Hyundai of Ft. Myers - Service Center

Told it would take 1 hour it took 2 1/2 for an oil change. Book better . change. Book better . More

Very friendly, helped with my problem, when I asked the service director how it was going he answered me with a perfect answer. service director how it was going he answered me with a perfect answer. More

I’d say the quality of the employees made the stay a whole lot better and wholesome. whole lot better and wholesome. More

Customer service was excellent . The person we initially encountered was professional and courteous . Well trained staff The person we initially encountered was professional and courteous . Well trained staff More

They found the problem and made everything right with fixing it now my car has been running smooth. fixing it now my car has been running smooth. More

I was in and out quickly and my car was repaired. They had the parts in stock so I didn't have to return which was a real plus for me. They had the parts in stock so I didn't have to return which was a real plus for me. More

Good customer service and kind people I didn't wait too much . And the service ma ager is a great guy Bernardo very professional and compromise with his job.excelent!!! much . And the service ma ager is a great guy Bernardo very professional and compromise with his job.excelent!!! More

I discovered in April of 2024 when I bought my 2013 Santa Fe, it had a recall that was not taken care of. I called and scheduled a recall fix for November when I would be back in Florida.... when I came for Fe, it had a recall that was not taken care of. I called and scheduled a recall fix for November when I would be back in Florida.... when I came for the fix, I was told that the latest print out showed them no recall necessary. I went on line and saw that the car still needed the recall fix. I called Service and after profuse apoligies they rescheduled for this morning, November 29 ... when I showed up I was informed that part had still not been ordered. The girl working with me , Jasmine, apologized again and was clearly embarrassed, we rescheduled a third visit for when I am back in January, she showed me the work order paper work with part ordered underlined. Very positive reviews for Jasmine.... not so for the boobs answering the phones. More

Edwin was outstanding! The entire staff was professional and courtesy. The process was painless. i would recommend this organization to anyone. Great Job!!! The entire staff was professional and courtesy. The process was painless. i would recommend this organization to anyone. Great Job!!! More

Unfortunately, the service department sucks. they managed to lose my keys and my military dog tax that I’ve had with me for the last 55 years. Not much effort that I could see was put in looking they managed to lose my keys and my military dog tax that I’ve had with me for the last 55 years. Not much effort that I could see was put in looking for my keys, other than them saying very adamantly that they always put it inside the car and they did not. More