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Hyundai of Kirkland

Kirkland, WA

Overview
Employees
Reviews
Vehicles
4.4
1,595 Reviews
Here at Hyundai of Kirkland, we always strive to deliver a first-class car-shopping experience to Hyundai drivers. We make that possible by providing a stunning collection of vehicles, hassle-free financing and high-quality service and repairs. That's how we're able to serve as the one-stop shop for buying, financing and servicing Hyundai cars!
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11706 124th Avenue NE

Kirkland, WA

98034

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Showing 1,595 reviews

August 31, 2023

Carlton and Karson were decent and up front, will be a repeat customer in a few years. More

by Ian G
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlton Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karson
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Sep 01, 2023 -

Hyundai of Kirkland responded

Ian, thank you for the kind words for Karson and Carlton. We appreciate the 5 stars!

August 28, 2023

Everything went like clockwork- no wait time- exactly as scheduled. Friendly people, easy appointment. Very happy - thanks! More

by CAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Aug 28, 2023 -

Hyundai of Kirkland responded

We appreciate the 5 stars! Have an awesome day!

August 28, 2023

Prompt courteous, had service done ahead of scheduled time promised! Knowledgeable service advisor. Will Recommend to friends. More

by joestrahler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlton Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2023 -

Hyundai of Kirkland responded

Thank you for the awesome review for our Service Department. They all work very hard for all our customers.

August 27, 2023

Excellent service and team. Entire process was smooth and fast. Highly recommend this dealership for your vehicle needs More

by javidxidirov88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Ewing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlton, Ali, Andrew, Connor
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Aug 28, 2023 -

Hyundai of Kirkland responded

Congratulations on your new car! Thank you for the 5 stars for our team!

August 17, 2023

very nice and friendly. scheduling my service was easy. Technician explained what he was going to do very profesionally. More

by Herminio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Fernando
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Aug 18, 2023 -

Hyundai of Kirkland responded

Thank you for taking the time to leave our Service Department an awesome review! See you next time!

August 04, 2023

Oil change is not what I was charged. 150.00? Greedy!!.work/pricing need to match More

by wescottcarservice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not know
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Aug 07, 2023 -

Hyundai of Kirkland responded

We would gladly have our Service Manager Jimmy go over the invoice with you. Please call (425)821-6611 ext. 192 and he can further assist you.

July 24, 2023

A big thank you to everyone involved in purchasing my new car. Connor Carroll was excellent to work with and very well informed. I just love my new car!!! Just some info your pull down box for new sales More

by jzyktaylor11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Ewing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Conner Carroll
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Jul 25, 2023 -

Hyundai of Kirkland responded

Thank you for the awesome review for Conner! Enjoy your new Ford!

Aug 02, 2023 -

jzyktaylor11 responded

Make sure your IT fixes your pull down box on what you are reviewing.

Aug 04, 2023 -

Hyundai of Kirkland responded

We do appreciate your feedback. The IT department would be through Dealer Rater and not our dealership.

Aug 04, 2023 -

Hyundai of Kirkland responded

Thank you for the IT department information. That would be through Dealer Rater and not our dealership.

July 19, 2023

after having an appointment set to get my oil changed. the wait time ended being 2 hrs after i brought it in. Which in my opinion is to excessive. Plus the cost was high. More

by CB12551
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jul 19, 2023 -

Hyundai of Kirkland responded

We do apologize for the wait time. Our technicians do complete a full service inspection while completing the oil change. This does take them more time. Our costs have risen like many other places, and we did need to raise ours as well.

July 17, 2023

Excellent service all around - everyone I interacted with was very friendly and helpful. Kenny Jackson deserves special mention as a good guy to talk to. A+ all around at this location! More

by ericbiquet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2023 -

Hyundai of Kirkland responded

We thank you for all the kind words for Kenny! He does an awesome job in our service department.

July 12, 2023

Disappointed that I have to return again to get the recall done. My appointment was almost a week of when scheduled and yet the part would not be available for a couple days. Seems service has beco More

by barryteats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer
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Jul 17, 2023 -

Hyundai of Kirkland responded

We do apologize that you need to return to get the recall completed. We do have to wait from Ford for the parts. We will contact you as soon as they come in.

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