Hyundai of Las Vegas

Scotti Jo, my service provider is phenomenal! She always provides excellent customer service with care and concern! She always provides excellent customer service with care and concern! More

Always a pleasure experience when I go there. Abram is a pleasure to work with as well. Abram is a pleasure to work with as well. More

They were very helpful, and they are really there to help the customer out. I would recommend them to anyone. the customer out. I would recommend them to anyone. More

It was Very helpful thank you so much! For all the options and the time For all the options and the time More

Erik was great! All staff friendly from the service department to the sales. Thank you! All staff friendly from the service department to the sales. Thank you! More

I took my car in for an oil change and Scottijo welcomed me in and kept in communication while my car was getting its oil change. She was friendly and professional! me in and kept in communication while my car was getting its oil change. She was friendly and professional! More

I truly trust my car service to this amazing team. Everyone is very helpful and they always take the time to help me understand what’s going on and what needs done. Thank You All 🙏❤️ Everyone is very helpful and they always take the time to help me understand what’s going on and what needs done. Thank You All 🙏❤️ More

Absolutely the worst as far as vehicle servicing goes we dropped our vehicle off when we got it back. It had been in an accident it has dents in it. It was damaged. The repairs that they were supposed to m dropped our vehicle off when we got it back. It had been in an accident it has dents in it. It was damaged. The repairs that they were supposed to make on the vehicle in the engine they didn’t even make it continued to have the same problem. They told us they would take a day and end up taking four days. They did not give us a rental car or a loaner car. They did not assist us in any way whatsoever. We then took it back to get the dents they caused repaired and they made it worse by having their body guy use the paint that didn’t even match our color car. It was absolutely terrible after returning the vehicle. It was never detailed. It had grease all over it from the mechanics. They didn’t wash it. They didn’t do anything with it. Then I was quoted a price and I was told it was $196 that was the estimate. Then after the service workers done. I went to pay. It was another $150 more and I said I was quoted $196. They said well there were fees for labor and install everything so there was installation fees that they didn’t give in the quote . I would never go to them again. Then if you try to call the Phone System, nobody answers the phone there they had some AI phone answering system that doesn’t let you talk to a human being and you never can get a hold of the service agents. It’s ridiculous.. not happy I would never go to them again. They have not even made an effort to make it right. They make everything worse and I don’t wanna take my vehicle back there to get it fixed because every time I do, I’m getting it back with more damage than when I went in. They’re extremely overpriced for everything that they do the same Service I could have got done in another place for half as much. Do not recommend them. More

Friendly team members. Progress easily tracked on line. Service was completed on time. Completed 32 point check list. Progress easily tracked on line. Service was completed on time. Completed 32 point check list. More

I had a scheduled appointment for an oil change, but the wait time was still extremely long. Even with an appointment, there was a line of customers waiting just to check in. For a dealership this size, ha wait time was still extremely long. Even with an appointment, there was a line of customers waiting just to check in. For a dealership this size, having only two service advisors at the front desk doesn’t seem efficient. It made the check-in process slow and frustrating. While customers were waiting, some employees appeared to be chatting and not actively assisting, which gave the impression that customer service wasn’t a priority. I understand that busy days happen, but better staffing and a greater sense of urgency would make a big difference. I hope the dealership improves its service experience because long wait times and poor organization can leave customers disappointed. More