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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.2
2,279 Reviews

2,279 Reviews of Hyundai of Ft. Myers - Service Center

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December 22, 2024

Your customer service attendant was great and he took me to another employee that changed my car key battery and his service also was outstanding! More

by frenchy3366
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Hyundai of Fort Myers responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Fort Myers. Jason Curie General Manager Hyundai of Fort Myers

December 22, 2024

Amazing, good costumer service, nice facility, good breakfast, service complete on time, very good, nice people More

by antonia.corrales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Followell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Claus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Dolloff
5.0
This rating includes all reviews, with more weight given to recent reviews.
June Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your thoughts on working with our team, Antonia. We're glad to hear we delivered such a great experience! Jason Curie General Manager Hyundai of Fort Myers

December 22, 2024

Liked the ride to work and back. Really liked my advisor Robinson. Was a great experience. More

by gmp385
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robinson
Dec 23, 2024 -

Hyundai of Fort Myers responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Curie General Manager Hyundai of Fort Myers

December 22, 2024

The service was very good although the wait time was 2 hours which was much more than expected. More

by PARISH.JERRY
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Napoleon
Dec 23, 2024 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your feedback with us, Jerry. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Curie General Manager Hyundai of Fort Myers

December 22, 2024

It started off bad and ended worse. I pulled up and no one came out so I went inside. Several technicians were sitting there gossiping, I told them I was there to drop my car off for an More

by mamapalftm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None of these look like the technician
Dec 26, 2024 -

Hyundai of Fort Myers responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

December 22, 2024

I dropped my car at 8a for an 8:30 appointment. No one called or said my car was ready. At 2P when I came to pick my car up. It was not ready. I was told we have a lot of snow birds and are busy. I More

by aubreystout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ariel Claus
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Hyundai of Fort Myers responded

Thank you for this feedback, Aubrey. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

December 21, 2024

Went above and beyond in replacing two of my alloy wheels which were badly delaminating. I'll always be a Hyundai customer, as they treat their clients exceptionally well. More

by terrydruppel
Recommend Dealer
Yes
Employees Worked With
Nick Sanchez
Dec 23, 2024 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your feedback with us, Terry. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Curie General Manager Hyundai of Fort Myers

December 21, 2024

I appreciate Leo helping me through this service experience. He explained everything to me very well. More

by jtfifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
Dec 23, 2024 -

Hyundai of Fort Myers responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Curie General Manager Hyundai of Fort Myers

December 21, 2024

It is impossible to get someone to talk to at the service department. I left several messages on machines if agent and manager! More

by debldoit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bickel
Dec 26, 2024 -

Hyundai of Fort Myers responded

We're sorry that you didn't have a completely satisfying experience. Would you mind sending us a message, or reaching out to me directly to discuss this matter? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

December 20, 2024

I have had some past issues but they have worked to restore my confidence through multiple positive interactions recently. More

by micheletracydesign
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bishoy Mikhail
Dec 21, 2024 -

Hyundai of Fort Myers responded

We are very happy to have provided you with such a positive experience, Michele! We sincerely value your business and look forward to your next visit. Jason Curie General Manager Hyundai of Fort Myers

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