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Hyundai of Las Vegas
Las Vegas, NV
1,064 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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September 19, 2012
The sales representative was professional and courteous. My bad experiene was with the Sales Manager and the finance representative. I came in on a Saturday,Sept 1,2012 to purchase this vehicle after haggl My bad experiene was with the Sales Manager and the finance representative. I came in on a Saturday,Sept 1,2012 to purchase this vehicle after haggling for two days on a price. We came to an agreement. They said the reason they were giving me this price was due to a good sales month so they didn't mind taking a loss. It looked good for them to have the extra sale. When I arrived on Saturday. I decided to finance some of the vehicle to recieve the $1,000.oo off. I planned on financing $5,000.oo. The rest was going to be paid in cash. I recently had a bankruptcy. About two years ago. My credit was not perfect so the financing could not go through until the next morning. When I returned on Sunday, Sept 2, 2012. They told me the sale was over and I could not get the $1000.00 off the vehicle. I knew they were not being honest. The reason I believe they raised the price $1000.oo was due to the loss in this sale for going through for the month of Sept. rather than the month of Aug. The finance officer Arin was so rude to me. I could tell the sales manager was embarassed. He could not even look me in the eyes. I walked out. I told them even if they gave me the $1,000.oo back. I would NEVER deal with them again. They are dishonest. How do you conduct business like that? I am a business owner. I would NEVER, EVER renege on a deal. Your word is very important. I left the dealership in tears... I checked into another dealership and found out they owned that one too. Then a friend referred me to Henderson Hyundai. I live in Las Vegas. i'm so happy I went there. They were honest and upfront. i NEVER thought I would purchase a Hyundai. I have owned SUV's. I was that impressed with the vehicle. You almost lost a customer due to their unprofessional conduct and rudeness.My name is Linda L Goodin. My #is 702-755-9368. I don't care if you tell them this review was written by me. They need to know NOT TO TREAT CUSTOMERS LIKE THAT!!!!!!!!!!! More
by jaes1018
Employees Worked With
Sales manager
August 18, 2012
My boyfriend and I were in the market to shop for a car and we happened to stop at planet Hyundai. After a horrible experience the past week with car shopping we had a difficult time trusting people and fi and we happened to stop at planet Hyundai. After a horrible experience the past week with car shopping we had a difficult time trusting people and finding the perfect car My boyfriend and I are happy to say Anthony and Terry did a wonderful job helping us the best they could and making sure the transaction went smoothly. I couldn't be happier with the car and the people that helped us. More
by adc91
August 04, 2012
My wife and I went to Planet Hyundai just to do some comparison shopping. We were in the process of moving from L.A. to Las Vegas and wanted to buy a new car. Bernie was extremely helpful, showing us va comparison shopping. We were in the process of moving from L.A. to Las Vegas and wanted to buy a new car. Bernie was extremely helpful, showing us various models, including the Limited model we eventually purchased. Because we were not relocating immediately, we couldn't take possession of the car. Bernie arranged for Planet Hyundai to keep the car covered on their lot for a month, as I requested. when I picked it up, it had been detailed at no charge to me. As far as financing, it was a snap, in spite of the fact that we had no permanent Las Vegas address at the time of purchase. Samantha was very helpful, explaining fully all the small print involved in the purchase. So far we are very happy with our purchase, and will definitely consider Hyundai the next time we want to buy a car. More
by Michael Steinberg
Employees Worked With
Bernie Youngman, Samantha Chimeri
July 25, 2012
I love the Hyundai cars they are reliable and dependable cars the only car I would buy.Joshua Fisher was very understanding, patient and has a compassinate quality that tells you he is understanding of your cars the only car I would buy.Joshua Fisher was very understanding, patient and has a compassinate quality that tells you he is understanding of your situation and is willing to help any way he can, very respectful. Joshua sold me a 2012 Tuscan, went above and beyond customer service, explained every thing throughly and even programmed my blue tooth to the car. Was respectful to my family who was with me and included my grandson in cleaning out the old car and preparing the new car, I did not have to do anything but drive my new car home, Joshua(Nemo)Fisher was great and I'm happy he was my sales person on my new car. Joshua was there to help me turn a negative situation into a positive and I thank him for being there. Joshua is not your typical sales person he goes above and beyond great customer service, a pleasure to to business with. Thank You Bea More
by ischibon
Employees Worked With
Joshua Fisher, Stacy Datlof
July 20, 2012
This is my third purchase at Planet Hyundai from Anthony Fisher in the last "10" years. On a scale of 1 to 10 and "10" being highest Anthony has been a "25+" and rising! Mr. Fisher is always professional, Fisher in the last "10" years. On a scale of 1 to 10 and "10" being highest Anthony has been a "25+" and rising! Mr. Fisher is always professional, sincere and willing to go 1000 miles to make me happy. My family and I will be back in December to purchase another Hyundai for our son who is in college and getting his first "new" car. More
by ninasgriffin
Employees Worked With
Anthony Fisher
July 04, 2012
I am very happy with the service that I was provided by all of the Hyundai employees, especially Ryan who was very kind and patient to let me test drive 3 cars and answer all of my questions without rushin all of the Hyundai employees, especially Ryan who was very kind and patient to let me test drive 3 cars and answer all of my questions without rushing me. I would highly recommend Planet Hyundai to all of my friends. I just love my new car!! More
by lisacharley
Employees Worked With
Ryan Tamburro
July 03, 2012
Planet Hyundai and their sly sales team sold me an Elantra in October of 2006. It was the 2007 model, and they talked it up since it had just came out that day. After hours of negotiated with pushy sa Elantra in October of 2006. It was the 2007 model, and they talked it up since it had just came out that day. After hours of negotiated with pushy salesman, and actually having a manager leave the table after taking time to go through sales papers, I finally took the leap. I wish I had reviewed my decisions a bit more, as I definitely regret it now. Over the past few years, I have had incredible frustration with their service, especially since when I purchased my car I accepted the fee for an extended warranty. Just today when needing a repair to my sun visor (the visor hinge has broke, leaving the visor hanging in my face as I drive), I was told my extended warranty will no longer be offered due to the fact that there is a new owner & management. I was also told that the price for fixing this hinge would be a little over $160. This is ridiculous. I leave my comments with hopes of change, or a warning to others who might possible be looking at Hyundai for their next car. One might save a bit of cash when purchasing the Hyundai initially, but with the cheap parts thrown into it, it's hard to justify that price with such steep repair prices. I would like Planet Hyundai to honor the extended warranty I originally purchased (no longer in their system) and get the few minor repairs to my car made without having to pay such outrageous fees. I bought my car brand new direct from Planet Hyundai, as a college student, by myself, no co signer, my first car on my own, my first loan ever taken out. Planet Hyundai - please redeem yourself and give me the confidence I once had in you. Who knows, maybe it would be the different between me buying another Hyundai or not... More
by movich
Employees Worked With
Abram in service center
June 28, 2012
we had visited another hyundai dealer in nevada and all they wanted us to do was walk out with a car. when we went to the west sahara location everyone was very helpful. there was no pressure. we went back they wanted us to do was walk out with a car. when we went to the west sahara location everyone was very helpful. there was no pressure. we went back and test drove the car. we still did not buy. we told him what we were looking for and to call us when they got the car in. he did but we were unable to go at that time. no problem. he called us again when the car we wanted came in. arin was very professional with the paperwork. efrain explained everything we needed to know about the car. this was the first time that buying a car was not painful. in the past with other car dealerships everyone pressured you into buying that day without explaining the car. the service man was also very nice and friendly. More
by lee arnstein
Employees Worked With
Efrain Marenco
June 27, 2012
Ryan Tamburro our Salesman, Harry Feldman and Samantha Chimeri were the friendliest, most respectful, helpful and knowledgable individuals I have ever dealt with when purchasing a car. I highly recommend Chimeri were the friendliest, most respectful, helpful and knowledgable individuals I have ever dealt with when purchasing a car. I highly recommend this dealership! More
by joedangelo70
Employees Worked With
Ryan Tamburro and Samantha Chimeri
June 07, 2012
The people at Planet Hyundai are great. I found the dealer and car I wanted on-line but live in a different state. They were willing to negotiate the price and made it worth my time to fly out to make dealer and car I wanted on-line but live in a different state. They were willing to negotiate the price and made it worth my time to fly out to make the purchase. Their service is 5 star. Jeff Martin picked me up at the airport and drove me to the lot and had everything ready as I had asked. The car was everything they said it was and in perfect condition. After an inspection and test drive, Jeff handed me off to Arin Coleman in the F&I office where the service continued to be stellar. Arin knew I was in a hurry (I planned on driving the car back to my home state in order to give the car to my wife at the surprise birthday party I had planned. The car was to be the real surprise) and explained every paper I needed to sign quickly and efficiently. I would definitely buy from them again and hopefully have more time to spend in Las Vegas when I do. More
by dcsmiller
