Hyundai of Ft. Myers - Service Center

I feel like the service department even with appointments takes all day. What’s the point in having an appointment if you have to wait so long for your car to get done. takes all day. What’s the point in having an appointment if you have to wait so long for your car to get done. More

Oil change and tire rotation with scheduled appointment took 2.5 hours. Took nearly 15 minutes to have a service advisor come to the car took 2.5 hours. Took nearly 15 minutes to have a service advisor come to the car More

Me e sentido muy bien cada ves que voy, muy buen equipo de trabajo, me siento en casa. de trabajo, me siento en casa. More

Services were delivered on time and all items completed. Service manager provided extra oversight to ensure that I was satisfied. Service manager provided extra oversight to ensure that I was satisfied. More

Very fast and friendly. Kept me up to date on everything. I would come back Kept me up to date on everything. I would come back More

I think they are very fair and honest and really care about you and there reputation about you and there reputation More

The people who work there are friendly and have a positive attitude and are very helpful. I never felt pressured. positive attitude and are very helpful. I never felt pressured. More

I showed up on time and they took me right away. The service was good and fast, and the Customer Service Rep explained everything that was done to my car instead of just handing me a peice of paper The service was good and fast, and the Customer Service Rep explained everything that was done to my car instead of just handing me a peice of paper. My only comment is that I had my oil changed and it is still saying I need an oil change. Did they forget to reset it? I cannot find in the manual how to reset it. More

Loyalty is a two way street and Hyundai FtMyers understands and operates on this basis. understands and operates on this basis. More

I was very disappointed in the service. As a consumer I found the service to be very unprofessional as well as the lack of communication. Some training for the department would benefit th As a consumer I found the service to be very unprofessional as well as the lack of communication. Some training for the department would benefit the business. I was not happy despite the outcome. No truth was told. Talked in circles. Nothing was communicated clearly. Asked to speak to management. Heard a lot of excuses and still mo return calls. No proof of service could be shown. Charged for a service that was clearly stated to me that was not done due to being too busy and didn't have time. But still charged a fee. If asked if I would recommend this dealership the answer would clearly be absolutely not. I have owned four hyndai in the past as well as my family members and try to keep the business local. I will be taking my business elsewhere. So disappointed. More