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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.2
1,783 Reviews

1,783 Reviews of Hyundai of Ft. Myers - Service Center

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June 17, 2024

EXCELENT SERVICES! ! From the moment I walked in, I was greeted with warmth and professionalism. Norman and the entire team was knowledgeable, attentive, and genuinely i More

by immigrationservicesap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norman Marcano
Jun 18, 2024 -

Hyundai of Fort Myers responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Norman met your expectations. Thank you for choosing Hyundai of Fort Myers, we look forward to having you as a valued customer for many years to come! Jason Curie General Manager Hyundai of Fort Myers

June 17, 2024

4 hour wait for an oil change and tire rotation and not granted the option for a ride home ,horrible experience More

by Marcus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie Braddock
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Hyundai of Fort Myers responded

Marcus, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

June 17, 2024

Very friendly, and very helpfull. While I was waiting, make sure I was informed about every steps. I was very satisfied. More

by rodrigo_veiga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bishoy mikhail
Jun 18, 2024 -

Hyundai of Fort Myers responded

Veiga, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Fort Myers. Jason Curie General Manager Hyundai of Fort Myers

June 17, 2024

David was very friendly and was quick to answer my questions. The car was ready to go Quicker than expected. More

by jhoan.disla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Jun 18, 2024 -

Hyundai of Fort Myers responded

Jhoan, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and look forward to working with you again. Jason Curie General Manager Hyundai of Fort Myers

June 17, 2024

Aly was very professional he informed me about my cars problems and ordered parts he will let me know when they arrive and make an appointment to make the repairs. More

by starofpearl48
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly was perfect
Jun 18, 2024 -

Hyundai of Fort Myers responded

Pearl, Thank you for your very kind review. Aly and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Fort Myers. Jason Curie General Manager Hyundai of Fort Myers

June 17, 2024

John was a great service advisor. My service was completed sooner than i expected. Great experience More

by Aaashoni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Jun 18, 2024 -

Hyundai of Fort Myers responded

Thanks for sharing about your experience with Hyundai of Fort Myers. John and our team appreciate your business and hope to see you again soon! Jason Curie General Manager Hyundai of Fort Myers

June 17, 2024

Check in was a nightmare delayed making appointment time. Completely backed up with vehicles. Long wait More

by mpacitto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly
Jun 18, 2024 -

Hyundai of Fort Myers responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Jason Curie General Manager Hyundai of Fort Myers

June 16, 2024

Long wait to get work done, then they make sloppy mistake. It was corrected on second visit, but should not have happened in the first place. Car was in for simple scheduled service which almost turn More

by qps211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 20, 2024 -

Hyundai of Fort Myers responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

June 16, 2024

Quick In and out service. Clear explanation of work to be done. Staff very personable and polite. Good comfortable waiting area. More

by lewek13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Sanchez
Jun 17, 2024 -

Hyundai of Fort Myers responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Fort Myers to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Curie General Manager Hyundai of Fort Myers

June 16, 2024

The staff was professional, courteous and very efficient. My service was completed in a timely manor and the waiting area was comfortable. A pleasure. More

by dollparts625
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jason Curie General Manager Hyundai of Fort Myers

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