Hyundai of Las Vegas
Las Vegas, NV
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Repeat customer Salesman was hard to understand at times, Finance woman was extremely annoying. But I knew exactly what I wanted to buy which made the experience fai Salesman was hard to understand at times, Finance woman was extremely annoying. But I knew exactly what I wanted to buy which made the experience fairly quick. My only beef with the condition of the vehicle is that when I got home I noticed a 1/2" scratch on the front passenger side of the roof. Spent additional $25 for a paint stick. Haven't received it yet. But hopefully it fixes the scratch enough to make it less noticable. The one thing that still bewilders me is that Hyundai no longer includes spare tires with the vehicles. I want to be able to change my own tire and be on my way rather than wait for roadside assistance to repair a blowout. This makes no sense. Include the spare and just increase the price of the vehicle by that amount. Instead I needed to make an extra trip to the dealership just to purchase a spare and wait for it to be mounted. Wasted time that was unnecessary. On a positive note, I have definitely enjoyed the feel and performance of the vehicle. It is a good looking car and rides very nice. More
I love my Sonata Great experience. Wonderful sales team, they worked really hard to find the right car at the right price and incredible finance rate. Can't wait to bu Great experience. Wonderful sales team, they worked really hard to find the right car at the right price and incredible finance rate. Can't wait to buy another car from them, thank you!!! More
Great experience (and business save) We are a 3 car Hyundai family and have had very few issues. However, after having a less than pleasant experience at Centennial Hyundai service (that' We are a 3 car Hyundai family and have had very few issues. However, after having a less than pleasant experience at Centennial Hyundai service (that's putting it mildly), I found myself at Planet exploring the possibility of a newer Genesis coupe. Christian in the internet sales dept. made the experience one of the most positive car buying experiences I have had. He wasn't pushy, came across very transparent, and worked with me on some conditions I had with my trade. He also helped me have a quick, seamless financing experience by handing me off to an amazing finance manager Kip. Christian also got me a loaner car so I didn't have to wait while my car was being finalized, and lastly was very patient and compassionate with me when I got emotional about turning over my trade (originally belonging my son who recently passed). Even when there was an inquiry mix up after the sale of my car was complete - he called me personally to follow up, explain the situation and ensure my satisfaction. He went way out of his way to make me and my business feel important and made me feel respected (which was very important after my experience earlier at Centennial which grossly lacked that). My dealings with sales, finance and service were all top notch. I greatly appreciate it and would recommend them highly. More
Amazing Staff I felt very comfortable during my car purchase. Oliver was very friendly and allowed me to ask any questions. I enjoy working with the staff at Hyunda I felt very comfortable during my car purchase. Oliver was very friendly and allowed me to ask any questions. I enjoy working with the staff at Hyundai! More
Highly Recommended I had a great buying experience at Planet Hyundai and this was made possible by Mr. Avery Stone. He was very informative, professional and pleasant to I had a great buying experience at Planet Hyundai and this was made possible by Mr. Avery Stone. He was very informative, professional and pleasant to deal with. I would highly recommend Planet Hyundai and Avery Stone to anyone buying an auto. More
new car we were there on memorial day the place was packed they took there time and answered all my questions .and a free lunch on top of it we were there on memorial day the place was packed they took there time and answered all my questions .and a free lunch on top of it More
Correction: Mistaken Name I mistakenly identified Stacy Datlof as the woman who explained the features of my car. I want to correct my oversight (I was exhausted the day I bou I mistakenly identified Stacy Datlof as the woman who explained the features of my car. I want to correct my oversight (I was exhausted the day I bought my car and couldn't remember her name). The woman to be credited with enhancing my car buying experience was Miriam Cardona, Delivery Specialist. She went over every detail of my car.... got my cell phone "synched" with it for phone calls and media, and went into more detail about the features regarding any questions I had. Thank you again to the team who helped me: Christian Saban, Larry Large and Miriam Cordona. More
2015 Elantra Pricing, as with any dealership, was a little vague... The 25% off sale is apparently only for well qualified buyers, so don't expect to save the $5, Pricing, as with any dealership, was a little vague... The 25% off sale is apparently only for well qualified buyers, so don't expect to save the $5,000 you see online. I still ended up paying less than the invoice after the back and forth game of monthly payments. The staff is really friendly though, and I'll probably return when in the market for another car! More
Best Car Buying Experience Ever !! Let Let me start off by saying, I hate shopping for cars. However, Christian Saban made my experience very enjoyable. He helped get me into the vehicle of Let me start off by saying, I hate shopping for cars. However, Christian Saban made my experience very enjoyable. He helped get me into the vehicle of my choice despite my poor credit rating and having a Chapter 13 bankruptcy recently discharged by the courts. Larry Large helped me with the financing, rebates and the bank of my choice for my loan. The young lady ( I don't remember her name - Stacy ?) who showed me the features of my car also did an outstanding job and was very patient explaining things. There is NOT one negative thing I can say about the associates at Planet Hyundai. Everyone was wonderful ! More
The Best I didn't know you could shop for a car like this.I was worried to go car shopping, I went to 3 other delearships but the customer service at Planet H I didn't know you could shop for a car like this.I was worried to go car shopping, I went to 3 other delearships but the customer service at Planet Hyundai is hands down the best. You feel it all over the property. My dealer Greg Debow was the best and is so nice. I wasn't sure on the color and he found the perfect car and then let me take my car to my house on my test drive to show the family. And on top of it all the price was cheaper than I expected. I couldn't of asked for a better car buying experience More