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Hyundai of North Miami

Miami Gardens, FL

4.4
2,615 Reviews

21400 NW 2nd Avenue

Miami Gardens, FL

33169

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Showing 2,615 reviews

June 15, 2024

I’ve been a Hyundai owner for many years but it was my first time bringing my car for service at Hyundai of North Miami which I gotta say that the experience went better than expected. I was Ubered to my More

by nsalazar1025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
Jun 17, 2024 -

Hyundai of North Miami responded

Thank you for sharing your experience! We're glad to hear that Hyundai of North Miami exceeded your expectations and provided excellent service, including the loaner car. We look forward to the opportunity to earn that fifth star in the future! Until then, safe travels!

June 14, 2024

The service is terrible. I don't recommend it. When you call they don't answer More

by toyolexus1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victor lara y Julian nuñez
Jun 17, 2024 -

Hyundai of North Miami responded

Thank you for bringing this to our attention. We regret to hear about your experience with our service. Ensuring a seamless experience for our customers is a top priority for us, and we appreciate your feedback. Please contact me directly at henrycabrales@lithia.com, and I will gladly assist you promptly. Your satisfaction is important to us, and we look forward to resolving this issue for you. Thank you, Henry Cabrales Service Manager

June 13, 2024

Excellent atmosphere, everyone is very cordial and pleasant. The service outstanding and on time. Thanks More

by Jesus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge, Andrew Ellis
Jun 13, 2024 -

Hyundai of North Miami responded

We're happy to hear you enjoyed the atmosphere and service at Hyundai of North Miami. Thank you for sharing your experience, and we look forward to providing you with five-star service in the future! Drive safe, Jesus!

June 09, 2024

Very freindly and very professional my salesman was awesome he really listened to what i wanted More

by CLAUDIOF1970
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bret Macy
Jun 10, 2024 -

Hyundai of North Miami responded

Thank you for taking the time to leave us a positive review, Claudio! We really appreciate your feedback and love hearing that our team at Hyundai of North Miami provided you with great customer service. If you need anything in the future, please don't hesitate to reach out. We would be happy to provide you with five-star service again!

May 31, 2024

Great service at hyundai of north miami treat me like family in a short time More

by PamS.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregory Major
Jun 04, 2024 -

Hyundai of North Miami responded

Thank you for your positive review and kind words, Pam. We love making our customers feel like family. You are warmly invited to revisit Hyundai of North Miami for any future assistance you may need. Drive safe!

May 18, 2024

Terrible service. Everybody standing around speaking Spanish. Change of ownership is obvious. While waiting in line a sales person was trying get me to sell my car . M More

by Jimmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew Ellis
May 20, 2024 -

Hyundai of North Miami responded

Jimmy, I'm disappointed to read about your recent experience. We aim to provide top-notch service, and it seems we've missed the mark here. We understand how important clear communication is and regret hearing that you felt uncomfortable during your visit. Let's discuss this further so we can find a resolution that works for you. Please reach out when convenient. I will respond at the earliest opportunity. Thank you, Henry Cabrales Service Manager henrycabrales@lithia.com

May 16, 2024

It use to be very good hope it stays the same because i don't understand it now More

by MARIE.POTEAU
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Davian Bell
May 20, 2024 -

Hyundai of North Miami responded

Hi Marie, Thank you for your five-star rating. We appreciate you choosing Hyundai of North Miami and entrusting us to help you with your automotive needs. If there's anything specific you'd like to address or have any concerns, please feel free to reach me directly. Our team looks forward to serving you again in the future! Thank you, Bret Macy Platform Manager bmacy@audicoralsprings.com

May 12, 2024

Si estuvo muy bueno ayudándome a tener un carro lo recomiendo mucho en el futuro More

by PENAHERRERAC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yanire Castro
May 13, 2024 -

Hyundai of North Miami responded

¡Gracias por sus comentarios positivos! Nos alegra saber que el miembro de nuestro equipo pudo ayudarlo a obtener un automóvil. Su recomendación es realmente valorada y estamos aquí para brindarle un servicio excepcional siempre que nos necesite. ¡Gracias por elegir Hyundai of North Miami y disfrute de su nuevo viaje!

May 11, 2024

Me encantó el trato q me dieron. Desde la financistas Meshy Bitton, q nos ayudó muchísimo de principio a fin, nos explicó todo con calma y para q entendiéramos bien. También súper co More

by YANETL35
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meshy Bitton -Finance and Yanire-Sales
May 13, 2024 -

Hyundai of North Miami responded

¡Muchas gracias por tu maravillosa reseña! Nos alegra saber que Meshy Bitton le brindó una asistencia excepcional de principio a fin, asegurándose de que todo se explicara con claridad y calma. Si alguna vez necesita algo más o tiene alguna pregunta, no dude en comunicarse con nosotros en Hyundai of North Miami. ¡Esperamos poder servirle de nuevo en el futuro!

May 11, 2024

Great and simple process. Chevoy Taylor was amazing. Will recommend to my close friends and family. More

by DJVALLADARES27
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chevoy Taylor
May 13, 2024 -

Hyundai of North Miami responded

Thank you for your positive review! It's great to know that Chevoy made your experience great and simple. Your recommendation is truly appreciated, and we're honored to have earned your trust. If your close friends or family have any automotive needs, we'd be happy to assist them too. Thank you again for choosing Hyundai of North Miami, and we look forward to serving you all in the future!

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