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Hyundai of Las Vegas
Las Vegas, NV
978 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 978 reviews
April 03, 2015
2015 Hyundai elantra great customer service. very friendly and accommodating. got a great deal on my trade in and with the rebate i was able to purchase a new car. great customer service. very friendly and accommodating. got a great deal on my trade in and with the rebate i was able to purchase a new car. More
by agrove541
Employees Worked With
ollie lewis
April 02, 2015
Look no further for shade on Sahara Be warned: these guys are seriously shady! I did a test drive on my own and came back with my husband to do the deal a couple days later - and I'm LU Be warned: these guys are seriously shady! I did a test drive on my own and came back with my husband to do the deal a couple days later - and I'm LUCKY I did. Virtually everything the sales manager said when discussing deal points with me alone changed when I returned with my husband even though I asked exactly the same questions. Extra fees that were "standard" for me were "mistakes" or "optional extras" for my husband - to the tune of a couple THOUSAND dollars less on the car. More
by My Feedback
Employees Worked With
NONE of the guys we worked with are listed here. How shady is that?!?
March 27, 2015
I was Happy This dealership was recommended to me by few of my friends. I was very happy with the presentation and everything else so I bought a new car. My sale This dealership was recommended to me by few of my friends. I was very happy with the presentation and everything else so I bought a new car. My salesman was Eddie Echols and financing was Chris Priest. More
by OrchidJ
Employees Worked With
Eddie Echols
March 26, 2015
Great experience It was my first time buying a brand new car and honesty it was one of the best dealerships I have went to. The employees we're all nice and friendly I It was my first time buying a brand new car and honesty it was one of the best dealerships I have went to. The employees we're all nice and friendly I would defetnely recommend this dealer to some of of friends and family. More
by Rufino
Employees Worked With
Brandon White
March 25, 2015
Awesome as always Our family has purchased several cars from Planet Hyundai and I went back this time again because their customer service has always been awesome. We w Our family has purchased several cars from Planet Hyundai and I went back this time again because their customer service has always been awesome. We worked with Anthony Fisher the very first time and ever since then have worked with him every time we went to purchase a car. He treats us like family every time we go in. He is very professional and very kind. He never hassles and works with us until we get a good deal. Tony always keeps to his word also. We always recommend Planet Hyundai and especially Anthony Fisher to whoever is looking for a new car. More
by pyoin84
Employees Worked With
Anthony Fisher
March 03, 2015
Just another used car sales experience, watch out! 1. I was ready to sign a check but it took 90 minutes for the finance office to have time to meet with me. It was too late for me and I had to go, but 1. I was ready to sign a check but it took 90 minutes for the finance office to have time to meet with me. It was too late for me and I had to go, but not before receiving the used car sales pressure from the finance guy to stay and get the paperwork done. I almost didn't come back because of the management of that situation. The sales manager was notified a couple times but he seemed afraid to interrupt the finance guy. I asked if it was akin to a waiter trying to get a chef to meet the customer's needs. (Waiters are often afraid of chefs) 2. I returned to buy the car that was to be gassed up and ready to go. It was on a quarter tank as I drove off the lot. 3. The following Monday I brought the car back for an 8a appointment to find the service shop closed and a not-so-personable guy available to ask me to wait. After waiting 15 minutes (with my ride waiting too), I just told him what needed to be done and gave him the keys. I was initially told it would take a few hours but when I dropped the car it became "maybe tomorrow" - ouch! 4. The spot painting on the white trim is mis-matched and I would have preferred the old paint with chips in it to the work that was done. The spot painting on the black trim was forgotten completely. I guess I will need to waste more time getting that done, but at least I know not to bring my car into their shop for paint work in the future. I'm wondering if they are capable of matching the black paint, but want to give it a try when I don't need my car for 24 hours. 5. I was only given 1 car key and now understand it is likely I will have to pay for a second key. 6. I was promised floor mats and have already waited a 10 days with no update - I will not forget, but am sure that if I do not invest the time to keep after them they will renege. 7. I was told to expect 22/26 MPG and have already experienced 18/20. 8. The windshield seems to be sand blasted, something I did not notice in the time I familiarized with the car. 9. I was told that Planet Hyundai warranted its used cars for 2 mo/2000 miles and am a bit concerned with the validity of that promise. More
by tthompson451
Employees Worked With
Chris Evans and Charles his manager
February 27, 2015
Horrible Experience, One time Client I bought a car from this dealership back in December of 2014. I have not received resolution to an issue I had with them. They make promises to you s I bought a car from this dealership back in December of 2014. I have not received resolution to an issue I had with them. They make promises to you so they can make the sale but after you sign the contract they forget all about it. It's been almost 3 months and I have not received one call from the sales manager Paul Pelletier. Next stop the BBB. More
by amontano
Employees Worked With
Paul Pelletier
February 26, 2015
Suck in the customer then run! The experience I had here was mediocre at best. From the "sale" of the car (which there was zero salesmanship whatsoever) to decent financial assistan The experience I had here was mediocre at best. From the "sale" of the car (which there was zero salesmanship whatsoever) to decent financial assistance to poor follow-up, and even worse service department help... not a good experience at all. More
by chxndml
Employees Worked With
n/a -- left company
February 20, 2015
NEW CAR This was the second time purchasing a new car at Planet Hyundai and both times were great. I knew i wanted another Hyundai and never thought about go This was the second time purchasing a new car at Planet Hyundai and both times were great. I knew i wanted another Hyundai and never thought about going to another dealership. Everyone was very pleasant and helpful, and Tony Fisher was both professional and personable. I appreciate the patience in trying to work the best deal for me. I've already recommended him twice to friends looking for a new car! More
by Lisa Gee
Employees Worked With
Finance person - cant remember name but very nice., Anthony Fisher, Bob Higdon, Alpha Daramy
