Hyundai of Kirkland

Cut my diagnostic cost in half since the tech identified the issue in 30 minutes. Also, Costco approved service center granting their discount. the issue in 30 minutes. Also, Costco approved service center granting their discount. More

They were very fast and the staff was friendly. Easy to set up appointment. Very Easy to set up appointment. Very More

Very responsive. Professional and personable at the same time. Cared about my needs and looked for ways to save me money. Went above and beyond to accommodate my wi Professional and personable at the same time. Cared about my needs and looked for ways to save me money. Went above and beyond to accommodate my wishes. No pressure and very easy people to deal with. Overall a fantastic experience. James Toro is a real asset to the dealership and by far the best salesperson I have ever dealt with. I will be back to see James when the time comes to update our vehicles. More

Love my truck don’t like the other part of the deal took two much too get it almost done two much too get it almost done More

It was a great experience working with Ford of Kirkland. James Toro was great to work with. Once I decided to get the truck, he got everything filled out. He also took the time to set up all the features on James Toro was great to work with. Once I decided to get the truck, he got everything filled out. He also took the time to set up all the features on the vehicle. I was in and out in about 3 hours. It was awesome More

Adama was very helpful, answered all my questions and allowed me to experience the car (test drive and playing with technology). allowed me to experience the car (test drive and playing with technology). More

I honestly can not recommend this place for buying a car. The number of ridiculous hoops they make you jump through and their incompetent staff make the process incredibly painful. I bought a used car with c The number of ridiculous hoops they make you jump through and their incompetent staff make the process incredibly painful. I bought a used car with cash, and they made me not only apply for credit, but also made three inquires on my credit report, made me prove my identity multiple separate times, and hired a notary to verify everything. No wonder their fees are ridiculous. It seems likely to me that they forced the credit application to fraudulently boost their numbers (they clamed it was required to verify my identity - even after I had provided multiple forms of identification). Pretty slimy behavior. They were also pushy and sketchy in all their other interactions, and took forever to process my purchase. It took a full week and a half to just get the car purchased, and then after that they took two more weeks to get me the title. The sales guy I worked with was nice and helpful, but every other employee I worked with was awful - especially the finance guy Lucas. Steer clear of this place if you can. More

Helpful, friendly, skilled mechanics that go the extra mile to find solutions for issues and concerns mile to find solutions for issues and concerns More

Great dealership, the car was waiting for me ready to go on the test drive. Salesperson Alison Burdette stayed in touch with me through the week long process. I traveled from Utah to Washington to test an on the test drive. Salesperson Alison Burdette stayed in touch with me through the week long process. I traveled from Utah to Washington to test and then purchase the vehicle. The finance manager Roman was also top notch he was very patient answering all my questions about the out of state purchase. On the test drive a vibration was noticed at highway speeds, the dealership was quick to troubleshoot and after a few balance attempts replaced the tires at no charge. I drove the car about 850 miles home no problem car is really in nice condition. Will keep this dealership in mind when time to make another vehicle purchase. More

It was very pleasant didn’t feel Rush they took time with me. Mr Chase. Was the perfect salesperson. He made sure I understood. Everything. me. Mr Chase. Was the perfect salesperson. He made sure I understood. Everything. More