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Hyundai of Las Vegas

Las Vegas, NV

3.3
978 Reviews

7200 W Sahara Ave

Las Vegas, NV

89117

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Showing 978 reviews

December 19, 2023

Karla. ..very kind and very efficient in her work...she was very important in making the decision to do business with you...in general everything was very go More

by Chexavier78
Recommend Dealer
Yes
Employees Worked With
Karla , Stacy Datlof
Dec 19, 2023 -

Hyundai of Las Vegas responded

It's fantastic to hear that Karla provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Hyundai of Las Vegas!

December 12, 2023

Just bought my Palisade from this dealership, my overall experience with them from the moment I stepped into the showroom and signed the contract is 5 out of 5. I recommend Mr. Youn to anyone who needs More

by KYOUNGWOO34
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Youn
Dec 12, 2023 -

Hyundai of Las Vegas responded

Kyoungwoo34, it's great to know that your experience with Mr. Youn and our team at Hyundai of Las Vegas was exceptional! We appreciate the recommendation and are glad we could make your car buying process smooth. Enjoy driving around in your new Palisade!

November 21, 2023

we have 11am appointment for our palisade for the repair of side mirror. somebody said that abram will help us but when we came to abram his on the phone. we've waited 30mns he did'nt even say just a seco More

by bfelipe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
abram
Nov 23, 2023 -

Hyundai of Las Vegas responded

Hello, I'm sorry to read about your recent experience with us. We strive for excellent customer service and it seems we fell short during your visit. I understand how frustrating waiting can be, especially without clear communication from our team. Please reach out so that we may discuss this further and work towards a possible resolution together. George Olawski - Service Director - 725-236-4432 - georgeolawski@lithia.com

November 03, 2023

The WORST service dept by far! !! Advisors have NO INTEGRITY (Nancy). So liars!!! No calls answered which means NO follow ups. Complaint to service director has gone nowhere. I drop More

by madlib1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maria Rios and Paul Olawskin and Jojo
Nov 08, 2023 -

Hyundai of Las Vegas responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

August 31, 2023

This dealership is awesome, Hadi Medhi is honest, friendly and very helpful. Would highly recommend this dealership. Best in Las Vegas. More

by mario.teruel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hadi,
Aug 31, 2023 -

Hyundai of Las Vegas responded

Thanks for the kind words, Mario! It was a pleasure to work with you at Hyundai of Las Vegas, and we look forward to your next visit!

July 28, 2023

Stopped taking my Hyundai there for service because their service reps can't even return any of my numeroue calls. More

by kcnash19
Service Communication
Recommend Dealer
No
Employees Worked With
Freddy
Aug 01, 2023 -

Hyundai of Las Vegas responded

Hello, I apologize for not getting back to you. Please contact me directly so I can address any questions or concerns you may have, thank you. George Olawski Service Manager georgeolawski@lithia.comThank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

July 21, 2023

You can set up an appointment weeks in advance and still be told they cant finish the job. A simple oil change is too much for them and appointments are not a priority. George will give you a bland response More

by 11bravogruntvet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Higdon
Jul 24, 2023 -

Hyundai of Las Vegas responded

I'm very sorry for not getting back to you sooner. Please email me your contact information so I can reach out as soon as possible, thank you. George Olawski Service Manager georgeolawski@lithia.comProviding a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

May 08, 2023

We had a complaipt about service on our Sonata. We had a simple recall and they damaged our car. We have made several complaints with corp. Corp could not even get an answer from this dealership. T More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mr. Flores
May 19, 2023 -

Hyundai of Las Vegas responded

Hi Ed, We appreciate you leaving us with your constructive feedback. While we do stand behind the work our technicians provide, it is regrettable to learn you feel as though you did not receive a five-star experience. I would like to speak with you regarding the details of this experience. When you have a moment, please reach out to me directly. Frank Haverkamp frankhaverkamp@lithia.com Service Manager

March 13, 2023

This is the worst dealership in town. Made a service appt 3 weeks ago, let them know I needed a loaner car since I was driving from out of town. Of corse they had no loaner. Service tech More

by Very unhappy
Recommend Dealer
No
Employees Worked With
Dalia Calvert
Mar 21, 2023 -

Hyundai of Las Vegas responded

Hello, We appreciate you leaving us with your constructive feedback. While we do stand behind the work our technicians provide, it is regrettable to learn you feel as though you did not receive a first-class experience with us. Due to the current shortage of parts, some repairs may take longer than expected and we apologize for any inconvenience this may have caused you. I would like to speak with you regarding the details of this experience. When you have a moment, please reach out to me directly. Frank Haverkamp frankhaverkamp@lithia.com Service Manager

February 05, 2023

Mr. Pina at Hyundai was polite and knowledgeable. He was able to assist me to get services done I need quickly. More

by Guru9MGJB3
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Pina, Abraham
Feb 11, 2023 -

Hyundai of Las Vegas responded

Hello, thank you for the awesome shout out to Mr. Pina and our Hyundai of Las Vegas team. Enjoy your new ride and we hope to see you again!

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