Hyundai of Kennesaw

Sales and service folks have been great. Randy got our service work done quickly and offered a free car wash. Only complaint was interaction with AI in attempting to schedule service appoint Randy got our service work done quickly and offered a free car wash. Only complaint was interaction with AI in attempting to schedule service appointment which was a nightmare. Dealership personnel were great but AI was horrible. More

Worst day! Had an accident early in the morning. Blew a tire! They got me right in. Replaced my tire and found a bubble in the back one. Replaced that too. I w Had an accident early in the morning. Blew a tire! They got me right in. Replaced my tire and found a bubble in the back one. Replaced that too. I was able to drive away that evening! Matt was awesome. They made my day end much better than it begun! More

Nadia was good to work with. Big selection. If you want a Hyundai, I highly recommend you check out Hyundai of Kennesaw. Big selection. If you want a Hyundai, I highly recommend you check out Hyundai of Kennesaw. More

Outstanding dealership. Saleem is a wonderful salesperson. He was very polite and knowledgeable. The dealership is on point. No wasted time and very efficient. It was wor Saleem is a wonderful salesperson. He was very polite and knowledgeable. The dealership is on point. No wasted time and very efficient. It was worth the hour drive More

Clean comfortable and even a little cozy. Shout out to Tim who is very helpful. I like being able to see my vehicle from the big picture window up above while being serviced. It was a great i Shout out to Tim who is very helpful. I like being able to see my vehicle from the big picture window up above while being serviced. It was a great idea to video and forward the inspection to my mobile device for service approvals. The Kennesaw location ROCKS! More

The maintenance team are efficient, quick and professional, They always hit their targeted time. I appreciate their tracking maintenance system.. professional, They always hit their targeted time. I appreciate their tracking maintenance system.. More

Great car lot, Sakesman Ammar Salemm is definitely your best asset. My go to dealership!!!!! best asset. My go to dealership!!!!! More

Had a great experience with Akeem and the team at Hyundai of Kennesaw. Akeem was extremely knowledgeable about the various vehicles we looked at - which isn’t common these days. Great buying experience. of Kennesaw. Akeem was extremely knowledgeable about the various vehicles we looked at - which isn’t common these days. Great buying experience. More

Matt McCoy, Service Advisor, provided me service that was above and beyond. I filled my 2023 Hyundai Tucson with gas early evening on April 29th and I always check the Fuel Door Lid Cap to see if it opens a above and beyond. I filled my 2023 Hyundai Tucson with gas early evening on April 29th and I always check the Fuel Door Lid Cap to see if it opens after I close it. I couldn't open the Fuel Door Lid Cap and therefore, I could not fill it up again with gas. I did some research on google and discovered it was probably a bad fuel door actuator. I called Hyundai the next morning on April 30th to see if I could get an appointment and the person who answered the phone said the next available appointment was May 14th. I was concerned I would run out of gas and needed to make several commitments that required putting many miles on my car. I decided to drive to the Service department and talked to Matt McCoy, Service Advisor and explained my situation. He was extremely helpful and said hold on and let me see if we have the actuator part on hand. He went to parts and came back with an actuator for my car. Two hours later, it was installed and my Fuel Door Lid Cap could easily be opened again. I want to commend Matt for going above and beyond his responsibilities to solve my situation and get the job done. I am an extremely satisfied customer and will always buy my cars from Hyundai of Kennesaw. They have the best Service Department in the Atlanta area. More

Brought my car in for an OEM Check Engine light sensor. The car is under warranty so it had to be left for analysis. One month later I was advised that the vehicle wasn't consuming oil, and the issue was The car is under warranty so it had to be left for analysis. One month later I was advised that the vehicle wasn't consuming oil, and the issue was the NOX sensor which would cost me $750+ to repair, now keep in mind I have been paying for a rental for a month at this point because the dealership said they had no loaners. Well within seven days my oil was totally drained, and I had to refill it. Called the dealership and they told me to drop it off again and they could probably get to it in a few weeks. I asked for a loaner again and they said they couldn't accommodate my request. I was also advised that if I brought the car to a non-Hyundai certified mechanic it would void any warranties I had. Now as a side note my brother had his Santa Fe in at the same time with no loaner available and 3 weeks later they stated they fixed the recall issue, 2 day later the engine died. My family has owned Hyundai vehicles for over 20 years, and in a matter of a bit over one month and a horrific service department that trend has ended. Called Hyundai Corporate and registered a complaint there as well. This service department is under skilled and understaffed, not to mention dishonest. I am betting there are good dealerships out there, but this place is "use at your own risk". Final note is they don't take ownership of the damages caused by their incompetence, and their integrity is absolutely in question. More