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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.1
2,642 Reviews

2,642 Reviews of Hyundai of Ft. Myers - Service Center

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October 13, 2024

Robinson was great! Very helpful and timely service. I got there early and he was very nice about accommodating me earlier! More

by VICTORIAWILKINSON42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Claus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robinson 5 stars! Amazing
Oct 14, 2024 -

Hyundai of Fort Myers responded

Victoria, Thanks for sharing about your experience with Hyundai of Fort Myers. Robinson and our team appreciate your business and hope to see you again soon! Jason Curie General Manager Hyundai of Fort Myers

October 13, 2024

From the beginning, since Chloe received me, her attention was top tier. Chloe did a great job guiding me through the process and was very informative. Furthermore, my oil change and tire rotation s More

by williamsespinosa0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe
Oct 14, 2024 -

Hyundai of Fort Myers responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chloe met your expectations. Thank you again for choosing Hyundai of Fort Myers. We look forward to having you as one of our valued customers for many more years to come! Jason Curie General Manager Hyundai of Fort Myers

October 13, 2024

Getting thru to talk to a live person sucks. No one answers the phone and that is very frustrating when you need to speak to someone. That isn’t good customer service! More

by SUSAN35
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan, bickel
Oct 14, 2024 -

Hyundai of Fort Myers responded

Susan, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jason Curie General Manager Hyundai of Fort Myers

October 13, 2024

The dealership provided excellent customer service, making the oil change experience enjoyable and stress-free. More

by Ali Tausif
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe
Oct 14, 2024 -

Hyundai of Fort Myers responded

Ali, Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback! Jason Curie General Manager Hyundai of Fort Myers

October 12, 2024

Made appointment for a couple of recalls, took the day off work and left car for them to fix. They called later in day to inform me they did not have the parts. They Said they would order them and I would More

by wright2terri
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Talked to different service people.
Oct 15, 2024 -

Hyundai of Fort Myers responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

October 12, 2024

Day after the hurricane, even though they were short staffed, they were able to fixed my tire. That's why I purchased 2 cars from them last year. More

by WJC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Claus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Hyundai of Fort Myers responded

Thanks for sharing about your experience with Hyundai of Fort Myers. We appreciate your business and hope to see you again soon! Jason Curie General Manager Hyundai of Fort Myers

October 11, 2024

Bought 3 cars there. Get my oil change and other maintenance there also.The dealership redesign the waiting area. During the summer the waiting room with the TV can get w More

by luckyman1390
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The person who help me at the service department kept me informed during the service of my vehicle.
Oct 12, 2024 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Curie General Manager Hyundai of Fort Myers

October 11, 2024

The Hyundai sales and service department have been wonderful Assisting us with all of our needs. They are prompt, friendly, and knowledgeable. Leo and Raphael have been Especially diligent and profess More

by VanessaLombardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo in service, Raphael in Sales
Oct 12, 2024 -

Hyundai of Fort Myers responded

Thank you, Vanessa! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Fort Myers. We look forward to having you as one of our valued customers for many more years to come! Jason Curie General Manager Hyundai of Fort Myers

October 11, 2024

Quality of the work was not as expected. I did set the appointment for a simple oil change for my daughter’s car then a few days after I start to notice oil stains in my driveway. Finally ov More

by oswaldocd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leonel Osorio
Oct 15, 2024 -

Hyundai of Fort Myers responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

October 10, 2024

Excellent service, professional and immediate service . I had an appointment, was able to take me sooner, very cordial service technician. More

by jeni609
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Braddock
Oct 10, 2024 -

Hyundai of Fort Myers responded

Thank you, Jeni, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Curie General Manager Hyundai of Fort Myers

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