Hyundai of Las Vegas
Las Vegas, NV
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Owen was very friendly and helpful. He knew we wanted a good deal and tried his best to work within our expectations. After the sale, he remained helpful and attentive to any questions or issues we had ab good deal and tried his best to work within our expectations. After the sale, he remained helpful and attentive to any questions or issues we had about our new purchase. Employees like Owen will keep Planet Hyunai in business for years to come. More
I came into planet Hyundai with a plan and a price and Bob hit a homerun. His customer service was outstanding and he was able to get me in and out of without any hassle. He made sure my new car was cle Bob hit a homerun. His customer service was outstanding and he was able to get me in and out of without any hassle. He made sure my new car was clean and he showed me how to work every function and button in the car. I was extremely happy with my visit and I would recommend Bob Stewart. More
My husband and I went to Planet Hyundai to pick up a hubcab for our 2011 Sonata that we absolutely love!!! While at the dealership we looked around the lot at the new cars etc with no intention of buyi hubcab for our 2011 Sonata that we absolutely love!!! While at the dealership we looked around the lot at the new cars etc with no intention of buying another car. I have to say that the staff at PH are very nice, very informative and seem to be a real team. NO PRESSURE, that was extremely important to us. After looking around we were told about a trade in from the night before. It was a used 2009 Sonata, perfect condition, very low miles, even the color was right. After being offered an extremely fair deal we left the dealership with our new car. We HIGHLY recommend Planet Hyundai for their EXCEPTIONAL customer service. Something rarely found these days. Especially on a car lot! More
I was looking buy a Genesis Coupe 2012 and sent in a internet request for one I saw on line. I was contact by the internet salesman Anthony Fisher - he told me yes they have that car - yes the deal is a internet request for one I saw on line. I was contact by the internet salesman Anthony Fisher - he told me yes they have that car - yes the deal is as stated. Then Anthony made a point to tell me 3 times he was driving my car and it was great. That he saw a 9 year veteran and check out his reputation. I informed him I couldn't get to the dealership till Saturday - he assured me "no problem" he would call if there was a potential sale. I walk in at the appointment time and Anthony says "boy your going to kill me" - we sold that car last night at 10:30pm. So I say the least I was a little upset after all the assurances, reputation and bull from Anthony - who preceded to say - hey we will find you a car. This is the kind of thing that makes car dealers get the reputations that they do. SO since Anthony was really to busy to deal with me doing other deals - he passed me off to Bob Stewart - they best thing that he could have done. I have read other praise on here about Bob Stewart and just want to add my opinion. He is the best - now he is the kind of car salesman you dream of meeting. Honest, had intergrity, no bull, straight shooting guy that looks you in the eye. He saved this deal no question - if left in Anthony's hands I would have left and gone to another Hyundai dealer - he came up with the lamest techniques i ever heard - "lets be part of the team" - so do you want to make me look like a hero - pay a higher cost to make me look good - just BULLSHIT. SO again - deal with Bob Stewart - you will get just a good straight deal !! More
Last week I went into planet hyundai to buy a new car. I worked with Bob Stewart from the internet department. The process of buying a car always gets me nervous because I am a girl and I know there are so worked with Bob Stewart from the internet department. The process of buying a car always gets me nervous because I am a girl and I know there are so many salesman that may try to pressure me, and lie to me just to make a sale. But all my bad feelings about buying a car changed when I met Bob stewart. He was such a genuine, honest, no bullshit type of guy. Right away I felt comfortable with him and knew he was looking out for my best interest. He spent time with me showing me the different types of cars, came with me to test drive a few and answered all my questions. And in the time I spent with him he never once made me feel pressured to buy anything. I fell in love with the new 2012 elantra and Bob worked hard to get me a great price on it. I couldnt believe how low he got my payments. While at this dealership everyone who worked there was so nice to me. Bobs partner Anthony fisher in the internet department was another person who stood out to me in great ways. He had such a positive personality and also made me feel very comfortable. Overall my experience at planet hyundai was so great that I know I will continue going there to buy all my cars in the future. Thank you to Bob Stewart for changing the way I feel about the process of buying a car. I will continue to tell everyone I know to go see Bob Stewart when they are looking for a car. More
When I first walked into Hyundai I was dead set on buying a Sonata GLS with navigation. Owen H was my sales rep and at first I thought he was a genuine and nice guy.... boy was I wrong. He, just like most de a Sonata GLS with navigation. Owen H was my sales rep and at first I thought he was a genuine and nice guy.... boy was I wrong. He, just like most dealers said what he thought I wanted to hear just to make the deal. He didn't listen to any of the features I wanted to have in the car, and then told me if I wanted to have a car with the particular features, service would put it in for me but I would have to pay the labor cost!!!! Last time I checked if a car comes from the manufacturer you don't have to pay labor for every single component. Basically Owen didn't do his job and I had to pay for it. He kept making "mistakes" about the financing that I would get, and couldn't care less about my situation. I was offered a 7.99% interest rate and the morons in the finance department couldn't care less to get me a lower rate. The day that I was supposed to get the car (we had agreed on 368/mo at 6.99) Wonderboy called me (Owen) and told me the GM of the dealership was turning in his Sonata Limited with 3500 miles on it and that they would basically treat it as a new car, with a new warranty and get it to me for about the same price is the GLS with navi. I said GREAT!!!!! As soon as I arrived at the dealership, the price went from 368 to 430 per month... Seems to me that is not the same price we agreed on. They never got my color I requested in, they lied to me 3 times about when the cars would be in. It was just a nightmare!!! If it wasn't for Planet Centennial, I would never deal with the Planet family again. Amazing how even before Centennial pulled my credit they offered me 4.9%.... interesting 1 month later: Although the experience at PH Sahara was not the best experience, i did write a letter to Jason Tamburro the owner of Planet Hyundai and he toook care of all the bad experiences i had. He was very helpful and i think everyone should deal with him. I changed all my ratings to 5 stars because of him. Thanks Jason!!! More
Planet Hundai is great dealership, Changed of Ownership not too long ago, Had exceptional service for each time I visted the Auto Dealership, brought several new Hyundais from this Auto Dealership, every t not too long ago, Had exceptional service for each time I visted the Auto Dealership, brought several new Hyundais from this Auto Dealership, every transactions I was provided with great, and exceptional service by the Finance Department: Mr. Hans Yu, the great Service Department Mr. Chance, and Sales Department: Mr. Izzy. I rate this Planet Hyundai Auto Dearler the best in Las Vegas Valley, I strongly recommed this dealer to anyone shopping for new vehicles. More
Both Jeffery and Todd were very knowledgeable about the vehicle I was considering buying and answered all my questions to my satisfaction. They were also friendly and made this a very pleasant experience. vehicle I was considering buying and answered all my questions to my satisfaction. They were also friendly and made this a very pleasant experience. The same was true of the financial person that took us through the paperwork. I don't recall his name however. All in all is was a great experience. More
Worst car buying experience yet. Was lied to about the means in which I would qualify for financing. Was lied to about the lack of a reputable tint installer, so that I would be less likely to ask for ti means in which I would qualify for financing. Was lied to about the lack of a reputable tint installer, so that I would be less likely to ask for tint to be included in the deal. Was lied to about having a second key for the vehicle I bought. Was told someone would get back to me about the key. When I enquired about the key days later after no call, I was told my saleman had been fired. The person I talked to said they would look into getting another key made for me but after a week now I haven't heard back from him even after having left multiple messages for him to return my call. After getting the vehicle home and reviewing the paper work more carefully, saw a difference in the odometer reading from the car fax report to the odometer reading in all the sales docs. Everything about this deal has been shady. I only hope this car is worth it. So far I am pleased with it. More
My entire experience from initial greeting to financial paperwork went very well and without a hitch. The team I worked with were Anthony Bonnet, Sales/Jesse Leon, Sls Mgr, and Stacy Datlof in financing. paperwork went very well and without a hitch. The team I worked with were Anthony Bonnet, Sales/Jesse Leon, Sls Mgr, and Stacy Datlof in financing. They treated me with respect, I never felt pressured, Anthony was able to get a very fair trade on my 1992 Olds, and Stacy in financing went to bat for me and even though I only had a fair credit rating, she saw further and was able to save me quite a bit. Their core values which I understand Jason Tamburo enforces, meant that there was no high pressure tactics and I was extended professional courtesies all through the process. I would definitely recommend Planet Hyundai to anyone needing a vehicle and would especially recommend the team of Anthony, Jesse & Stacy specifically. Thank you very much. More







