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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.2
2,350 Reviews

2,350 Reviews of Hyundai of Ft. Myers - Service Center

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September 01, 2024

Nunca completaron mi servicio porque según no cubre mi garantia el arreglo para mi carro , entonces ! para que es la garantia que uno paga el muchacho que me atendio fue muy nice pero el servicio con Hy More

by YANAISY
Service Communication
Recommend Dealer
No
Employees Worked With
Leonel
Sep 06, 2024 -

Hyundai of Fort Myers responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

September 01, 2024

All I can say is a true pleasure to deal with someone who really wants to be in the automotive business with many years in the business as a distinct manager and being on the NADA advisory team the young man More

by laurinarn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t see him listed
Sep 03, 2024 -

Hyundai of Fort Myers responded

Laurin, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jason Curie General Manager Hyundai of Fort Myers

September 01, 2024

Our service advisor, Robinson, worked hard to assure a quick turnaround on our car despite our particular part being on national back order. More

by ANDYPEPPER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robinson, Ray
Sep 03, 2024 -

Hyundai of Fort Myers responded

Andy, We are very happy to hear Ray provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Curie General Manager Hyundai of Fort Myers

September 01, 2024

Andrew and the team have exceeded all the expectations. Incredible service. Greatly appreciated. Excellent customer service. More

by OLGAKHORUNZHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Dolloff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew
Sep 03, 2024 -

Hyundai of Fort Myers responded

Olga, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Andrew met your expectations. Thank you again for choosing Hyundai of Fort Myers. We look forward to having you as one of our valued customers for many more years to come! Jason Curie General Manager Hyundai of Fort Myers

September 01, 2024

The dealer service center personnel were kind and very helpful in getting my car service taken care of quickly. They provided efficient service, however, when I arrived I was not greeted or welcomed initi More

by DK25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Curie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Odadson Joseph
Sep 03, 2024 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your thoughts on working with Jason, Odadson, and our team. We're glad to hear we delivered such a great experience! Jason Curie General Manager Hyundai of Fort Myers

August 31, 2024

It was marvelous, the assistance from Mr. Emilio was spectacular! The work done to our car was perfect. More

by BETTYCASTILLO0524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio Gutiérrez
Sep 01, 2024 -

Hyundai of Fort Myers responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Betty, please let us know. Jason Curie General Manager Hyundai of Fort Myers

August 31, 2024

I Work for G. M. For 45 Years Can't Believe I Am a Loyal Customer Know More

by D.IWIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Followell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Yslas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Claus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Dolloff
5.0
This rating includes all reviews, with more weight given to recent reviews.
June Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Cossairt, Eddie Braddock, Doug Wright
Sep 01, 2024 -

Hyundai of Fort Myers responded

Thank you for choosing Hyundai of Fort Myers. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jason Curie General Manager Hyundai of Fort Myers

August 31, 2024

Terrible. The entire experience was awful. People ignoring us at the help desk. When I scheduled the appointment THREE weeks in advance for a recall, they said More

by Ashley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Idk who it was
Sep 04, 2024 -

Hyundai of Fort Myers responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, Ashley, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

August 31, 2024

No xx. Everything above board. Salesman, top notch! Very responsive and worked around my budget. More

by Lynn
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RYLAND, 5 STARS
Sep 01, 2024 -

Hyundai of Fort Myers responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Lynn, and don't hesitate to let us know if we can be of further assistance. Jason Curie General Manager Hyundai of Fort Myers

August 31, 2024

Very professional and friendly staff. The service area kept us informed of the progress. Would consider a purchase from Hyundai of Fort Myers. More

by mjszot8047
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Braddock
Sep 01, 2024 -

Hyundai of Fort Myers responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Fort Myers. Jason Curie General Manager Hyundai of Fort Myers

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