Hyundai of Ft. Myers - Service Center

Was left in the dark for updates, had to visit the dealership more than once because no one relies to text, calls or voicemails. I hope to not return to this dealership for service dealership more than once because no one relies to text, calls or voicemails. I hope to not return to this dealership for service More

A very pleasant experience from start to finish and even after the sale with questions that i had. Very easy to reach a person and they genuinely care that you are satisfied. after the sale with questions that i had. Very easy to reach a person and they genuinely care that you are satisfied. More

Very busy they day we went Sat in line for 10 min before someone came out Other dealerships bring your car to the service area, we had to go into the lot to find our car someone came out Other dealerships bring your car to the service area, we had to go into the lot to find our car More

The dealership is very efficient, clean and accommodating. The service was done in a timely fashion. accommodating. The service was done in a timely fashion. More

The experience is always wonderful and the team is the best. The environment fantastic and the service excellent best. The environment fantastic and the service excellent More

Leo was great, service was fast, and the waiting area was well stocked with coffee and snacks. well stocked with coffee and snacks. More

Service done half day instead of full day. Provided Uber -thank you . Unfortunately American Glass professionals you have partnered with to fix windshields is NOT a good company. No process fo Provided Uber -thank you . Unfortunately American Glass professionals you have partnered with to fix windshields is NOT a good company. No process for insurance claims and very bad reviews so I had to cancel them. They answer phone as Hyundai but in no way as professional as Hyundai. Strongly recommend you END your partnership with them.!! More

Service dept is absolutely horrible I made an appt at 7:30am and it took them 3 hours to do my oil change and didn’t even get to fix my Bluetooth update as they never started they waited until after 10:3 7:30am and it took them 3 hours to do my oil change and didn’t even get to fix my Bluetooth update as they never started they waited until after 10:30am to ask me if I was okay waiting another 3/4 hours for Bluetooth to be completed I don’t have 6/7 hours to waste at a dealership this service dept needs to do better why didn’t they start my car at 7:30am when my appt was scheduled for they told me my appt time doesn’t mean anything when it comes to them working on my car. If I buy a vehicle from a dealership i expect great top notch service as I did purchase vehicle from you guys absolutely the most horrible experience More

The lack of communication and customer service has been incredibly frustrating while trying to resolve the issues with my car. incredibly frustrating while trying to resolve the issues with my car. More

Waited ten minutes in service bay and nobody came out. When I went inside looking for help, about 6 people were standing there watching me but nobody came to greet me. Waiting area chairs looked like the When I went inside looking for help, about 6 people were standing there watching me but nobody came to greet me. Waiting area chairs looked like they were torn up by cat claws, coffee splashed all over the floor and the front of the cabinets that had been there quite a while. Overall terrible experience with service. More