Hyundai of Fort Myers

When I pulled into the service entrance I got waited on right away.. that’s a big plus. right away.. that’s a big plus. More

Willam was patient and took the time to show us vehicles both on the dealership lot and the offsite lot. both on the dealership lot and the offsite lot. More

Matthew Edwards service advisor saved the day. I had 2 appointments prior to making contact with him. I was told at my second appointment my car had to be there all day and to go home and wait for I had 2 appointments prior to making contact with him. I was told at my second appointment my car had to be there all day and to go home and wait for call. Instead I got an email saying failed to show up for my appointment. I drove over and showed Matthew all my paperwork and he had problem solved in less than 3 hours More

Made the car buying experience a great one, zero pressure to commit, and made sure I was getting the vehicle I truly wanted. to commit, and made sure I was getting the vehicle I truly wanted. More

My service rep was great. However, I didn't appreciate that when I called in the guy on the phone didn't let me know, or suggest that if I didn't make an apt it would at leas However, I didn't appreciate that when I called in the guy on the phone didn't let me know, or suggest that if I didn't make an apt it would at least an hour wait time. I even asked him if I should make an apt, and he said I could just come in. When I got there, the service person that helped me told me it would be at least an hour and a half. I was a bit annoyed that it was going to take that long, especially when I asked the guy when I called in if I should make an apt. My service rep did everything possible to get me in and out within an hour, which I really appreciated. She was great! More

Even though I did not have an appointment due to my engine light coming on and car rattling, I drove to the dealer. It was my first time there, and they were very busy, but even still, they took care engine light coming on and car rattling, I drove to the dealer. It was my first time there, and they were very busy, but even still, they took care of my car with professionalism, care and kindness. Great job! More

Nice location. Sales worked well with our needs. I would recommend your dealership. Thanks for your help Sales worked well with our needs. I would recommend your dealership. Thanks for your help More

When I arrived it was after a frankly poor experience from Mazda next door. I was not looking for a new car and really just wanted to see the interior of an ioniq 5, as photos were not great. Dioago desp from Mazda next door. I was not looking for a new car and really just wanted to see the interior of an ioniq 5, as photos were not great. Dioago despite my best efforts saw me and came over. Without any fuss or an hour of paper work(unlike Mazda) just let me see the car, took me on a test run. I told him I was maybe thinking about a used one but was still undecided amongst three choices. He kept my number personal who I wouldn't be harassed like Mazda did, and over a week of communicating to me on text messages, I wound up back at the dealer, signing papers on a new 2024 ioniq 5 AWD limited. I would not have bought this car of it want for him, and the way he handled our interactions, and his personality. I wasn't looking for a new car, I want budgeting for one, but he got me on one anyway, I didn't regret that. They also worked with me for awhile to make the financing work inside of my budget making sure I didn't have to compromise on anything. The other dealerships were pushy, kept trying to have me move onto the next step, made me sign paperwork that work that took me nearly two hours just to sit in the car, which I was to tall to operate, and even know that was plainly visible and I said so, was still pressured into trying to do a test drive, the manager came out and kept trying to push vehicles on me I didn't want, and for a solid month I kept getting texts and calls and emails non stop. It was frustrating. My experience here was 100% different. No pressure, no intrusive info collecting, no trying to sell me things I didn't want. I cannot overstate how crucial the relationship dioago formed with me made this sale happen. The casual, corporate free approach, the entire personality of the man, and the respect for my time, wants, and emotion was second to none . Hyundai doesn't have a fantastic dealer reputation in general, but this location made me feel confident on sticking with them, even though I was aware of other dealerships offering better discounts. I'm the end, it wasn't the reputation of the brand, the car, or other factors that sold me my car, out was my sales rep. More

Experience was great! Chris Schiffiano and Dave Cossairt were very professional and personable. Chris was excellent in explaining all the new tech on our Tucson. Dave made Chris Schiffiano and Dave Cossairt were very professional and personable. Chris was excellent in explaining all the new tech on our Tucson. Dave made the purchasing experience seamless. More