Hyundai of Las Vegas

Purchased 2018 hyundai sonata from Ody Ody was amazing and honest. The whole process went smooth and quick. This is the 3rd car I've bought from this dealership and will be back for another Ody was amazing and honest. The whole process went smooth and quick. This is the 3rd car I've bought from this dealership and will be back for another when the time comes. More

Great Service! When we came to this dealership, we were very unsatisfied with another dealership. We were really low in spirits about getting a car. We walked in, ex When we came to this dealership, we were very unsatisfied with another dealership. We were really low in spirits about getting a car. We walked in, explained what happen at the previous dealership and our sales associate was right away apologetic for the other dealerships bad service and brought our hopes up! Justo was absolutely the best sales associate we have met! And he was helpful through the whole process, even after we bought our car! As well as Marisela in financing. They were both amazing! If I had the opportunity to, I would 110% buy a car from these 2 team members over and over! I definitely recommend Justo & Marisela from Planet Hyundai at Sahara. :) More

HYUNDAI LAS VEGAS DUPES THE ELDERLY. STEALS LIFE SAVINGS **HYUNDAI LAS VEGAS DUPES THE ELDERLY ROBS SENIOR CITIZEN OF HER LIFE SAVINGS*** Purchase Date: 3/16 Car broke down within 2nd week after purch **HYUNDAI LAS VEGAS DUPES THE ELDERLY ROBS SENIOR CITIZEN OF HER LIFE SAVINGS*** Purchase Date: 3/16 Car broke down within 2nd week after purchase requiring 8 trips to a.licensed mechanic. Hyundai said after their first repair that they would no longer make any repairs for free. Final breakdown 8/17 requiring new engine p/licensed mechanic From 9/17 to now 06/18 numerous and ongoing attempts for the past 7/8 months have been made in person and over phone to talk to Brian McKenna and management to see if they will replace the vehicle due to there gross negligence and stealing of her NB life saving for a lemon that she overpaid for. She was lied to and cheated out of her life savings but she now no longer has a vehicle. General manager Brian McKenna and Salesman Brian Dechirico Prey on the elderly robbing them of there life savings.. My 75 year old Mother was referred to Hyundai Las Vegas by a friend of Brian McKennas Grandfather Morty McKenna who resided in Florida at the time of her purchase. Morty McKenna told my mother to specifically ask for his Son Marty McKenna Manager of Las Vegas Hyundai. Upon her arrival March 21,2016 she and a family friend went to Hyundai Las Vegas to purchase her first new car. She brought along her entire life savings of $8,300.00. She asked to speak to General manager Marty McKenna who then passed her off to his son Sales Manager Brian McKenna who was too help find my mother a good car that would be dependable. At a fair price. What she got was nothing less then crimes against the elderly. They took total advantage of her lack of experience in car buy and lack of knowledge in automobiles . Brian McKenna convinced my mother and her friend that a used 2003 Hyundai Sonata (a 13 yr old Hyundai) was a great deal at a price of $8,277.00.. WHAT A LIE!! THE COST OF THE CAR BRAND NEW IN 2003 WAS JUST $13,000.00. This car was now 13 years old and not worth any where close to the $8,277.00 they knowingly over charged her for. A car that was recalled for mechanical problems and made its value even less not to mention extremely undependable and not a honest deal for her. Brian McKenna comes from 3 generations of car sales men and knows more then most about car values , depreciation reliability and more. He knew the real value of that car and proceeded to steal my mother's entire life saving. In return she got a 2003 car worth $1500 dollars that was plagued with problems from the moment she bought it . The convinced her to buy gap insurance for an additional price leading her to believe it was a warranty. Which it was not. The knowingly sold her gap insurance which is for customers who will be making loan payments not for someone who buys the vehicle in full . When the vehicle after numerous trips to a certified mechanic finally broke down requiring repairs that cost far more the the car was worth my mother couldn't afford it and never got repaired. She went to Brian McKenna after all this begging and pleading for help he had promised to find her another car to replace that one and never followed through on his promise. What he tried to do was force her in to another car and car payment that on a fixed income couldn't afford. My mother now has no transportation while this huge extremely wealthy dealership robbed her of her life savings and desperately needed, life saving transportation. That car was something she and her family required , A MUST HAVE!! TO SURVIVE. It was the only vehicle this family had to get around Vegas to dr appts , grocery store, taking grandkids to school and she was also responsible for the welfare of two elderly family friends who depended on her to get them to medical appts bring them food and drive around to pay bills an attend church. Hyundai of Las Vegas prides themselves on doing the right thing for there customers but every attemp she made to get them to put her in another car was ignored . Brian McKenna knew what a horriblly unethical offense he was making at the time he sold her the car and had no concern for the damage his unscrupulous sales tactics caused my mother , her family of 5 she supports and 2 additional family's she takes care of. The the financial hardships caused by Mr McKennas selling a 2003 lemon to my mother for nearly 5 times the value has cause extreme hardships for 5 family's. You could have afforded to correct such a horrendous deceitful rip off and given her a car that was valued at the same price she gave you in cash! It was fair request and the right thing to do.Shame on You Brian McKenna and Hyundai Las Vegas. You knowingly damaged 5 families by rippingy kniave and trusting mother off. . We will continue to her this true story with all that will listen . Praying that the right person will see this or hear about it and see that you are held accountable for taking advantage of and ripping off the elderly THEY REQUIRE YOU RATE THEM AT LEAST ONE STAR BUT THEY DONT DESERVE EVEN THAT!! More More

Killing the Hyundai Brand one bad deal at a time I leased a Sonata 3 years ago from Planet Hyundai and it was a great experience! It really made me rethink my mistrust of car salespeople. I've be I leased a Sonata 3 years ago from Planet Hyundai and it was a great experience! It really made me rethink my mistrust of car salespeople. I've been in the process of trying to buy out the lease and Hyundai of Las Vegas would not provide any information over the phone. We had to set an appointment and come into the dealership to receive the buyout quote and get a copy of the lease contract. We had a 5pm appointment, but when I questioned the excessive quote, over 18k, the only person with access to the lease was already gone for the day. Sigh..."No thanks, I dont want to lease or buy another car. No thanks, I dont need financing for the buyout, No thanks, I don't want to compare rates... PLEASE, I just want to see the contract, which has the buyout numbers listed on it so I can have my credit union cut a check!!" After exchanging emails with Wes and demanding a copy of the lease contract, I was finally directed to contact Hyundia Finance. They immediately provided a buyout quote that was around $3k less than the dealership!! They also sent me a copy of the lease contract. Amazing! Who knew I could contact them directly and not waste hours on the phone, sitting at the dealership, and emailing Wes...?? The contract shows a $400 purchase option fee (see pic), which Hyundai of Las Vegas apparently ignored and then plugged in their own number, around 3k. It seems fishy that the lease contract was unavailable during my meeting with Hyundai of Las Vegas as they presented the inflated buyout number. If I weren't a trusting person, it would almost seem deliberate, which would reinforce my original mistrust of car salespeople. Hyundai Corporate does not seem concerned as "each dealership is independently owned and operated", but I view dealerships as "Brand Ambassadors" since they are using the Hyundai name. If Hyundai is alright with their dealerships exercising unethical business practices, then their entire Corporate Ethos is corrupt and I won't do business with them. More

Who do I call? great Customer service. Always deliver and exceeds expectations. Purchased multiple cars from this person and referred friends and family to him. Need great Customer service. Always deliver and exceeds expectations. Purchased multiple cars from this person and referred friends and family to him. Need a car... look for Ody. More

Amazing service Matt was so nice and helpful! Excellent customer service and would definitely recommend him to anyone. Darryl L. was great in Finance! Overall a great Matt was so nice and helpful! Excellent customer service and would definitely recommend him to anyone. Darryl L. was great in Finance! Overall a great experience for buying a car. Couldn’t have asked for more. More

great car, great service Went to Hyundai not really expecting much, but ended up driving away with a brand new 2018 Elantra. Our dealer, Matt, was a really cool dude. really c Went to Hyundai not really expecting much, but ended up driving away with a brand new 2018 Elantra. Our dealer, Matt, was a really cool dude. really chill and really nice. didn’t feel like talking to a company, felt like talking to a friend. He and Ron (i believe) were really patient with us and talked with us until we came to an agreement we were all happy with. :) More

Best dealership HANDS DOWN! Our dealer, Matt was extremely friendly and informative, he knew exactly what he was talking about. I was able to find a great car for my brother with Our dealer, Matt was extremely friendly and informative, he knew exactly what he was talking about. I was able to find a great car for my brother within our price range and helped us out everything we wanted. Definitely would recommend 11/10 looking for a car to come to Hyundai and to meet with Matt or any of the great Hyundai employees here. Such a reliable car and for great value it’s woeth every penny. Thanks again, Matt! More

Excellent customer service, Spanish speakers and willing to help and negotiate. Looking for ways to help with my budget, other dealers should mimic this one customer service, Spanish speakers and willing to help and negotiate. Looking for ways to help with my budget, other dealers should mimic this one More

Patient, Friendly and Focused Justo was patient with my family who struggles to make a decision. He took us on two test drives, showed us multiple cars! He got us a fabulous trade Justo was patient with my family who struggles to make a decision. He took us on two test drives, showed us multiple cars! He got us a fabulous trade in value, extra perks for the future and an extra key! He took care of us! He is a friendly salesman who doesn’t try to push more expensive cars! Thanks again! More