Back

Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.2
1,788 Reviews

1,788 Reviews of Hyundai of Ft. Myers - Service Center

Sort by
June 29, 2024

They are a clean and efficient dealer. They have open communication with texts and web sites. More

by ALEXKING33919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan
Jun 30, 2024 -

Hyundai of Fort Myers responded

Thank you, Alex! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Fort Myers. Jason Curie General Manager Hyundai of Fort Myers

June 29, 2024

The worst service I have ever received in my life. I went to change the oil and it took 3 hours, plus the service was not good, and I had to be asked several times, how much longer? More

by amarquez1299
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know his name
Jul 04, 2024 -

Hyundai of Fort Myers responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

June 29, 2024

Great service team. Check in is terrible however. Each time I have been there it is the same. Sit in line and wait. This last time waited 20 minutes for them to take in More

by DMatt14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Dolloff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your thoughts on working with Scott and our team. We're glad to hear we delivered such a great experience! Jason Curie General Manager Hyundai of Fort Myers

June 29, 2024

The staff was extremely helpful, and the man that helped me was great. They did not clean my car which they usually. More

by sydneymm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Followell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Hyundai of Fort Myers responded

Thank you for your very kind review. Pete, Eddie, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Fort Myers. Jason Curie General Manager Hyundai of Fort Myers

June 29, 2024

Bishoy my service rep was very attentive and professional keeping me posted as my Santa Fe was in for warranty work. The dealership also furnished me with a rental car. Had the opportunity to meet the Genera More

by 1955gunner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bishoy Service Department
Jul 01, 2024 -

Hyundai of Fort Myers responded

Thanks for sharing your thoughts about your experience with Hyundai of Fort Myers. We appreciate your business and hope to see you again soon! Jason Curie General Manager Hyundai of Fort Myers

June 29, 2024

Service was better this time then the last visit So I was happy for that More

by lizodea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Dolloff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Simone Gerdin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Chili
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2024 -

Hyundai of Fort Myers responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hyundai of Fort Myers, we look forward to having you as a valued customer for many years to come! Jason Curie General Manager Hyundai of Fort Myers

June 28, 2024

Very good service Service writer lesson and got everthing fixed 👏 Will definitely come back again More

by mautoc12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2024 -

Hyundai of Fort Myers responded

Thanks for sharing about your experience with Hyundai of Fort Myers. We appreciate your business and hope to see you again soon! Jason Curie General Manager Hyundai of Fort Myers

June 28, 2024

very poor service , had to bring car back for same problem will not buy another car from this dealership More

by rjredar
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
don’t know
Jul 03, 2024 -

Hyundai of Fort Myers responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

June 28, 2024

My appt was at 1pm. . I dropped my car off early since I had to work..my car wasn’t ready until the next day and there was no communication of it.. I had to go to the dea More

by Diana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Jun 30, 2024 -

Hyundai of Fort Myers responded

Providing a positive experience is our top priority, Diana, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Jason Curie General Manager Hyundai of Fort Myers

June 28, 2024

This time they were disorganized and slow to take me in and I had to go to the dealer after 5pm to check status bc I didn’t receive a call. More

by jmlvirgo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bishoy
Jun 30, 2024 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Jason Curie General Manager Hyundai of Fort Myers

...
56
...