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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.2
1,985 Reviews

1,985 Reviews of Hyundai of Ft. Myers - Service Center

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August 10, 2024

I had a 9:30 appointment for an oil change and tire rotation. Because my car is approaching 30k miles Robinson told me the service tech would inspect and in form me of recommendations. I told Robinson More

by bcrowder49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robinson Colon
Aug 14, 2024 -

Hyundai of Fort Myers responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

August 10, 2024

Nice people, fast service. Free shuttle service. Fixed 2 problems under warranty. Hassle free no problems. More

by gwhisler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick sanchez
Aug 11, 2024 -

Hyundai of Fort Myers responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Fort Myers. We look forward to having you as one of our valued customers for many more years to come! Jason Curie General Manager Hyundai of Fort Myers

August 09, 2024

Didn't do there job right on my recalls my car won't start properly my check engine light is on and it runs like crap More

by ADDALYNG18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leonel Osorio
Aug 12, 2024 -

Hyundai of Fort Myers responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

August 09, 2024

It’s always a simple and easy process when I come here. The waiting area is nice aswell! More

by davidrosales381
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bishoy, mikhail
Aug 09, 2024 -

Hyundai of Fort Myers responded

Thank you, David, for choosing Hyundai of Fort Myers. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jason Curie General Manager Hyundai of Fort Myers

August 09, 2024

Staff were nice, however explaining to me that it costs 90 dollars for an air filter??? Went in for the 15,000 mile warranty service. Get told it’s 250 dollars and was refused to explain the breakdown. Say More

by JOHNNYCOOK99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniela Meade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Hyundai of Fort Myers responded

Thank you for providing this feedback, Johnny, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

August 09, 2024

Very nice place and people, nice to get a hot coffee and small snack while waiting More

by Geiserm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Followell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2024 -

Hyundai of Fort Myers responded

Thanks for sharing about your experience with Hyundai of Fort Myers. We appreciate your business and hope to see you again soon! Jason Curie General Manager Hyundai of Fort Myers

August 08, 2024

Been going to Hyundai of Fort Myers for years. Keep going back for cars because they are always welcoming, informative, friendly, and professional, etc.!!! More

by Barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mykeal Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Hyundai of Fort Myers responded

Thank you, Barbara, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Jason Curie General Manager Hyundai of Fort Myers

August 08, 2024

They are always on point. I was able to get an appointment within m three days. More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Claus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Dolloff
5.0
This rating includes all reviews, with more weight given to recent reviews.
June Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Hyundai of Fort Myers responded

Thank you, Kathy, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jason Curie General Manager Hyundai of Fort Myers

August 08, 2024

This was the easiest oil change I have had. My advisor was quick and courteous. More

by JOELLENFIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eumelio Guitierrez
Aug 09, 2024 -

Hyundai of Fort Myers responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hyundai of Fort Myers, we look forward to having you as a valued customer for many years to come! Jason Curie General Manager Hyundai of Fort Myers

August 08, 2024

Excellence, professionalism,punctuality, a very good experience every time you choose any of their services I will strongly recommend you More

by cgmartinez16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robinson
Aug 09, 2024 -

Hyundai of Fort Myers responded

Thank you for choosing Hyundai of Fort Myers. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jason Curie General Manager Hyundai of Fort Myers

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