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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.1
2,864 Reviews

2,864 Reviews of Hyundai of Ft. Myers - Service Center

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December 18, 2024

Everything went fine. Service advisor was friendly and familiar with the car. Was able to get hatch button replaced under warranty. Very pleased. More

by terrellrg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Dec 20, 2024 -

Hyundai of Fort Myers responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Fort Myers! Jason Curie General Manager Hyundai of Fort Myers

December 17, 2024

Great service. Everything in regards to my needed repair was clearly explained. They even developed a strategy for future serve with a time line More

by Jan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bishop Mikhail
Dec 17, 2024 -

Hyundai of Fort Myers responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hyundai of Fort Myers, Jan, we look forward to having you as a valued customer for many years to come! Jason Curie General Manager Hyundai of Fort Myers

December 16, 2024

They are great every time I need to take my car in for service. I’m very happy with them! More

by MARY2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Followell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Claus
5.0
This rating includes all reviews, with more weight given to recent reviews.
June Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Dolloff
Dec 16, 2024 -

Hyundai of Fort Myers responded

Thank you for choosing Hyundai of Fort Myers. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jason Curie General Manager Hyundai of Fort Myers

December 16, 2024

Have always like this service/ dealership. My service advisor was excellent. Kept me informed the entire process- very professional More

by rickwebster17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robinson
Dec 16, 2024 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Rick, and we look forward to working with you again. Jason Curie General Manager Hyundai of Fort Myers

December 16, 2024

I was not happy at all, but Anthony Estevez straightened everything out for me and made me very happy. Don’t lose him. He’s great. More

by bretonbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Estevez
Dec 16, 2024 -

Hyundai of Fort Myers responded

Thank you so much for your kind words for Anthony and for taking the time to leave us this wonderful feedback! Jason Curie General Manager Hyundai of Fort Myers

December 15, 2024

Very dissatisfied I will no longer be a customer with a new or used car. More

by AYOUNG106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robinson
Dec 19, 2024 -

Hyundai of Fort Myers responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

December 15, 2024

The service was very good. The only issue I had was that I was not informed prior to coming for my car service appointment, there would be a charge for using a credit cards vs More

by Jerry Parent
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt of the service department
Dec 16, 2024 -

Hyundai of Fort Myers responded

Thanks for sharing your thoughts about your experience. We appreciate your business, Jerry, and hope to see you again soon! Jason Curie General Manager Hyundai of Fort Myers

December 15, 2024

They didn’t check my tires and I doubt that they rotated them. I know they did the oil change but that was it. Ariel was very friendly and helpful when I called her on her day off panicking because my tires More

by PATTILOVESTENNIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ariel Claus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Hyundai of Fort Myers responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

December 15, 2024

Never rotate tires and main goal is to sell extras. Ordered a part a month ago still haven't heard nothing, service advisors don't comprehend. More

by GONECOASTAL4EVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Zwaan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Hyundai of Fort Myers responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

December 15, 2024

William Perez was great, very knowledgeable about the vehicle. Helped the whole buying process go smoothly. More

by Kbholland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adan Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Perez 5 stars
Dec 16, 2024 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with William and our team, and we look forward to working with you again. Jason Curie General Manager Hyundai of Fort Myers

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