Hyundai of New Bern

Disappointment! As a first time buyer I wanted a car that would not cause me problems right away. I went to Hyundai with hopes of finding a good car but on the contra As a first time buyer I wanted a car that would not cause me problems right away. I went to Hyundai with hopes of finding a good car but on the contrary my purchase was the worst decision I have ever made and I know that I will not recommend this dealership to my friends or family. I didn't have my car for a month and it caused me problems right away. I went back three times to get it fixed. The third time I took the car I spoke to the manager and he told me they would fix it. They kept the car for a week and when I picked up the car, not long after that same day, the car engine light came back up. I called the manager and told him and all he said to me was that they had invested enough money on my car. Now I have to pay exactly $1,350.00 on getting the problem fixed, a problem that the car had when I purchased it and that they knew about but was not informed to me before purchasing. I clearly remember the day we tested the car, the check engine light was on and we told the sales person that we would purchase the car if the problem that was causing the check engine light to pop up was fixed. They made my first buy experience the worst purchase and I will not go back to them. More

New Car Will do business again. Excellent all around. I was treated in a professional manner. All staff was very knowledgeable of products and services. All q Will do business again. Excellent all around. I was treated in a professional manner. All staff was very knowledgeable of products and services. All questions about the vehicular purchased and financing options were answered without fluff and the employees met my expectations of what a car buying experience should be like. More

Hyundai Always friendly and very professional people working there. Would send friends there and highly recommend Jimmie as the salesperson to deal with. Ser Always friendly and very professional people working there. Would send friends there and highly recommend Jimmie as the salesperson to deal with. Service department is always willing to work with you. More

My Tucson Purchase This was a great decision! I love my Tucson which is quite perfect for me!! Great Deslership exceeded my expectations and gave 100%. I like them all! This was a great decision! I love my Tucson which is quite perfect for me!! Great Deslership exceeded my expectations and gave 100%. I like them all! More

An Experience in Quality and Professionalism We were not expected to be treated so well and were helped every step along the way. WE have already recommended you to our family and friends! We were not expected to be treated so well and were helped every step along the way. WE have already recommended you to our family and friends! More

Great customer service! Paul and Annika were very patient with me and expained all features of yhe car and finance options as this was my first car purchase! Paul and Annika were very patient with me and expained all features of yhe car and finance options as this was my first car purchase! More

Great place to buy a car We, wife and I, have purchased multiple vehicles from this dealership. Excellent, personalized service. Strongly recommend them to anyone, experienced We, wife and I, have purchased multiple vehicles from this dealership. Excellent, personalized service. Strongly recommend them to anyone, experienced or inexperienced, needing a quality vehicle, a quality personalized buying experience, all in all a good life experience. More

AMAZING SALES TEAM Amazing sales team. Patient and not pushy. Made sure I got a car that suited my needs and not extra stuff I didn't need or want! Definitely a returnin Amazing sales team. Patient and not pushy. Made sure I got a car that suited my needs and not extra stuff I didn't need or want! Definitely a returning customer and will tell everyone to buy new cars from here. More

Fantastic Experience Wonderful dealership and excellent service given by Mr Jimmie McCloud. He took the time to make sure everything and our requests were met. Even checke Wonderful dealership and excellent service given by Mr Jimmie McCloud. He took the time to make sure everything and our requests were met. Even checked on us post purchase. More

Elantra The staff was very proffesional and walked me through what i needed to know and made me feel comfortable making my purchase. I felt very informed whic The staff was very proffesional and walked me through what i needed to know and made me feel comfortable making my purchase. I felt very informed which made it easy to get my 2018 Elantra! More