Back

Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.1
2,722 Reviews

2,722 Reviews of Hyundai of Ft. Myers - Service Center

Sort by
November 27, 2024

Leaving someone in the waiting room and forgetting they are there after you’ve completed the service embodies this place. More

by ferguson23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
Dec 02, 2024 -

Hyundai of Fort Myers responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

November 27, 2024

First service on new car. Service staff friendly and helpful. Dealer app helpful in following progress of service. More

by Pfred73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elyja Rivera
Nov 29, 2024 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Curie General Manager Hyundai of Fort Myers

November 25, 2024

Brought my Hyundai Tucson hybrid in for its scheduled maintenance and was in and out within a hour. More

by htd914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Followell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Claus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Dolloff
5.0
This rating includes all reviews, with more weight given to recent reviews.
June Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Braddock
Nov 26, 2024 -

Hyundai of Fort Myers responded

Thank you for choosing Hyundai of Fort Myers. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jason Curie General Manager Hyundai of Fort Myers

November 25, 2024

We started off a little rough. And I saw the bad reviews. However, Jeff turned it all around for the positive. He is making changes, great changes, improvement shows for sure. Edwi More

by Djobyler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff and Edwin. 6 stars
Nov 26, 2024 -

Hyundai of Fort Myers responded

Thank you for choosing Hyundai of Fort Myers. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jason Curie General Manager Hyundai of Fort Myers

November 24, 2024

Chloe was great good job nice to deal with good deal on tires will be back More

by JEROME20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe
Nov 26, 2024 -

Hyundai of Fort Myers responded

Thank you for the kind words for Chloe and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Jason Curie General Manager Hyundai of Fort Myers

November 24, 2024

Very nice service facility and advisors. Had to wait three hours for my comp oil change because it was non Hyundai vehicle and they had to pick up the oil filter. Good planning would have be More

by nfermani
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Hyundai of Fort Myers responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Jason Curie General Manager Hyundai of Fort Myers

November 24, 2024

My hazzard light were flashing, I got a new battery and alternator, but it happened again, so it didn’t fix the problem. Said I might need a new computer. But I didn’t see on the bill they did a Diagnosti More

by Marie Emerson
Recommend Dealer
Yes
Employees Worked With
Don’t know
Nov 26, 2024 -

Hyundai of Fort Myers responded

Thank you for this feedback, Marie, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jason Curie General Manager Hyundai of Fort Myers

November 24, 2024

Went for an oil change which I had an appointment for, and it still took 1 hour 45 minutes for the oil change. People have better things to do than sit for that long waiting for an oil change . More

by macsue115
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember name.
Nov 29, 2024 -

Hyundai of Fort Myers responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

November 23, 2024

ExcellentCustomer Service with smile face and care for the clients and full attention to the issues. More

by mmesseha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
Nov 24, 2024 -

Hyundai of Fort Myers responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Fort Myers. We look forward to having you as one of our valued customers for many more years to come! Jason Curie General Manager Hyundai of Fort Myers

November 23, 2024

Speed of oil change and that they found a nail in tire and were able to patch it. More

by KGENTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Bickel
Nov 24, 2024 -

Hyundai of Fort Myers responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Jason Curie General Manager Hyundai of Fort Myers

...
66
...