Hyundai of Ft. Myers - Service Center

The service department was efficient and friendly. They kept me informed of status of work on my car and got me out quickly. Russell was friendly and kept me informed. Appreciated that! They kept me informed of status of work on my car and got me out quickly. Russell was friendly and kept me informed. Appreciated that! More

My service advisor that I had for this visit, Aly, had great customer service. I am annoyed with the fact that I had brought my car in two previous times within a month and both times had a full inspectio great customer service. I am annoyed with the fact that I had brought my car in two previous times within a month and both times had a full inspection, it showed on my receipt but yet when I go the third time to see why my car was shaking again a month later after purchasing a new rim because that was the problem prior, I was given a list of $1800 worth of problems that I was not given my other 2 times going in. Nor was I specifically told what was making my car shake. Just handed this list of problems. More

I brought my car in to have some recall items fixed. When I picked up the car, the radiator cap was left off and the car overheated. I called that night when I realized what happened and left a message When I picked up the car, the radiator cap was left off and the car overheated. I called that night when I realized what happened and left a message for my service advisor, Leonel Osorio. He did not return my call the next day so I called him several times the next morning and he did not answer. I then spoke to someone at the main number and was told that they would personally give him the message. When he finally called back I told him I needed someone to bring me a radiator cap and antifreeze. He said he would have to talk to someone and would get back to me within an hour. When he did not call back, I again called and spoke to a manager, Tyler (I think he said his last name was Rodriguez). He could not have been nicer and more apologetic. He offered to personally drive to my home and bring the cap and antifreeze which he did within an hour. He refilled the radiator for me and left me his personal cell number in case there were any problems. Unfortunately, there were. Later that afternoon the car again began overheating but I was able to get it home. When I opened the hood, the coolant in the reservoir was literally boiling. I called Tyler back and explained the situation. He then arranged for a tow truck to pick up the car and bring it back to the dealership where it is now. More

Excelente trato y comunicación por parte del agente, el servicio fue rápido como esperaba. Gracias! servicio fue rápido como esperaba. Gracias! More

This dealership has all ways treated us right and done a good job of communicating. good job of communicating. More

We have gone twice to the service department: they have taken care of the problem but the wait time was longer than expected. Even though having an appointment taken care of the problem but the wait time was longer than expected. Even though having an appointment More

This dealership always has the customer’s satisfaction in mind at all times from the time they schedule an appointment to the last handshake! The place is clean and well maintained. They want you comfortable mind at all times from the time they schedule an appointment to the last handshake! The place is clean and well maintained. They want you comfortable while you wait! More

Brandon was my advisor. He was professional and very refreshing to interact with some who was thoroughly explained the service to be done on my car. Hope dealership keeps t He was professional and very refreshing to interact with some who was thoroughly explained the service to be done on my car. Hope dealership keeps this guy More

Service representative wasn't pushy and gave me an accurate time for the repair Replacing the backup camera accurate time for the repair Replacing the backup camera More

Great service. It was all painless and super quick. They guys at service are killin' it! It was all painless and super quick. They guys at service are killin' it! More