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Hyundai of Las Vegas
Las Vegas, NV
978 Reviews
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Showing 978 reviews
March 28, 2013
in feb of this year they had an ad on the internet for a veloster turbo for 21263 i called them and went to take it for a test drive.the car had 16 miles on it.i said that i would take it.the manager came i veloster turbo for 21263 i called them and went to take it for a test drive.the car had 16 miles on it.i said that i would take it.the manager came in and said that the price on the internet was a mistake and that it was suppose to be 24,763.[3500 more]they couldnt let me have it for the price that was on the internet.the next day i called them and said that since they made a mistake i would make up half of their mistake[1750]onto the 21263.they refused.i said ok no problem.3 days later they called me and said that since it was their mistake they could let me have the car on the offer i made them.21263+1750.i said ok.i immeadiatly drove to the dealership.filled out the paperwork.i couldnt get the car that day because my insurance company was closed and couldnt get the necessary insurance that day so the next day i got the insurance and put a 10,000 down payment.all ready to go.as the attendant was showing me and tellng me about the car i look at the odometer and it has 152 miles on it.i said this isnt the car that i test drove because the car that i test drove drove had 16 miles on it.the salesman that took me on the test drive verified it had 16 miles on it.i said i didnt want this car.i wanted the one with 16 miles on it.they said i would have to pay more.i said no and they said if i didnt want it that we could forget the deal.i said ok the deals off.this was on a friday.they said to give them until monday to do the paperwork they would call me and they would give me my downpayment back then.i said ok .they never called.i called the next day and asked for the finance department and they said the lady that was in charge of my paperwork was on vacation for 1 week and to call back in a week.when i explained to the lady my situation she said it takes 30 to 60 days for a refund.i said no i was told my down payment was to be refunded yesterday.she said she would get back to me.i waited 2 days and no one got back to me.i called and asked for the owner and they said he was in europe and would not be back for a month.i talk to another manager.he says he will get back to me.never did.this goes on for 10 days.i go to the place and they tell me the check will be there tomorrow.i go back the next and no check.i said im going to call the police and the check was in my hand in 20 minutes.im 62 yrs old and that was my experience.what a nightmare huh.bewareof these people.if they think your vunerable in any way which they felt about me,they will treat you like they did me.if your an older person especially,whenever you go buy a car go with someone and remember dont believe a word they say.verify everything. More
by koolpepper
Employees Worked With
david buckner
March 28, 2013
I have purchased alot of cars in my life. I have never been in, out, and so satisfied as I am today with the purchase I made. There were no games played. Joe listened to what we were saying! We told hi been in, out, and so satisfied as I am today with the purchase I made. There were no games played. Joe listened to what we were saying! We told him what payment we could afford and he made it happen. No garbage back and forth. We were done with the whole process in about an hour. The entire team was incredibly friendly and efficient. They have earned my loyalty when it comes to purchasing vehicles!!! More
by jeremyanderson568
March 16, 2013
My husband and I were looking for a new reliable vehicle with a great warranty, but we really wanted a V6 and the body color had to be anything but black, white, or grey. Ody knew exactly what to show us. with a great warranty, but we really wanted a V6 and the body color had to be anything but black, white, or grey. Ody knew exactly what to show us. It was the 2013 Sonata Turbo 4 cylinder and the color was a light pearl blue. We couldn't be happier. The vehicle rides smooth, has more power than a standard 4 cylinder, and great features. We love it! Ody and the staff were outstanding! Ody, Josh, and Samantha were very courteous and made our purchase a very pleasant experience. I would highly recommend visiting Ody and the Sahara Planet Hyundai dealership when contemplating a new vehicle purchase. Thanks! More
by ldeprizio
Employees Worked With
OdyYoukhana and Samantha Chimeri
February 16, 2013
I was hesitant about purchasing a vehicle with my past credit history. I was in a current vehicle with another dealership that had an insane interest rate. I was thinking about trading my car for a newe credit history. I was in a current vehicle with another dealership that had an insane interest rate. I was thinking about trading my car for a newer car with a lower interest rate and decided to give it a try with Planet Hyundai on Sahara. I filled out a finance app online and Tony called me the next day. Tony listened to my story and said he was going to look at my info. Tony very promptly called me back telling me it would not be a problem. I went in a few days later. I was deciding between an Elantra and Sonata and I test drove both. Tony was extremely helpful and he talked to me like I was his friend. He didn't harass me or pressure into doing anything. When I decided on the Sonata, he worked miracles trying to get me the most for my trade and also get me the lowest interest rate possible. He then went the extra mile to go to my work to have my husband sign the paperwork. Terry helped with all the paperwork and showed me around the dealership while Stacy in finance was so nice and explained everything easily. This dealership was awesome from the minute I walked in the door. I love Tony and this dealership. I don't think I could of gotten a better salesman or service. This experience made me feel so comfortable and I would recommend this dealership to anyone and don't forget to ask for Tony Fisher for an awesome experience! More
by JenniferB1
Employees Worked With
Anthony Fisher, Stacy Datlof
February 13, 2013
My salesman was very friendly & understanding to the kind of vehicle I wanted. He made sure the sale process was stress free. I'll definately recomend this dealership to my friends & family. kind of vehicle I wanted. He made sure the sale process was stress free. I'll definately recomend this dealership to my friends & family. More
by JISan72
February 13, 2013
I came in with my daughter to buy her first car. I had bought my car previously here and had a really nice expirience with the employees here particularly Joshua Fisher. He was very attentive to my budget bought my car previously here and had a really nice expirience with the employees here particularly Joshua Fisher. He was very attentive to my budget and made helpful suggestions as to which car to purchase for her and I expect to come back when the time comes to purchase my sons first car in a few years. More
by Ericka_Buen
February 11, 2013
As i went in to check things out joshua fisher approached me with confidence and a positive attitude, he was very helpful in all the information that was given to me, he was able to answer all questions that me with confidence and a positive attitude, he was very helpful in all the information that was given to me, he was able to answer all questions that i asked. He was an overall great worker, as we finished up he was very polite shook my hand and told me to have a great day, couldnt have been happier to have great customer service. More
by ammonlee
January 29, 2013
Tony and others were so great to deal with when buying our new Elantra!! Tony got us the very best deal possible and was very friendly while I kept asking for more deals! He worked hard for me, findin our new Elantra!! Tony got us the very best deal possible and was very friendly while I kept asking for more deals! He worked hard for me, finding the exact car I wanted and got me the best deal for it! He had us in stitches, we laughed and had fun. Tony and David were helpful and efficient! More
by jodyjeppsen
Employees Worked With
Anthony Fisher
January 28, 2013
GREAT CUSTOMER SERVICE.A VERY POSITIVE EXPERIENCE. I HAVE PURCHASED NEW CARS IN THE PAST FROM PLANET HYUNDAI SAHARA. BUYING THIS NEW CAR WAS A GOOD EXPERIENCE. PURCHASED NEW CARS IN THE PAST FROM PLANET HYUNDAI SAHARA. BUYING THIS NEW CAR WAS A GOOD EXPERIENCE. More
by DIANA KOBAYASHI
Employees Worked With
TONY GADILLO
