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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.1
2,529 Reviews

2,529 Reviews of Hyundai of Ft. Myers - Service Center

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September 04, 2024

I was happy with the attention I got from the service department as soon as I got to to my appointment. More

by Kimlapointe2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Followell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe
Sep 04, 2024 -

Hyundai of Fort Myers responded

Kim, It's great to hear that Pete was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Fort Myers! Jason Curie General Manager Hyundai of Fort Myers

September 03, 2024

Service and communication was good. Thanks for the good experience and service for my vehicle. More

by alexhardesty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Bickel
Sep 03, 2024 -

Hyundai of Fort Myers responded

Thank you so much for your kind words, Alex, and for taking the time to leave us this wonderful feedback! Jason Curie General Manager Hyundai of Fort Myers

September 03, 2024

I went to get ONLY oil change on my vehicle. At pickup I was charged for tire rotation service that I didn’t request. While the service agent was verifying this info I went to my car to check if More

by johann
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Sep 06, 2024 -

Hyundai of Fort Myers responded

Johann, we are sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

September 03, 2024

7:30am appt for routine service ended at 11am, while I waited. Much longer than expected. More

by toshiew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lionel
Sep 03, 2024 -

Hyundai of Fort Myers responded

Thank you for your business and this review. We apologize about the wait for service and will take your feedback into account. If there is anything we can assist you with in the future, please let us know. Jason Curie General Manager Hyundai of Fort Myers

September 03, 2024

Great experience with Robinson. He was professional and kept me updated on the status of my repair. More

by kshess007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robinson
Sep 04, 2024 -

Hyundai of Fort Myers responded

Thanks for sharing about your experience with Hyundai of Fort Myers. Robinson and our team appreciate your business and hope to see you again soon! Jason Curie General Manager Hyundai of Fort Myers

September 02, 2024

I brought my car in 3/29 to have the engine shield and the drivers side window repaired. (I was charged for the parts upfront) That afternoon I was sent a text that the car was ready for pickup. Three and More

by Brooke Seward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Bickel
Sep 06, 2024 -

Hyundai of Fort Myers responded

Brooke, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

September 02, 2024

Service was great as usual. Don't know who my service advisor was, but he gets a 10 More

by EMS1531
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Dolloff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Hyundai of Fort Myers responded

Thanks for sharing about your service experience with Hyundai of Fort Myers. Scott and our team appreciate your business and hope to see you again soon! Jason Curie General Manager Hyundai of Fort Myers

September 02, 2024

Matt McCullum, a manager made all the difference in de-escalating a situation that was increasingly frustrating. The phone system at the dealership is always going into the answering machine unless you More

by ECARBONELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Mckellop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt McCullum/Mgr
Sep 03, 2024 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Matt delivered such a great experience! Jason Curie General Manager Hyundai of Fort Myers

September 02, 2024

Nice friendly staff good service. The problem with automobile is resolved. Thank you very much. More

by PIKEJOHN90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio give him five stars
Sep 03, 2024 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your feedback with us, John. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Curie General Manager Hyundai of Fort Myers

September 02, 2024

Bernardo yglesias & Nick Sanchez Thanks again for a job well done. Thank you so much for the wonderful repair job on my car. I appreciate your both thank you so much for resolving the problem. Thanks aga More

by veronicaabdo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernardo yglesias & Nick Sanchez
Sep 03, 2024 -

Hyundai of Fort Myers responded

Thank you so much for your excellent review, Veronica! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Fort Myers to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Curie General Manager Hyundai of Fort Myers

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