Hyundai of Ft. Myers - Service Center

My primary concern and repair was completed in a timely manner and I appreciated that. I did feel the labor pricing was rather high. Also 1 of my other concerns I asked to be checked, was not addressed, wh manner and I appreciated that. I did feel the labor pricing was rather high. Also 1 of my other concerns I asked to be checked, was not addressed, which was a disappointment. More

Chloe was such a sweet girl and so very helpful. She took the time to explain things to me about my mom’s car. She even took the time to call my mom over the phone to make sure she understood everyt She took the time to explain things to me about my mom’s car. She even took the time to call my mom over the phone to make sure she understood everything. A big thank you to Chloe! More

Great service, helpful team and fast and efficient work. I always appreciate how informative and helpful the service team was too. I always appreciate how informative and helpful the service team was too. More

Finance department straight up lied to me. Signed me up for some bi weekly auto pay told me it would help me pay off my car faster but forgot to mention the $300 sign up fee and they bolted on Signed me up for some bi weekly auto pay told me it would help me pay off my car faster but forgot to mention the $300 sign up fee and they bolted on warranty product to play with price. He told me the bank required the warranty and I couldn’t get the car if I declined. More

Waited in my car to be acknowledged then went in and was told to go back in my car and wait for someone to come. No one even greeted me when I went in, it was like I was bothering them. told to go back in my car and wait for someone to come. No one even greeted me when I went in, it was like I was bothering them. More

Everyone was very helpful and very friendly from the time I pulled up to the service area till the time I was walked to my car when it was finished I pulled up to the service area till the time I was walked to my car when it was finished More

Easy to book appointments on line. Customer service are always professional and informative. Waiting are is always clean and stocked with coffee and snacks. Customer service are always professional and informative. Waiting are is always clean and stocked with coffee and snacks. More

My sales agent was great and customer service meets industry standards. My only gripe was the auto pay enrollment for the auto loan on my car. Apparently, they set you up with a third party service nam industry standards. My only gripe was the auto pay enrollment for the auto loan on my car. Apparently, they set you up with a third party service named "AutoPay Plus". They charge you an additional $400 that they tac onto your monthly payments. Luckily you can cancel before your first auto payment and enroll directly with your loan provider. More

Had vehicle accessed. Parts had to be ordered. Will receive call when part is in. Parts had to be ordered. Will receive call when part is in. More

They were very gracious about taking care of a problem that occurred with my vehicle. that occurred with my vehicle. More