Hyundai of Ft. Myers - Service Center

Leo is your go to at the services desk. He listens to your need and make sure he find the best way to help as possible. Next time you go to Hyundai make sure you ask for Leo at the servic He listens to your need and make sure he find the best way to help as possible. Next time you go to Hyundai make sure you ask for Leo at the services desk. More

you ripped me off and it really irritates me I brought the suv in with a broken tailgate lock that’s exactly what I told them when I called originally they even wrote that on the appointment reminder You the suv in with a broken tailgate lock that’s exactly what I told them when I called originally they even wrote that on the appointment reminder You called my warranty and discovered it was void. So when you called to let me know that I asked for a price said he didn’t have a price but called me back two minutes later to let me know it’d be 1500$ (absolutely ridiculous btw) so of course i said no So i come pick up the truck and you charge me 231$ to tell me the same thing I told you originally! How is that not a sham??? Also included in that 231 was shop supplies…he barely touched my vehicle what shop supplies did he use???? ripoff but it’s okay I’m going to make sure everyone knows More

Service was good. Staff was friendly and attentive. Lounge was clean and had coffee and snacks. Staff was friendly and attentive. Lounge was clean and had coffee and snacks. More

Jeff the manager is committed to making customers happy. The store has great customer service. The store has great customer service. More

Nick our service advisor was polite and informative. Vehicle was ready when they said it would be. Vehicle was ready when they said it would be. More

The dealership was neat and clean I arrived early for my appointment but my service advisor got me right in appointment but my service advisor got me right in More

Awesome experience from start to finish. Love my new Hyundai! Would highly recommend this dealership. Love my new Hyundai! Would highly recommend this dealership. More

The Service Advisor did a good job providing me with updates on my car. Because they had to order parts it would take a few days. I was told that I could get a loaner car, but after seven calls I was fi updates on my car. Because they had to order parts it would take a few days. I was told that I could get a loaner car, but after seven calls I was finally told there were no cars available. The person in charge of loner cars was off property and no one knew that. Better communication between the car loner person and the Service Department would be helpful to the Customer. More

I was impressed by the service on this visit. Service Advisor Chloe kept us well informed and we really appreciated the Uber service. Service Advisor Chloe kept us well informed and we really appreciated the Uber service. More

The service advisor Jonathan was great and helpful. However, I went in for a standard oil change, tire rotation and filter change. It was an 1 1/2 hours before I was even advised my inspection had been However, I went in for a standard oil change, tire rotation and filter change. It was an 1 1/2 hours before I was even advised my inspection had been completed and what services were recommended. After I selected what services I wanted I received a phone call I needed a tire I had a "bubble" in one of mine. Which was fine. It took almost another hour to find out if there was a tire in stock and the cost. I ended up being there for almost 5 hours, which to me seemed excessive. Unfortunately, I had no choice but to wait. More