathan is definitely an asset to this company. More
Alexei was a great person who help us to get the best deal! I would recommend him 100% this place and if you can go with Alexei he would help you to find the best car/SUV for you and your family. deal! I would recommend him 100% this place and if you can go with Alexei he would help you to find the best car/SUV for you and your family. More
I brought my car in November for repair and had to pick it up in March because they claim i had poor maintenance on a car that I never missed a maintenance schedule but they claim in 2014 I had the oil ch it up in March because they claim i had poor maintenance on a car that I never missed a maintenance schedule but they claim in 2014 I had the oil changed a thousand miles pass the recommend time allowed however I keep the maintenance up because it was free they tried to charge me storage fee I took it back because the extended warranty company said it was Hyundai responsibility because of the recall. i never heard from anyone from service despite my many attempts. Then I received a call saying the placed a lien on my car and acquired my title without my knowledge and was trying to sell my car, then told me to get my car back I would have to pay $3500. Julianne was my service representative I had to get an attorney because of what Julianne was allowed to with the guidance from his boss and that was to illegally abtain my car More
I had a appointment with the dealership and when I arrived i had to wait around 20 minutes before they came to my car to acknowledge me,that should not happen arrived i had to wait around 20 minutes before they came to my car to acknowledge me,that should not happen More
Easy going sales team, not pushy and helpful to try to offer you a fair deal. The Salesperson Maria was great since the beginning, very attentive even through SMS before a visit in person. She was able to offer you a fair deal. The Salesperson Maria was great since the beginning, very attentive even through SMS before a visit in person. She was able to work on a deal with management and present it by SMS which was the same way I closed the deal. Once agreed, she sent all electronic paperwork which was easy to be completed and everything was almost 100% ready the next day when I went to pickup the car! More